McDonald’s is trying all kinds of new things to attract younger customers and sling fries at them, but we’re not so sure about their plan to increase drive-thru traffic in the United Kingdom by bending the laws of physics. “Please use both lanes to place your order,” a new sign says. Both? [More]
drive thru
Will A Toastier Bun Make You Want To Eat A McDonald’s Burger?
By 5.28.15
By now, most of us are aware that McDonald’s is struggling to attract and retain new customers – mainly those labeled as millennials. The fast food giant’s latest attempt to turn things around doesn’t involve a plethora of new artisanal or healthy menu items. Instead, it entails making sure your order comes out piping hot and correct. [More]
Escaped Pig Snaps At Customers While Blocking Burger King Drive-Thru
By 4.2.15
This just in: Word of fast food restaurant’s use of bacon has apparently spread beyond the human realm to the farm, where the news apparently prompted one pig to escape his confines and head for Burger King to disrupt mankind’s quest for animal products. [More]
Impersonating A Police Officer To Cut Into Drive-Thru Line Frowned Upon By Actual Police
By 4.1.15
As badly as you think you want that burger and fries, is jail time really worth getting it a few minutes faster? A Texas man is facing some heat from the police after an off-duty officer said he saw him impersonating law enforcement to skip ahead of other customers in the drive-thru line at Whataburger. [More]
Burger King Customer Gets Bag Filled With $2,631 Instead Of Chicken Sandwich, Returns It
By 1.26.15
When you’re hungry for a chicken sandwich, you’re hungry for a chicken sandwich. But while most people might settle for taking a bag filled with a few thousand bucks in cash, one Burger King drive-thru customer was nice enough to return free money and just take the food instead. [More]
Wendy’s Worker Doing Funny Voices Shows (Again) How Easily We Are Amused At The Drive-Thru
By 12.8.14
First of all, let me be clear: There is absolutely nothing wrong with a drive-thru worker, or any fast food employee, trying to lighten the mood and amuse customers. But I’ve got to wonder if perhaps the bar for personal interactions is set so low during those transactions that if a worker shows even the least effort in entertaining people, it’s like the most extremely hilarious moment of everyone’s lives, ever. [More]
Some Jerk Runs Over Guy At McDonald’s Drive-Thru, Grabs Food Before Leaving
By 11.24.14
It’s bad enough to commit a hit-and-run, but when you’ve got enough time to stop and pick up some grub while you flee, well that’s just a total jerk move. The family of a New York City man who was run over in the McDonald’s drive-thru say they found out the driver stopped long enough to grab his food from the window afterward, instead of calling the police. [More]
Drunk Cyclist Visits Taco Bell Drive-Thru At 3 A.M., Is Turned Away
By 11.19.14
Here is the saddest fast food story you will read today: a man in Florida pulled up to the drive-thru around closing time at Taco Bell, but the restaurant wouldn’t serve him. Why? Well, there was a combination of problems: he was intoxicated. And on a bicycle. When he refused to leave the drive-thru, Taco Bell employees called the police. [More]
Everyone Loves The McDonald’s Drive-Thru Cashier Who Sings To Customers
By 11.6.14
If McDonald’s really wants to turn its sales around, maybe it should hire the most popular cashier at one Louisiana location’s drive-thru. Customers say his habit of talking in funny accents and often crooning to patrons over the mic keeps them coming back for more fast food. Just call him the burger siren. [More]
Man Sleeping In His Car At McDonald’s Drive-Thru Charged With DUI After Trying To Pay Cops For Burgers
By 10.24.14
On the one hand, it’s only right and proper for a fast food customer to pay for his four cheeseburgers. But when one man tried to pay the police attempting to wake him up from his slumber in the McDonald’s drive-thru lane, even that honorable effort was overshadowed by the fact that he allegedly drove drunk to get there. [More]
Man Claims Mississippi McDonald’s Served Him Half-Eaten, Jelly Covered Muffin Instead Of Sausage Biscuit
By 10.22.14
When you order a sausage biscuit from McDonald’s, it’s fairly reasonable to expect you’ll actually receive a sausage biscuit in your drive-thru bag. What a Mississippi man claims came in his bag, however, was a half-eaten English muffin with jelly – no sausage biscuit in sight. [More]
Chick-Fil-A Customer Buys $1,000 Worth Of Food For Customers In Drive-Thru Line Behind Him
By 9.18.14
The one and only time it’s probably great to still be in the drive-thru line instead of already through it? When someone in front of you decides to shell out $1,000 to pay for the orders of all the strangers in line behind him, like one generous Chick-fil-A customer did this week. [More]
Michigan Funeral Home Installs Drive-Thru Viewing Window
By 9.16.14
The convenience of a drive-thru window is obvious, but one usually thinks of banks or fast food chains that use them for the ease of customers on the go. And not, as one funeral home is doing in Michigan, a drive-thru viewing window for visiting the deceased. But then again, why not? [More]
McDonald’s Service Complaints End In Two OWI Arrests In One Day
By 7.1.14
We’re not sure if a Wisconsin McDonald’s restaurant truly has terrible service standards or if it’s just a hotbed for drunk men. [More]
Even Alligators Have Cravings For McDonald’s Sometimes
By 6.27.14
We’re sure McDonald’s employees have seen all kinds of characters come through the drive-thru: there was the drunk guy who fell asleep and then the person who punched another customer in the face for cutting in line. But a recent incident at a Texas McDonald’s was a little more reptilian in nature – and all kinds of weird. [More]
Man Falls Asleep At Wendy’s Drive Thru, Wakes Up To DUI And No Fries
By 6.17.14
Maybe he was just waiting for a fresh order of french fries? Or perhaps he was just too sloshed to remember that the local Wendy’s drive-thru wasn’t a hotel. Either way, we should probably just be happy he parked his car and didn’t ram it into the building three times. [More]
Chick-Fil-A Pay-It-Forward Chain In Florida Lasts For 36 Cars
By 6.5.14
Very few things other than kittens warm the cold, hard hearts of Consumerist editors like in-store pay-it-forward chains. You know, where each customer in a drive-thru line offers to pay the bill of the person behind them in line. This miffs some people, but most take it in the spirit of community and awesomeness with which it’s intended. It’s happened yet again, at a Chick-Fil-A in Florida. [More]
Do Not Punch Someone For Cutting You In Line At The McDonald’s Drive-Thru
By 4.1.14
I’m thinking it might be a good idea to just put together a Drive-Thru Customer’s Bill of Rights, wherein all parties agree that in exchange for receiving food through a window, good manners are required. And by good manners I mean not punching your fellow customers in the face, no matter the reason. [More]
