On a Delta flight from France to Atlanta, a belligerent passenger allegedly used karate to unsuccessfully fight off an air marshal who arrested him after he sexually harassed a passenger.
No matter how angry you’ve gotten when denied at the return counter, it’s doubtful you’ve sunk to the level of a Seattle man who allegedly threatened to kill an employee who wouldn’t let him return his cell phone.
Dave can’t get Bank of America to accept that his parents are gone, even after sending over the death certificates. He keeps telling the bank to take the house, because nobody in his family wants it and the mortgage is underwater. Bank of America keeps threatening his parents with letters about how behind they are on payments. Oh sure, everything about this story is funny on the surface, but not when Bank of America tries to extract money from a closed account you once shared with your dad, forcing it to re-open and siphon funds from your real accounts.
We love getting letters like this one from reader Tim. Tim says he is usually angry, but decided to take our advice and remain calm in the face of customer service peril. For this he was rewarded with a beautiful shiny new laptop from Dell.
Last week I posted a clip of an angry McDonald’s customer throwing water at the cashiers. Here’s a new clip of her tirade–sort of a greatest hits compilation. It turns out it wasn’t mop water, so that’s a plus, but she did manage to push all three registers off the counter.
“Caught on Tape: Women Goes Apeshit at McDonald’s Over Bad Hamburger” [True Crime Report]
While we don’t recommend doing this on a large scale, one woman’s YouTube debt revolt has succeeded. Ann MInch, a YouTube sensation and then-unemployed credit card rebel, has been offered a lower interest rate on her card.
Run people’s interest rates up to over 25% and eventually one of them is going to snap. Meet Ann. She’s has a balance of several thousand dollars on her Bank of America credit card. The bank has raised the interest on the card to 25.49% from 12.99% and she feels like there’s only one thing she can do to take a stand against what she calls “usury.” She’s refusing to pay. She’s also asking other consumers to “search their own souls” and consider joining her in a “debtor’s revolt.”
Want to know how to piss people off? Send them marketing crap for deals they can’t use. Take this individual. The title of the blog post should probably not be reproduced here, but the basic idea is that unless you can offer TV, Internet and phone from Verizon for $79.99 a month — don’t mail stuff to people saying you can.
While we were concentrating on other things (Snuggie testing, for example), there has apparently been something of a backlash going on against NPR’s Planet Money podcast for its rude treatment of Congressional Oversight Panel Chair Elizabeth Warren. NPR’s Adam Davidson has since expressed regret that he talked over Ms. Warren in a rude way — but despite the mea culpa, a series of links about the issue has popped up in our inbox more than a week later.
Maybe the Fonz didn’t know what he was doing, because researchers have found that being the coolest cat in the room doesn’t always do you favors, while a flash of fury might just help tip the balance in your favor.
So, remember those bonuses everyone was so mad about? Well, it turns out that they were bigger than originally disclosed. A lot bigger.
The AIG furor continues as it turns out Obama and Congress knew about the AIG bonuses for months but previously, on the advice of lawyers, felt powerless to stop them. Question for the audience: is figuring out what happened with the AIG bonuses fundamentally important to get the economy back on track, or is it just another media circus sideshow?Obama, Congress knew about AIG bonuses for months [AP] (Photo: Marc oh!] (Thanks to Jeffrey!)
There’s no shortage of outrage directed at AIG today as the fallout from the bailed-out insurer’s announcement that they intend to use $165 million in taxpayer money to pay bonuses to the very executives that ruined the company continues.
Here’s an odd story from the Bay Area. A man who says his house was “sold without his knowledge” to a bank after he signed a “deal” to prevent foreclosure has trashed the property — spray painting a message to the new owner.
Can it actually be unsafe to fly a plane full of seething, rage-filled passengers from Florida to New York? Apparently so. Flight 1908 from Miami to LaGuardia was delayed because the flight crew didn’t arrive on time. When they did finally show up, the angry passengers started to boo.
Avi Oslick is obviously a fan of the movie Network: “I’m mad as hell and I’m not going to take it anymore,” Avi Oslick told NBC 10 in Philadelphia. Rather than going to his window and yelling, Avi has placed a huge banner on the side of his house telling the world how he feels about Bank of America.
If Sprint’s goal was to appease their increasingly angry and increasingly departing customer base — adding 5GB per month data caps to their “unlimited” laptop data cards was not the best way to do it. People don’t like getting stuck with useless hardware. It makes them mad.