JetBlue is giving refunds to the passengers who were stranded on the tarmac in Hartford Connecticut for seven hours. [More]
travel
Travelers Would Actually Pay Attention To Pre-Flight Safety Instructions If They Were More Like This
By 10.28.11
Airlines should take a cue from this sketch video and incorporate more dance moves into their pre-flight safety instructions if they really want passengers to start paying attention. [More]
Disneyland Hotel Workers Face "Electronic Whip"
By 10.21.11
Above ground, Disneyland is a world of wonder and enchantment. But getting the bedsheets as tight as the smiles on the workers faces takes a lot of hard work, and it happens underground. [More]
Hotel Books Guest Too Young To Check In: Now What?
By 10.20.11
Alex booked a flight/hotel package on the Allegiant Air that included a stay at the Paris Las Vegas Hotel. The problem? He’s only 19, and you have to be 21 or older to check in there. So just call and cancel the reservation, right? It’s not that simple, because he’s afraid that the flight reservation will be canceled too if he nixes the hotel part of the package. [More]
DOT Investigates Airlines For Not Disclosing Fees On Their Websites
By 10.19.11
Starting August 23rd, airlines were supposed to start being more upfront on their websites about the fees they charge you. Guess what? They didn’t. [More]
2 Months In, Searchers Still Seek Jack The Cat Lost At JFK
By 10.18.11
Two months after a cat named Jack got lost in the American Airlines baggage handling area at JFK, his owners and friends still continue to form search posses to try to look for him. [More]
TSA Agent Retrieves Cellphone From Locked Car, Hands To You At Gate
By 10.4.11
TSA agents get a bad rap here and elsewhere, so when one of them acts like a human being, nay, a super human being, it is our duty to inform you. Alanna had one such experience this morning when a TSA agent went extremely out of her way to help Alanna get her cellphone from the rental car she had locked it in. This was very helpful because the rental office only opened a half-hour before her plane took off. [More]
TSA Gives Breast Cancer Survivor Invasive Patdown After She Goes Through Scan
By 10.3.11
A breast cancer survivor says she was forced to go through a patdown where TSA agents touched her breasts, even though she had already gone through the backscatter body scanner and had an ID card explaining the tissue expanders in her chest. [More]
Watch Out For Camera Lens Thieves
By 9.27.11
You might think that it’s safe to walk around as a tourist with your big fancy SLR or DSLR camera as long as the strap is around your neck. But who needs the whole camera when the lens itself is worth a bunch of coin? That quick-release button means it’s easy on, easy off, and easy to miss the pickpocketing if you’re distracted. The BBC’s The Real Hustle shows how the con goes down. [More]
Despite Their Protests, Airlines Are Indeed Liable For Lost Luggage
By 9.20.11
Many airlines have inserted “checked baggage limitations of liability” into their contracts which try to act like it’s not their fault if jewelry or gadgets somehow go missing during transit from your luggage. They’re bunkum. [More]
How A Travel Hacker Buys An Airplane Ticket
By 9.14.11
Nomadic Matt is essentially a professional world traveler, having quit his job in 2006 to pursue his love of trekking all around the globe. He shares his tips and the pricematching steps he takes before he books any ticket. [More]
TSA Rolling Out New Procedures For Fliers Under 12
By 9.13.11
In the next few months, the TSA will implement new security procedures for fliers under 12, DHS Secretary Janet Napolitano told the Senate. They can still get patted down, although it will be by a different method, and they no longer have to remove their shoes. Even if they have velcro straps and are super easy to take on and off anyway. [More]
Drop In Euro Means A Good Time For Fall European Vacations
By 9.12.11
As the Euro drops to its lowest level against the American dollar in months, you might want to check out deals to head to Europe for a cheaper fall vacation. [More]
TSA Will Phase Out Making You Take Your Shoes Off
By 9.8.11
At some currently unspecified point down the road, you’ll be able to go through airport security without taking your shoes or belt off. The policy easement was announced by U.S. Homeland Security Secretary Janet Napolitano during a forum hosted by Politico Playbook in DC. [More]
Sorry A Guy Died Next To You, Here's A Coupon
By 9.7.11
An Australian airline is giving money off coupons to passengers who sat near a man as he died while eating the in-flight meal. [More]
Cheap Flights Are A Lie, Hai-Diddly-Ai
By 9.6.11
This little ditty lampoons the whole dirt-cheap flight industry that attracts flyers with super low fares and then adds on fee after fee. It’s sung by the British comedy singing group Fascinating Aïda in the style of an Irish folk song and is clearly a dig at Ryan Air. It’s also pretty amusing, and true. [More]
VIP Airline Treatment For Sale
By 9.6.11
If you’ve ever said, man, I would pay good money to go to the front of this airport security line, your time has come. [More]
American Airlines Disputes Survey Saying It Had Crappiest Call Wait Times During Irene
By 9.1.11
American Airlines issued a statement disagreeing with a STELLAservice survey that placed its average customer service hold times in last place during Hurricane Irene. During the eight calls placed by the survey team, the average hold time they experienced was 1hr and 32 minutes, while American Airlines say their internal metrics showed an average hold time of 21 minutes. [More]
