Reader Stephanie wants to cry because of Comcast:
I HATE dealing with tech support. This time, I bit the bullet because my internet connection wasn’t working.
Thanks for visiting Consumerist.com. As of October 2017, Consumerist is no longer producing new content, but feel free to browse through our archives. Here you can find 12 years worth of articles on everything from how to avoid dodgy scams to writing an effective complaint letter. Check out some of our greatest hits below, explore the categories listed on the left-hand side of the page, or head to CR.org for ratings, reviews, and consumer news.
Reader Stephanie wants to cry because of Comcast:
I HATE dealing with tech support. This time, I bit the bullet because my internet connection wasn’t working.
Reader Jake writes in to share the story of how he came to be the proud owner of a now-worthless ATA voucher:
Comcast told reader Marcus that he could just take his cable modem with him when he moved from the Philadelphia suburbs into the city. Then he checked his credit report and found out that he was a cable modem thief.
Sprint. Hilary’s boyfriend wanted one phone. You signed him up for, like, a bazillon and took all of his money, plus an extra $400 from his bank account.
Ticketmaster is suing RMG Technologies for selling lecherous software that instantly sucks up tickets to everyone’s favorite concerts and sporting events. Groups like RMG are the reason tickets sell out just minutes after going on sale, only to mysteriously reappear at outrageously marked up prices on ticket resale sites like StubHub.
Last week the apartment complex I live in near Greenbelt, Maryland, sent a letter stating that starting January 1, 2008, Comcast will be the only Internet service available for residents. That’s reason enough for me to move.
The thought that I’m going to have to endure another seven years of this nightmare while my service plan is still in effect makes me want to shoot myself in the head. The only hope I have is that you’ll screw up and erase the extended warranty I paid for so I have an excuse to throw these worthless appliances into your parking lot and replace them with a set that actually works, from a company that actually cares if their customers are sickened by the thought of ever doing business with them again.
Best Buy’s service plans do seem to have this effect on people, there’s just no denying it. We hope Speedball tries an EECB now that his spleen is good and vented.
Part of
Founded in 2005, Consumerist® is an independent source of consumer news and information published by Consumer Reports.