Sharing a dessert with your dining companion is nothing new, but a same-sex couple in D.C. claims that when they asked their server for two spoons so they could split a sundae, they were told such a thing wouldn’t be possible, and doesn’t go with the “ambiance” of the restaurant. [More]
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Delta Passenger Claims He Was Interrogated After Falling Asleep On Flight
By 5.30.17
A Delta Air Lines passenger claims he was yelled at by a flight attendant and grilled by law enforcement after he fell asleep on a recent flight. [More]
We Live In A World Where There’s A Wait List For A $3,000 Set Of Colored Pencils
By 10.17.16 — Updated: 11.1.16
Coloring: it’s not just for kids anymore. Adult coloring books have become trendy in the last year or so as an easy way for grownups to unwind and pretend they’re five again and don’t have to deal with things like jobs and bills. And what could be more enticing to a kid with a coloring book than a deluxe set of colored pencils? [More]
Congressman: “Hard To Believe” Mylan Only Makes $50 Profit On Each EpiPen
By 9.21.16
Drugmaker Mylan has come under fire in recent months over questions about the cost of the EpiPen emergency allergy treatment, which has jumped in price by around 600% since 2009. In testimony before Congress this afternoon, Mylan CEO Heather Bresch defended the price hikes and claimed that her company ultimately only sees about one-sixth of the retail price for EpiPens. [More]
Sprint Pulls Ad Featuring Customer Calling T-Mobile “Ghetto”
By 4.13.16
Sometimes we just want to throw our heads back and shout at the advertising powers that be, and ask them what the heck they were thinking when they do boneheaded things. Like an ad Sprint just rushed to pull after only a few hours online Tuesday, which features a white customer calling competitor T-Mobile “ghetto.” [More]
Starbucks Apologizes For “Diabetes Here I Come” Message On Customer’s Cup
By 4.11.16
It’s one thing when Starbucks staffers mess up your name — hello, I’m “Marky Beth” — but getting a rude message is an entirely other matter. The Seattle coffee chain has apologized for one such incident, in which a customer received his grande white mocha with the words “Diabetes here I come” written on the cup. [More]
Forever 21 Customers Saying “No” To Men’s “Don’t Say Maybe If You Want To Say No” Shirt
By 3.14.16
UPDATE: About an hour and 15 minutes after our initial post, a public relations representative for Forever 21 told Consumerist that the chain has pulled the shirt in question. [More]
InterContinental Hotels Surprises Loyalty Members With Customer Care Number Connecting To Adult Chat Line
By 10.20.15
UPDATE: A spokeswoman for IHG told Consumerist that the company had sent Spire Elite members an email alerting them to the incorrect number printed on their cards in September, and that they should expect to receive a new card in the mail. [More]
Restaurant Says Offensive Comment On Customer’s Receipt Was A Joke Meant For Kitchen Staff
By 8.24.15
A Mexican restaurant in Denver says an offensive message on a receipt was never meant to be seen by customers, and instead was just a form of smack talk between employees. [More]
Wells Fargo Makes Family Submit Essay With Mortgage App
By 8.23.10
Before reviewing this woman’s mortgage application, Wells Fargo asked her to write a “motivational letter” to explain why they were moving, with the essay to include reflections on her plans to “increase/decrease” her family or property size and her commuting distance to work. Besides being rude, the request could also be against the law, something the woman picked up on, because she is a lawyer. [More]
