The floor of the Worst Company In America BattleDome is stained with the blood of the vanquished. But only one company can earn the privilege of placing the WCIA Golden Poo in its trophy case, so the violence must continue. [More]
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Worst Company In America Round One: Comcast Vs. Time Warner Cable
By 3.16.12
Finishing off this week of blood-drenched business battles is a pairing between two of the largest — and two of the least-favorite — cable companies in the country. The fight is scheduled to begin anywhere between 2:00 and 5:00 p.m. [More]
Comcast Makes Billing Mistake & Charges Its Customers $25 To Fix It
By 3.15.12
Our reader “lattemanifesto” has quite the set of eagle eyes when it comes to making sure all is in order on her Comcast bill. It’s a good thing, too, as she discovered that there was an extra charge tacked on to it from the company, after they’d made a previous double-charging billing mistake. [More]
Here It Is, Your Lineup For Worst Company In America 2012!
By 3.12.12
Welcome to Consumerist’s 7th Annual Worst Company In America tournament, where the businesses you nominated face off for a title that none of them will publicly admit to wanting — but which all of them try their hardest to earn. So it’s time to fill in the brackets and start another office pool. That is, unless you work at one of the 32 companies competing in the tournament. [More]
Cosigning Someone's Comcast Account Doesn't Mean Paying Their Bills Instead Of My Own
By 3.7.12
Helpful and supportive person that she is, Isis is a co-signer on her goddaughter’s Comcast account so her goddaughter wouldn’t have to pay a deposit. Normally this wouldn’t be a problem unless the youngster defaulted on her payments or ran off with a half-dozen cable boxes. The problem is that the act somehow tied together her account and Isis’s, and a $435 payment was applied to the goddaughter’s account by mistake. This has led to biweekly disconnections, fruitless promises by Comcast employees to take care of the situation, and an existential question: does Isis have two accounts, or only one? [More]
Comcast Techs Get The Hip-Hop Anthem They Have Long Waited For
By 3.2.12
Comcast — and techs for just about every cable company — don’t receive much in the way of love, as people tend to focus on the bad experiences over the good, but there is finally an anthem that celebrates the trials, tribulations and victories of the men and women who install and fix (or at least try to fix) your cable and internet connections. [More]
Even Business People Don't Like Bank Of America, Comcast
By 3.1.12
Fortune magazine just released its annual list of “Most Admired” companies in the world, which isn’t a measure of public opinion on big businesses, but a survey of top executives’ feelings on other titans of industry. So it’s no surprise that perennial Worst Company In America contenders like eBay, Walmart, and Microsoft made the list’s Top 50, it is refreshing to see that some WCIA faves are not so beloved. [More]
T-Mobile Asks FCC To Stop Verizon Wireless Spectrum Purchase
By 2.22.12
Still stinging from being left alone at the altar by AT&T, T-Mobile USA apparently doesn’t want to see any of its fellow wireless carriers making multi-billion dollar deals if it can’t. [More]
Comcast Launching Subscription Streaming Service For $4.99/Month
By 2.21.12
Comcast has officially declared war on Netflix, announcing the launch of its Xfinity Streampix subscription video service that is cheaper than Netflix but which will only be available for Comcast customers. [More]
Comcast Says They've Finally Stopped Losing Customers By The Boatload
By 2.15.12
Every year there is an ebb and flow among cable companies, satellite services and phone companies, as customers bail out, dissatisfied, in search of another way to watch TV. Somehow at the end of last year, Comcast managed to hold on to more subscribers than they have in the last five years. [More]
Philadelphia Fighting Satellite Providers Over Ugly Dishes
By 2.2.12
Last fall, the Philadelphia City Council passed a bill that would remove unused satellite dishes and pretty up any new ones that were bolted to the sides and roofs of city buildings. But that law is having some trouble becoming a reality after a group representing satellite TV providers filed a petition with the FCC. [More]
Thousands Of Floridians Line Up To Remind Us That Not Everyone Has A 52" 3D TV
By 1.26.12
It’s been years since over-the-air broadcasts switched to a digital signal, requiring everyone with an old school TV and an antenna to go out and get a set-top converter box so they can drool over Mark Harmon on NCIS. But lest you think that means everyone has jumped on the digital bandwagon, there are still pockets of TV viewers living in an analog world. [More]
Comcast Might Get Your Last $70 Back To You In 4 To 8 Weeks
By 1.26.12
Reader D. is having a rough time financially right now. Technically, he’s homeless, but he’s staying with a friend while he gets his life back together. As you can imagine, he doesn’t have a lot of money to spare. Which is why he now is without grocery money after Comcast kept on auto-debiting his account even after he left his apartment and turned off his service. [More]
Cox Now Offering Bargain Cable Service For $35
By 1.25.12
In an apparent effort to woo new customers who only want the most basic of cable service and retain some current subscribers who are thinking of cutting the cable cord, Cox Communications has become the latest cable provider to jump on the low-price bandwagon, rolling out its $35/month TV Economy offering. [More]
Verizon Deal To Buy Spectrum From Comcast & Time Warner Cable May Not Be A Cakewalk
By 1.23.12
While AT&T was failing horribly at attempting to amp up its 4G network by buying T-Mobile, Verizon Wireless was busy making deals with cable companies to snap up unused and underused spectrum. And though insiders initially believed VZW’s purchases would glide across regulators’ desks since cable companies are not competitors in the wireless world, a new report claims the spectrum sale may get a more thorough looking-into than had been expected. [More]
Disgruntled Comcast Customers Not Happy To Have Cable Commercials Cutting In At Critical Moments During NFL Playoffs
By 1.23.12
The score — close. The tension — high. It’s a do or die moment in the NFC Championship game, with a trip to the Superbowl hanging in the balance. The fate of the season could be decided by this one play and BAM! Time for a Comcast commercial. Sorry if you wanted to see that field goal attempt. [More]
Comcast Isn't Sure How Much It Wants To Charge For Xfinity Triple Play
By 1.12.12
Hey there, new Comcast customers! They’ve got a special deal for you — you can pay $89.99 for your first year of Xfinity Triple Play. Or, wait… you can pay $99.99 for the same thing. Which one would you choose? [More]
Comcast Balks On Replacing Cockroach-Infested Cable Box
By 1.3.12
We’ve certainly gotten a number of complaints about Comcast cable boxes containing bugs of the electronic glitch variety, but an Illinois man received a box from Kabletown that he says was full of actual cockroaches. [More]
