If it feels like it’s been a while since you’ve heard about the brawl between JCPenney and Macy’s over golden girl Martha Stewart and her branded products, well, that’s because it has been: Six months after the two sides settled on terms that would allow both to sell Stewart stuff, a judge has ruled that JCPenney interfered in Macy’s contract with the homemaking maven when it came up with its own collection of home goods tied to her name. [More]
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The Mad Genius Behind The Rebirth Of Hydrox, Astro Pops And Maybe Marshall Field’s
By 6.14.14
We’ve all felt the sting of losing a beloved brand when a company goes out of business, stops making your favorite candy or gets sold off bit by bit to the highest bidder. But what if you could resurrect those treasured relics of days gone by and bring them back anew? And how would it even be possible? [More]
Survey Says: Walmart Is Worst Discount Retailer & Worst Supermarket
By 2.28.14
Walmart may be the nation’s largest retailer and its biggest supermarket chain, but the latest results from the American Customer Satisfaction Index once again show that Big W continues to lag far behind all of its competition. [More]
27 Major Companies That Are Worth Less Than WhatsApp
By 2.20.14
Just how big of a deal is the $19 billion WhatsApp is getting from Facebook in the acquisition announced yesterday? It’s a pretty freaking big deal — especially when you consider that there are a whole lot of major companies –including many that produce physical goods you can reach out and touch — that have been around longer than WhatsApp and are worth a lot less. [More]
Avoid Shoplifting After Faking Your Death To Avoid Shoplifting Charge
By 1.16.14
Here’s a tip: if you’re going to fake your own death to beat a shoplifting charge, remember that’s a big step. Don’t jeopardize your hard work by shoplifting again at a different department store and getting arrested. A woman in Nashville allegedly did just that, and is now accused of stealing from Dillard’s after faking her death to get out of a shoplifting charge at Macy’s. She did not try the controversial “Dawn of the Dead” defense. [USA Today] [More]
New York City Retailers Agree To Abide By Anti-Profiling “Customers’ Bill Of Rights”
By 12.9.13
In the wake of recent incidents where shoppers claimed they were stopped and frisked at major New York City stores like Macy’s and Barneys because of racial profiling, many of those retailers have agreed to a Customers’ Bill of Rights to keep those kinds of situations from happening again. [More]
Retailers Try To Win Over Employees Who Work This Thanksgiving
By 11.27.13
The Thanksgiving barrier has been breached by retailers, and the previously untouchable holiday is now just another day on which to have a big sale. In an attempt to win over employees who may not be too thrilled about having to eat Thanksgiving dinner at noon so they can make it to work on time, some stores are providing perks to workers who sacrifice their Turkey Day in the name of doorbuster deals. [More]
New York A.G. Investigating Macy’s & Barneys Over Claims Of Shopper Discrimination
By 10.30.13
After four shoppers came forward in recent weeks claiming that retailers Macy’s and Barneys New York New York discriminated against them because they’re African-American, New York’s attorney general is launching an investigation into security practices at those two department stores. [More]
JCPenney Joins Macy’s In Opening At 8 P.M. On Thanksgiving Day
By 10.18.13
Birds of a feather flock together, especially when there are some particularly tasty crumbs to be had. In thise case JCPenney is joining Macy’s in opening at 8 p.m. on Thanksgiving Day, the better to gobble up whichever tasty customers are tempted to start shopping as early as possible. [More]
So Macy’s Is Opening At 8 P.M. On Thanksgiving. What’s In It For Them?
By 10.16.13 — Updated: 10.29.15
Macy’s recently confirmed that they’ll be opening up at 8 P.M. on Thanksgiving Day. They’re not the first retailer to open their doors while many Americans are eyeing their third slice of pie, but they are the first to announce an obscenely early Black Friday opening time. (Of course, we broke the story two weeks before that.) Why is the department store chain risking backlash and opening so early? [More]
Macy’s Confirms It Will Open At 8 P.M. On Thanksgiving, Stay Open For 24 Hours
By 10.15.13
Two weeks ago we were the first to tell you about the possibility of Macy’s joining the ranks of premature Black Friday openings, alerting employees it might throw open its doors as early as 8 p.m. on Thanksgiving. Now the department store chain has not only confirmed that most of its stores will open early, but that these storee will remain open for 24 hours. [More]
Macy’s Polls Employees About Opening At 8 P.M. Thanksgiving Day
By 10.1.13
You weren’t all that attached to the idea of quality time with your family, right? Last year, Target opened its doors at 9 P.M. on Thanksgiving Day, and Walmart, Sears, and some Toys ‘R’ Us stores welcomed shoppers at 8 P.M. Now we’ve received word that Macy’s is asking its employees about their availability to work on Turkey Day itself. [More]
JCPenney & Macy’s Are Close To The Final Word On Their Martha Stewart Rivalry
By 8.1.13
The playground fight between Macy’s and JCPenney over who gets to be best friends with Martha Stewart could finally be close to over. After months of the two companies bickering over whether or not JCPenney can sell certain home goods with the Martha Stewart name on them, a judge might issue a decision today. [More]
Macy’s Consumer Protection Department Still Protects Everyone From Shopping At Macy’s
By 6.21.13
As we’ve reported since 2012, the consumer protection department at Macy’s has a novel approach to consumer protection. In trying to prevent fraudulent purchases from going through, they seem to just go ahead and stop some customers from making purchases online entirely. [More]
Target, Macy’s Reject Fee-Fixing Settlement With Credit Card Companies & File Fresh Lawsuit
By 5.24.13
Last summer, some of the country’s largest retailers reached a settlment with Visa and MasterCard that was supposed to put to rest qualms the businesses had with the credit card companies’ alleged practice of fee-fixing. The $7.2 billion settlement didn’t sit well with some, including Target and Macy’s, prompting a group of retailers to file a new lawsuit this week, effectively rejecting that previous agreement. [More]
Macy’s Includes Free Mug In My Box Of Air Pillows
By 5.20.13
The over-packaging Stupid Shipping Gangsters don’t just work for Amazon. They’re everywhere. Reader Matt encountered the Gang when he made a purchase from Macy’s. He bought a pair of shoes and added a mug to make the free shipping limit. He received a box large enough to hold everything that he had purchased, and assumed that it did. It did not. It held only a mug and a great wealth of air pillows. [More]
Green Billing At Macy’s Is Costing Me Lots Of Green
By 4.19.13
Robert and his wife aren’t poor: they’re currently in the process of buying a vacation home. His wife opened up a Macy’s credit card in order to get an additional discount, because yay for discounts! Robert set up “green” or paperless billing after gaining online access to the account, but it turned out to be more like billess billing: they never saw any bills. Should they have noticed that no bills were coming and checked their spam folders? Maybe. But no bills came. [More]
Macy’s Fails At Another Attempt To Block JCPenney From Selling Martha Stewart Wares
By 4.19.13
Just last week JCPenney scored a big hit against its rival Macy’s, when a judge said it could sell Martha Stewart products as long as her name was kept out of it. But then Macy’s was like, “Nope, don’t want that to happen,” and filed a temporary restraining order against JCPenney. An appeals court judge rejected that restraining order request, however, leaving Macy’s fuming again. [More]
