Dunkin' Donuts Staffers Tells Blind Customer Her Guide Dog
Isn't Welcome

Dunkin' Donuts Staffers Tells Blind Customer Her Guide Dog Isn't Welcome

A legally blind woman in Massachusetts claims that she was recently told twice in the same day that her guide dog was not allowed in her local Dunkin’ Donuts. [More]

Massachusetts Regulators Rarely Acted Against Subprime Brokers And Lenders

Massachusetts Regulators Rarely Acted Against Subprime Brokers And Lenders

An investigative report finds that Massachusetts regulators only acted against 3% of its licensees during the sub-prime peak, the lowest among fellow New England states, while publicly preening that it was being “aggressive.” In fact, as foreclosures rose during ’06-’08, enforcement actually dropped. Forget who watches the watchdogs, who watches? [More]

The Mystery Of The $100,000 Water Bills

The Mystery Of The $100,000 Water Bills

Something is amiss with the water in Brockton, MA. No, it doesn’t smell or taste funny — it’s just costing some of the town’s citizens one hell of a lot of money. In fact, some residential customers have been charged as much as $100,000 for one month’s worth of H20. [More]

Massachusetts AG Shoots Down Town's Bottled Water Ban

Massachusetts AG Shoots Down Town's Bottled Water Ban

In an effort to cut down on the number of plastic bottles turning up in its dumps — and streets and parks — the town of Concord, Mass., voted in April to ban the sale of bottled water in their town. But late last week, the state’s Attorney General took a big gulp of her bottle of Evian and said “not so fast.” [More]

Massachusetts Appliance Rebate Program Lasts 145 Minutes

Massachusetts Appliance Rebate Program Lasts 145 Minutes

When Massachusetts announced their cash-for-clunker appliance rebate program, Consumerist bet it would last one day before the rebate cash ran dry. We were wrong — it took less than three hours. [More]

IRS Extends Tax Deadline To May 11 For Victims Of Flood

IRS Extends Tax Deadline To May 11 For Victims Of Flood

With torrential rains causing massive flooding in Rhode Island and parts of Massachusetts, the IRS has decided to make victims’ lives a little less stressful by moving the due date for filing their federal income tax returns. [More]

iPod Explodes In Class, Killing Nobody

iPod Explodes In Class, Killing Nobody

An iPod erupted on a high school science room desk in Pentucket Regional High School in, MA yesterday. Supposedly… [More]

Parents Sue Dunkin' Donuts After Rogue Hash Brown Burns Toddler

Parents Sue Dunkin' Donuts After Rogue Hash Brown Burns Toddler

Continuing this weekend’s unintentional theme of “toddlers and food service,” today we bring you the sad tale of a Quincy, Mass. 23-month-old whose parents are suing Dunkin’ Donuts after he was burned by a hash brown. A hash brown that fell out of his mouth and onto his neck.

Massachusetts Fast Food Chains Must Now Display Calorie Counts

Massachusetts Fast Food Chains Must Now Display Calorie Counts

Massachusetts has approved a new regulation to list calorie counts at fast food eateries and other chain restaurants throughout the state.

Cigarettes Just Got Fiscally Irresponsible In Addition To The Whole "Health" Thing

Cigarettes Just Got Fiscally Irresponsible In Addition To The Whole "Health" Thing

Smokers around the country are freaking out as a huge federal cigarette tax increase goes into effect.

Dunkin Donuts Guy Slashes Your Tires Because You Didn't Wait For Your Coffee

Dunkin Donuts Guy Slashes Your Tires Because You Didn't Wait For Your Coffee

Here’s something that you don’t often see — a Dunkin Donuts employee got so mad at a guy who decided not to wait for his coffee (because it was taking too long) that he left the store, pulled out a folding knife, and slashed the customer’s tires. All. Four. Of. Them.

Fake Repairman Preys On Powerless Worcesterians

Fake Repairman Preys On Powerless Worcesterians

After ice storms slammed Boston and left thousands without power, one opportunist saw a chance to make a buck in the dark.

Inside The Mind Of A Liquidator

Inside The Mind Of A Liquidator

Interesting facts from a Boston Globe article profiling a member of the Tweeter liquidation team, David “The Junkyard Dog” Spehar:

Best Buy Cancels Your Order As You Stand There Shouting "Stop!"

Best Buy Cancels Your Order As You Stand There Shouting "Stop!"

Best Buy didn’t want to honor the sale price of the 2GB flash drive Matt ordered through their website, so when Matt arrived to pick-up his purchase, the store’s assistant manager called customer service and, pretending to be Matt, asked to cancel the order. Let’s read Matt’s story and see how it violates Massachusetts law, inside…

United Makes You Pay To Move To Upgrade Area They Would Have Moved You To Anyway

United Makes You Pay To Move To Upgrade Area They Would Have Moved You To Anyway

Joe may have uncovered a deceptive policy at United Airlines that’s screwing over customers. Here’s how it works. If you’ve got an economy ticket and the only seats available are in Economy Plus, but you didn’t spring for the extra Economy Plus fee, you’re asked if you would like to pay the upgrade fee for economy plus seating. If you decline to upgrade, they seat you there anyway. Sounds pretty sketchy to me. Here’s Joe’s story:

WaMu Tells You To Stop Paying Your Mortgage And Apply For Help, Then Forecloses On You

WaMu Tells You To Stop Paying Your Mortgage And Apply For Help, Then Forecloses On You

WaMu, despite all their big talk about helping homeowners avoid foreclosure, is apparently too overwhelmed with a tsunami of defaulted loans to call their customers back, let alone help them stay in their homes. Meet Lori and Mark Pestana. They have a $275,000 fixed rate mortgage with WaMu as their servicer. In August 2007, the Pestanas could not make a payment on their loan. They considered dipping into their retirement savings, but WaMu’s website offered an alternative:

Uno Chicago Grill Charges You $200 When You're Not Even There

Uno Chicago Grill Charges You $200 When You're Not Even There

Lauren was shocked to find five charges for a total of $200 on her account from a pizza place she hadn’t been to in months. They were all levied from one Uno Chicago Grill during a day she wasn’t even in town. What she found out about why they happened in the first place was even more disturbing, and annoying.

https://consumerist.com/2008/07/11/in-mass-a-new-law/

In Mass. a new law has gone into effect requiring all children under 8 years old or shorter than 4′ 9″ use a booster seat when riding in a car. Picturing our parents trying to make us do this when we were 7 is hilarious. [Boston Herald]