It’s always a nerve-wracking moment when your payment card is declined — you know the feeling: your pulse races as images of negative account balances dance in front of your eyes. But one Burger King customer in the United Kingdom had to suffer through that feeling not because she couldn’t afford to pay for her meal, but because the cashier tried to overcharge her… by more than $12,000. [More]
When you work in a restaurant, don’t put anything on a customer’s ticket that you wouldn’t want them to see. If you want to know why, you can take a look back in our archives… or just ask the couple in Texas who are annoyed with a local churrascaria that identified them on their receipt as “CHAIR.” [More]
Last September, a man in Oregon filed a $670,000 lawsuit against Costco claiming that a receipt-checking dispute left him with a broken leg. This week, a jury refused to award the man damages in the case. [More]
I don’t work in human resources, but if I did I’d be sure that all applicants had to respond to the following hypothetical: “You’re annoyed at a customer (the reason doesn’t matter) and you have the opportunity to express that annoyance to said customer by scrawling an offensive note on a receipt that he or she will almost certainly see. Do you do it?” [More]
A Mexican restaurant in Denver says an offensive message on a receipt was never meant to be seen by customers, and instead was just a form of smack talk between employees.
Every time we see a receipt that has some kind of slur, insult or otherwise awful language on it, we hope as hard as we can that it’s the last time. Sadly, yet another instance of humans being horrible to each other has surfaced: A New Orleans restaurant says it’s fired a server accused of adding the “N” word to a customer’s receipt yesterday.
Many consumers don’t like it when stores check their receipts on the way out of the building, claiming it treats all shoppers like shoplifting suspects. But a trio of scammers had no problem showing their receipt at Lowe’s, running a multi-state shoplifting/return scheme for several months. [More]
Over the years we’ve told you about all kinds of crazy situations – from pepper-sprayed employees to arrested customers – that arose when a consumer refused to show their receipt when leaving stores like Sam’s Club and Best Buy. Now a man in Oregon is suing Costco for $670,000, claiming that a receipt-checking dispute left him with a broken leg.
It is my sincerest hope that the waiter who received a $0.20 tip on a $61 restaurant tab paid for by NFL running back LeSean McCoy is going to reap at least some financial gain from the sale of the now infamous receipt, which is for sale on eBay at a high bid of about $99,000 as of this writing. Leaving us completely unsurprised, of course, because when a piece of paper makes the news like this, someone’s probably willing to shell out the big bucks to own a moment in tipping history. [More]
It’s not clear how the party name “Bitch Ass Hoes” ended up on the Burger King receipt of a party of two women. Was it an employee’s prank for a friend that printed out for the wrong customer? Was the name not supposed to print out at all? Was the employee operating the register exceptionally rude? Burger King and the franchisee are investigating, and the grandmother who received the order remains upset. [More]
The saga continues for the New Jersey waitress who became Internet-famous when she claimed she’d been stiffed on a tip by diners who voiced disapproval of her sexual orientation on their receipt, an allegation that has subsequently been discredited. Now comes news that the waitress, an ex-Marine, may not have made good on her promise to donate the money she received from supporters to the Wounded Warrior Project. [More]
Remember, kids: Mastication won’t cover your tracks if you’ve forged a credit card. Because now that you just spent a few glorious moments chewing up receipt paper, you’re still going to need to prove you purchased those items lawfully. Here’s where one Florida man charged with theft apparently didn’t think things through. [More]
What little kid doesn’t dream of living in castles, being called lord or lady and having peons bow to your every whim? It’s a fantasy, unreachable for most of us commonfolk. Unless, like Consumerist reader Shawn, you venture to a local sports bar in Exton, Pa. Then you can get your very own regal title! [More]
How many times do we have to tell the cashiers of America to STOP PUTTING STUPID AND OFFENSIVE NAMES ON CUSTOMERS’ RECEIPTS? Sorry we had to go all-caps on you there, but after all the stories of idiotic name-calling that have gotten employees fired and retailers sued, you’d think people would stop. And yet here we have the story of a CVS customer of Korean descent who is suing the drugstore chain after allegedly being labeled “Ching Chong Lee” on her receipt. [More]
The zipper on Ali’s Kate Spade wallet would no longer zip. She likes the wallet, so she checked whether the company would repair it for her. They would! Yay! She made plans to bring it to the Kate Spade store at her local mall and send it off for repair from there. Only the store manager wouldn’t accept the wallet without some kind of proof that she had bought it…with an implied “proof that she hadn’t stolen it.” Only here’s the funny thing: she writes that when her friend walked in the store and handed over the wallet for repair, she was not asked for a receipt or any proof. Oh, incidentally: Ali is black. Her friend is white. [More]
Earlier today, we told you about a receipt posted by an Olive Garden diner whose meal was comped, and about all the doubters that came out of the woodwork to claim it was a fake. We weren’t sure — we certainly wouldn’t put it past a clever marketing department — so we asked the man who originally published the much-debated pic. [More]
When a restaurant receipt story gets wildly popular online, it’s usually because a horrible customer leaves a rude message or because a restaurant staffer insults a diner, but occasionally it’s a happy story about an eatery doing something nice. Question is, are restaurants beginning to fake these stories for positive PR? [More]