Browsing through the Quiznos operation manual last night, it was interesting, though not surprising, to see codified instructions for every possible employee action. [More]
leaks
9 Confessions From A Former Enterprise Rental Salesman
By 3.13.07
A former manager in the Enterprise fleet sales division has a guilty conscience to unload at your feet. 9 tips, 5 pages of insider info about how the car rental game really works. Car rental insurance is a scam, but you can flip the script and use if to your advantage. Prices are liquid, and depending on the day of the week and how you butter your agent in certain ways, you can get a good deal. Despite the commercial with the brown-paper-wrapped car, Enterprise employees hate picking you up and dropping you off.
Walmart Sends Us DMCA Takedown Letter For Slideshow
By 3.12.07
UPDATE: Walmart Wins Because We Fumbled
Geek Squad Insider Speaks Out
By 3.9.07
A common refrain we hear from the former and current Geek Squad employees we’ve been talking to is that Geek Squad used to be awesome. Robert Stephens built up an award-winning company with a reputation for being the best in the business. Then he sold it to Best Buy and they turned it to garbage.
Aveda Secretly Pulls Environmentally Unfriendly Hair Product?
By 3.8.07
According to a company insider, Aveda recently pulled a hair product from their shelves because it contained too many or too high a concentration of volatile organic compounds (VOCs), which can be nasty pollutants.
Geek Squad City Insider Rebutts Founder's Retort
By 3.8.07
Chris has a parry and thrust to the Geek Squad founder’s response to his original confession.
Geek Squad City Tell-All VS Founder Of Geek Squad
By 3.7.07
We’ve got a special two-for-one Geek Squad tale here. The first is a flameout email from a fired Geek Squad City repair team manager with some startling accusations about his former employer.
Employee Confessions On Our Dancefloor Roundup
By 3.7.07
We’ve been getting a lot of “confessions” from company employees lately, so we’d thought we would round up the latest, as well as bring some classic gut-spillings up from the archives.
20 Online Furniture Buying Tips From An Industry Insider
By 2.27.07
A tipster from one of the top three online furniture retailers advice for shoppers spills his guts. His top advice for consumers looking to shop for furniture online: don’t.
BREAKING: CompUSA Closing 128 Stores
By 2.27.07
CompUSA is closing 128 of 229 stores, a source familiar with the proceedings tells The Consumerist.
CompUSA Invented 53 Week Year So Execs Could Cash Big Bonuses?
By 2.27.07
CompUSA had a 53 week year last year, allowing upper management to reap large bonus checks, according to a company insider.
9 Insider Secrets From A Retail Video Game Salesman
By 2.27.07
A salesman working at a popular video game store shares nine insider tips for customers:
Sprint CEO’s Phone Number, And 25 Other Sprint Execs’
By 2.27.07 — Updated: 12.9.16
UPDATE 5/29/07: Call 703-433-4401, a special number just for Consumerist readers that goes straight to the office of the CEO:
Costco Leak: Electronic Returns Limited To 90-Days Starting Today
By 2.26.07
Costco’s return policy for certain electronics downgrades to 90-days starting today at some locations, according to an internal memo send to Costco managers, a salesman at the company, store employees, FatWallet members and a document on Costco’s website.
On Second Thought, Don't Expect Good Prices During CompUSA Fire Sales
By 2.23.07
News of CompUSA closing 100 stores brought visions of fire sales to our eyes (burn, prices, burn!), but our CompUSA insider says those fantasies may be just that.
