We’ve been harshing on the Quiznos manual in our possession, but there’s actually some good stuff in there about customer service.
quiznos manual
Did Quiznos Even Read Book Included In Their Training Kit?
By 3.14.07
We have to wonder whether it’s a cruel joke or if anyone at Quiznos actually read McDonald’s: Behind The Arches, a book they include in their Quiznos University Training Kit.
Quiznos Manual: An Answer For Everything
By 3.13.07
Browsing through the Quiznos operation manual last night, it was interesting, though not surprising, to see codified instructions for every possible employee action. [More]
