An important caveat for those trying to cancel their Sprint service over the recent rate hike: If you’re on a text message plan, where you get say 1000 message for $10 or 300 messages for $5, this trick may not work for you, at least not at first blush.
telephony
Sprint Retention Department Phone Numbers
By 10.11.06
Here’s two extra phone numbers that may help you if you’re trying to cancel Sprint.
Defeat Sprint’s Rate Hike Cancellation Lies
By 10.11.06
Sprint’s retention department is trying its darnedest to prevent customers from jumping out a window of opportunity that would let them cancel service without penalty.
Cingular Prude, Verizon — And Staff — Puts Out
By 10.9.06
Rick needed a replacement earbud gel on his Jabra Bluetooth headset. He’s a Cingular customer so he went into a Cingular store to buy one. They told him he would have to buy an entirely new headset.
Get AT&T DSL Month-to-Month
By 10.5.06
In a move towards empowering consumer choice, AT&T DSL customers no longer have to be locked into 12 month contracts. AT&T now offers DSL on a month-to-month basis.
Cingular Spreads Pinnochio Porn
By 10.4.06
It started out innocently enough, a Florida mom trying to send her family members a picture of her daughter sporting new braces.
Unholy Marriage Betwixt AT&T and Bellsouth Nearing FCC Approval
By 9.27.06
FCC Chairman Kevin Martin seems to be close to inking his rubber stamp for a merger between AT&T and Bellsouth, a move that would create the world’s largest telco company.
Cancel Cingular By “Moving” To Caliente
By 9.8.06
A reader reports he was able to get out of his Cingular contract by telling them he was moving to a remote area of NV.
Weekend Project: Sign Up For Do-Not-Call List
By 9.1.06
Wave after wave of telemarketers assault your household like it was a Normandy beachhead. Bleary-eyed, you tell your coke-bottle glassed, coupon-clipping, twine-saving friend over a cup of coffee at Denny’s. He intones nasally, “You know, you could sign up for the Federal Do-Not-Call List. That way, scrupulous telemarketers won’t call you. And if any unscrupulous ones do, you have the basis for making an official complaint to the FCC.”
Cablevision Won’t Take No Answer For An Answer
By 8.31.06
This is the log of calls Brian has received from 516-393-0168.
Telecrapper 2000 Telemarketer Interception System
By 8.31.06
Sp3nc3 in the comments on another telemarketer foiling device pointed us towards the Telecrapper 2000. It’s an open source software that you can install on your computer to trap telemarketers in an endless loop on your computer and then record the results. Here’s an amusing Flash animation reenactment of the Telecrapper 2000 in action, found here..
Verizon Drops Baseless DSL Fee After FCC Pressure
By 8.30.06
Nine days after installing a new “supplier surcharge” fee to essentially replace one government regulators dropped, Verizon DSL decided to stop levying the fee. Verizon came under heat from customers and received a letter from the FCC asking it to explain its actions. BellSouth, which also received a FCC letter, announced it would drop a similar charge.
Pranking Solicitors Into Endless Telemarketing Loop
By 8.30.06
Creative Bastard blogger set up an extension on his phone line to route telemarketers to. It plays a loop of his voice being “highly interested” in the rep’s offer, with the goal being to keep the t-marketer on the line as long as possible.
Secret Verizon Level Probed Further
By 8.30.06
In the comments, Matto points out the so-called “Verizon Vcast VIP” domain is registered to some guy in Cali.
Yet Another Secret Level of Verizon Service You Can’t Have
By 8.29.06
George just can’t get a break. First he found out that in order to receive a mailer and get 100 free Anytime minutes from Verizon, he had to receive a mailer. In researching that matter, he found another secret door. VcastVIP. It too was locked.
What Is A Verizon “Merits” Customer?
By 8.28.06
As we know, it’s someone who eligible to get 100 Free Anytime minutes from this site, which is not a phishing site.
Consumer Pimps Car To Hate Tmobile
By 8.23.06
Wow, this person hates T-mobile so much they plastered it on the back of their car.
