Instead of talking to customer service representatives who adhere to scripts in a robotic manner, soon we might be talking and chatting with customer service employees that are actual robots. While industry experts say that technology isn’t quite there yet, the companies that run outsourced call centers, including offshore ones are already worried about having their jobs outsourced altogether to machines. [More]
As governments and traditionally low-wage jobs raise their minimum wage or starting pay for employees, McDonald’s will be forced to pay higher wages to employees. That might cause the company to use more automation, perhaps replacing employees with robots, right? At today’s shareholders’ meeting, CEO Steve Easterbrook assured employees that robots will not be taking over. Probably. [More]
It seems our future overlords are trying to butter us up before they dominate the human race, and by butter I really mean hot cheese, tomato sauce, and crust: Pizza Hut is the most recent pizza chain to have fallen under the sway of robots, with the test of a humanoid AI machine known in the robotics industry as Pepper. [More]
If the robot revolution is going to come eventually, at least our future overlords may arrive to enslave us bearing pizza: Domino’s is trying out a battery-powered delivery robot in Wellington, New Zealand, calling it “the world’s first autonomous pizza delivery vehicle.” [More]
Artificial intelligence is here, and now it’s hanging out in the lobby of a Hilton Hotel as a robot concierge: IBM’s AI software Watson has been put to use powering a an electronic helper focused on hospitality. [More]
While we’re committed to a future serving as underlings to artificially intelligent lifeforms, we might as well enjoy some of the time-saving benefits, right? Like answering emails on the go — who wants to do that when there other more important things to do, like finally beat level 478 of Sugarsweet Smashtastic Kerplosion? Google wants to take on that task, with artificial intelligence that can read and reply to emails on your smartphone.
In an era where retail is increasingly moving online, some shoppers still prefer to deal with actual human beings when they go to the store. But the folks at Best Buy believe that some in-store customer service tasks may be best done by automatons. [More]
Toyota attempted to break away from the self-driving car fanfare last month by announcing it would instead invest $50 million into creating “life-saving intelligent” vehicles that weren’t necessarily autonomous. Today, the company made it clear that it’s also pursuing the fully driver-less route, revealing plans to release a commercially available self-driving car by 2020. [More]
It can be hard work manning a help desk and fielding questions from people all day, so we can’t really blame a New York City Health Department employee who’s taken to answering the phone in a robot voice for trying to jazz up his day a little bit. Unfortunately for Mr. Roboto, a judge has suggested he be suspended from work — for the second time — for his monotonous style.
If you’re the kind of person who’s terribly afraid of the impending robot revolution as well as someone who struggles when it comes to putting together IKEA furniture, we’ve got some good news for you: robots are also pretty bad at it, so maybe that’ll delay the artificial intelligence uprising somewhat.
What with the inevitable, eventual artificial intelligence revolution always hangin on the horizon, we’re actually sort of surprised that this is the first we’ve heard of a robot holding a spot in line to buy a new iPhone. A woman in Australia sent her mechanical representative to wait for the release of the iPhone 6 at the Apple Store in Sydney, because it’s much better than camping out for hours or even days. And robots don’t even have to leave for bathroom breaks.
There’s a lot of talk these days about the inevitable arrival of self-driving cars and the implications they will have on safety, insurance, traffic, and fuel costs, but Toyota has announced an investment in new research to develop “life-saving intelligent” vehicles that aren’t necessarily self-driving, but which could ideally combine the best of the autonomous car with one driven by a real human. [More]
iRobot, maker of robots that vacuum your carpets and scrub your toilets, wants to bring this same technology to your lawn. The lawn? Yes, humanity might hand over yet another of our annoying chores to our robot pals. While automatic lawn mowers are nothing new, iRobot’s version is. Maybe they can popularize the devices, which haven’t really caught on in this country. [More]
Not Convinced The Robot Uprising Is Inevitable? Watch This Charger Prototype For Tesla Cars Find Its Target
You know, we’re a little surprised by you, Elon Musk. As a guy who’s said we’re right to be worried about artificial intelligence enslaving the human race, Terminator style, you’d think you wouldn’t go ahead and invent a robot charger that can find its own way to a nearby Tesla and plug in. What’s the next target, our brains?!?
Do you know why we’re so certain the robot uprising is in the future? Because humans just can’t resist the lure of artificial intelligence, even if it’s just to freak out fast food workers at the drive-thru. Which, we must admit, is pretty funny.
For those of you eyeing your smart refrigerators and with suspicion and demanding that Siri tell you her plans to precipitate the downfall of humanity, Google wants everyone to take a chill pill. The company’s head of artificial intelligence research is trying to reassure folks that Google’s work in that field won’t lead to the eventual extermination of the human race by robots.
It isn’t just Elon Musk and your neighbor with the fully functioning bomb shelter who think the robot revolution is not only inevitable, but that computers will win and ultimately, could possibly enslave humanity as a result: Apple co-founder Steve “The Woz” Wozniak is fully confident that artificial intelligence is going to triumph over mankind someday.