On a Delta flight from France to Atlanta, a belligerent passenger allegedly used karate to unsuccessfully fight off an air marshal who arrested him after he sexually harassed a passenger. [More]
anger
Man Threatens To Kill Employee Who Won't Accept Cell Phone Return
No matter how angry you’ve gotten when denied at the return counter, it’s doubtful you’ve sunk to the level of a Seattle man who allegedly threatened to kill an employee who wouldn’t let him return his cell phone. [More]
Angry Man Stays Calm, Receives Shiny New Laptop From Dell
We love getting letters like this one from reader Tim. Tim says he is usually angry, but decided to take our advice and remain calm in the face of customer service peril. For this he was rewarded with a beautiful shiny new laptop from Dell. [More]
More Footage Of The McDonald's Water Thrower
Last week I posted a clip of an angry McDonald’s customer throwing water at the cashiers. Here’s a new clip of her tirade–sort of a greatest hits compilation. It turns out it wasn’t mop water, so that’s a plus, but she did manage to push all three registers off the counter.
“Caught on Tape: Women Goes Apeshit at McDonald’s Over Bad Hamburger” [True Crime Report]
Fake Steve Jobs: "Go Protest At An AT&T Store Today"
Now that Operation Chokehold–the plan to stress AT&T’s 3G network today–has taken root in the media, Fake Steve Jobs is trying to redirect the enthusiasm into something that’s more television friendly. [More]
Customer Tells Bank of America To Stick Her Debt "In Your Bailout Pipe And Smoke It"
Run people’s interest rates up to over 25% and eventually one of them is going to snap. Meet Ann. She’s has a balance of several thousand dollars on her Bank of America credit card. The bank has raised the interest on the card to 25.49% from 12.99% and she feels like there’s only one thing she can do to take a stand against what she calls “usury.” She’s refusing to pay. She’s also asking other consumers to “search their own souls” and consider joining her in a “debtor’s revolt.”
Verizon Should Really Stop Marketing FiOS To People Who Can't Sign Up For It
Want to know how to piss people off? Send them marketing crap for deals they can’t use. Take this individual. The title of the blog post should probably not be reproduced here, but the basic idea is that unless you can offer TV, Internet and phone from Verizon for $79.99 a month — don’t mail stuff to people saying you can.
In Which NPR And Congressional Oversight Panel Chair Elizabeth Warren Hate Each Other
While we were concentrating on other things (Snuggie testing, for example), there has apparently been something of a backlash going on against NPR’s Planet Money podcast for its rude treatment of Congressional Oversight Panel Chair Elizabeth Warren. NPR’s Adam Davidson has since expressed regret that he talked over Ms. Warren in a rude way — but despite the mea culpa, a series of links about the issue has popped up in our inbox more than a week later.
They Wouldn't Like You When They're Angry — Or Would They?
Maybe the Fonz didn’t know what he was doing, because researchers have found that being the coolest cat in the room doesn’t always do you favors, while a flash of fury might just help tip the balance in your favor.
Remember How Mad You Were About Those AIG Bonuses? They're Bigger Than You Thought
So, remember those bonuses everyone was so mad about? Well, it turns out that they were bigger than originally disclosed. A lot bigger.
Obama, Congress, Knew About AIG Bonuses For Months
The AIG furor continues as it turns out Obama and Congress knew about the AIG bonuses for months but previously, on the advice of lawyers, felt powerless to stop them. Question for the audience: is figuring out what happened with the AIG bonuses fundamentally important to get the economy back on track, or is it just another media circus sideshow?Obama, Congress knew about AIG bonuses for months [AP] (Photo: Marc oh!] (Thanks to Jeffrey!)
Lawmakers, Regulators, Taxpayers Unbelievably Pissed At AIG
There’s no shortage of outrage directed at AIG today as the fallout from the bailed-out insurer’s announcement that they intend to use $165 million in taxpayer money to pay bonuses to the very executives that ruined the company continues.
After Losing His Home, Man Trashes House, Spray Paints Message To Bank
Here’s an odd story from the Bay Area. A man who says his house was “sold without his knowledge” to a bank after he signed a “deal” to prevent foreclosure has trashed the property — spray painting a message to the new owner.
American Airlines Cancels Flight Because Their Customers Are Too Pissed Off To Fly
Can it actually be unsafe to fly a plane full of seething, rage-filled passengers from Florida to New York? Apparently so. Flight 1908 from Miami to LaGuardia was delayed because the flight crew didn’t arrive on time. When they did finally show up, the angry passengers started to boo.
After One Error Too Many Man Places "I Hate Bank Of America" Banner On His House
Avi Oslick is obviously a fan of the movie Network: “I’m mad as hell and I’m not going to take it anymore,” Avi Oslick told NBC 10 in Philadelphia. Rather than going to his window and yelling, Avi has placed a huge banner on the side of his house telling the world how he feels about Bank of America.
Sprints' New Data Card Download Caps Producing Apoplexy In Customers
If Sprint’s goal was to appease their increasingly angry and increasingly departing customer base — adding 5GB per month data caps to their “unlimited” laptop data cards was not the best way to do it. People don’t like getting stuck with useless hardware. It makes them mad.