Given that Domino’s has around two dozen toppings to choose from, and that some folks love to layer their pizza with multiple toppings, a franchisee could lose big by offering a pizza with “all your favorite toppings” for as little as $9. That is, until you see that Domino’s thinks you wouldn’t possibly want more than three toppings. [More]
pizza
Papa John’s CEO Apologizes For Driver’s Impromptu Racist Opera Singing
By 5.28.13
Papa John’s CEO John Schnatter has had to step up and publicly apologize after a delivery driver in Florida was caught dropping the N-word numerous times on a customer’s voicemail, even going so far as to work the slur into some opera singing. [More]
Delivery Guy Caught Treating Customer’s Pizza As His Personal Snack Bar
By 5.24.13
The next time your pizza seems a bit skimpy on the toppings, you might want to consider asking your delivery guy if he was feeling particularly hungry. A pizzeria employee in St. Petersburg, Russia responsible for ferrying a customer’s pie on its journey to consumption couldn’t resist the urge to snack before the pizza reached its final destination. Unfortunately for him, there just so happened to be a security camera in the elevator. [More]
We’ll Remain Unimpressed With Domino’s DVDs That Smell Like Pizza Until We Can Eat Them
By 5.17.13
What’s the point of a DVD that smells and looks kind of like pizza once it’s “heated up” in a player? If it’s just to get us hungry and thinking about pizza, that is a cruel, cruel marketing trick. Take a note, Domino’s Brazil — don’t bring your pizza invention around these parts until you’ve created a DVD we can watch and then consume with our mouths. [More]
Dear Domino’s: Maybe Cut The Marketing Budget, Boost Employee Training
By 5.1.13
Misti has some advice for Domino’s that perhaps would be wise for other businesses to follow: spending money on marketing is all very well and good, but ultimately pointless if you don’t train franchisees and staff on how to not treat customers like crap. [More]
Pizza Hut Tapes Note To Box Begging For Perfect Survey Scores
By 4.23.13
Filling out customer service surveys is scary. If some managers are to be believed, giving any score but an 11 out of 10 is effectively stealing food out of the mouths of employees’ families. Getting impossibly perfect stores is so important for some stores that they’ve resorted to bribing customers with coupons or freebies. That’s the case with Jared’s local Pizza Hut, which taped a note begging for perfect scores to his pizza box. [More]
Mystery Solved: Why Walmart Thinks A Bottle Of Sprite Is A ‘Meal’
By 4.18.13
On Monday, we shared a reader-submitted photo of a shelf of two-liter soda bottles with some baffling signs. Coke, Sprite, and their diet varieties were declared “Wholesome, Healthy, and Delicious” and “Easy convenient meals.” Delicious and convenient, maybe, but they certainly aren’t wholesome, healthy, or meals. But reader Mindy snapped this picture at Walmart yesterday that might explain where the “meals” shelf tag came from. [More]
Customer Orders 85 Pizzas, Pays .68% Tip
By 3.5.13
We can understand why one might be reluctant to fork over a full 15-18% tip on a restaurant bill of $1453, but even a 1% tip would be better than this. [More]
Domino’s Online Pizza Ordering Now Featuring Pick Your Own Price Option
By 3.5.13
We write a lot about fuzzy math here at Consumerist, mostly because if you’re observant, you can often get what you want for a lower price than perhaps the retailer intended to sell it for. Case in point: Consumerist reader Tyler was gearing up to order pizza online from Domino’s the other night, and noticed some bizarro pricing. [More]
Police Say Man Made Up Family Sob Story In Thwarted Papa John’s Robbery
By 2.4.13
Our hearts were warmed to a toasty temperature recently after hearing about a Montana man who cops said was intent on robbing a Papa John’s pizza joint, but left with a free meal after he broke down and tearfully admitted he needed cash to support his family. The compassionate clerk instead convinced him to leave with just a pizza and some chicken wings. Now cops say that whole sob story was all a lie. [More]
When Should Your Super Bowl Pizza Arrive? How About Four Hours Late?
By 2.4.13
We get it: Super Bowl Sunday is to pizza delivery places what Valentine’s Day is to florists and April 15th is to tax cats. It’s the crunchiest of crunch times, and that’s when things can go wrong. What reader P. wonders, though, is whether it’s reasonable to expect your pizza within four hours of the time you requested it for, especially when you called in the order seven hours in advance. [More]
Man Crashes Car Into Pizza Place, Orders Pizza
By 1.11.13 — Updated: 3.25.13
We hear all the time about people accidentally crashing their vehicles into fast food joints, but the driver rarely then proceeds to place an order from the establishment into which he’s just crashed. [More]
This 2-Ring Circus With A Cherry On Top Is Actually A Pizza That People Can Eat
By 12.20.12
At what first glance appears to be one of those pre-made deli trays your office puts out when they force you to have a meeting through lunch (or your neighbors give you when your mother-in-law passes away), is actually a pizza. Or at least that’s what Pizza Hut Singapore alleges. [More]
Pizza Deliverer: If You Live In A $650K House And Don’t Tip, There’s Something Wrong With You
By 12.4.12
Tipping waiters at a restaurant is relatively easy — so long as you know how to calculate the standard 15-20% — but tipping for delivery is always a topic of much debate, as there are factors involved like the cost of the meal, the weather, how long you had to wait, and how much was being carried. [More]
Pizza Franchisees Say Chain Owners Took Groupon Money But Didn’t Share
By 11.15.12
Back in August, the owners of New England’s Upper Crust chain of pizzerias ran two offers on Groupon, selling more than 6,000 $12 vouchers that could be redeemed for $25 in food. But some franchisees who run independently own Upper Crust stores say they were not told in advance about the Groupons and that they never saw a lick of that cash. [More]
Tip Your Pizza Hut Driver Or He Might Pee On Your Door
By 11.5.12
An Iowa Pizza Hut delivery driver is without a job today because he decided that the best way to vent is anger about being stiffed on a tip was to urinate on the customer’s door. [More]
Free, $1.29, Same Difference When Papa John’s Gives You A Pizza
By 10.24.12
Jared is a regular Papa John’s customer, but please don’t judge him for that. He ordered a pizza online, and the driver got terribly lost. As an apology, they sent him a coupon for a free pizza that was more of a free* pizza. For no immediately clear reason, the coupon code made the pizza cost $1.29. [More]
Little Caesar’s Employee Chases Me Down To Give Me Free Pizza
By 10.8.12
Sometimes local franchisees of national chains don’t bother with customer service, hoping to coast on brand recognition and adequacy. Then there are franchisees like the Little Caesar’s restaurant near reader John’s bus stop. They didn’t have any pizza ready during the few minutes he had before his bus came, so he left to catch his bus. Someone from the Little Caesar’s chased him down and delivered a pizza to him at the bus stop. We can hardly believe it either. [More]
