Last week I posted a clip of an angry McDonald’s customer throwing water at the cashiers. Here’s a new clip of her tirade–sort of a greatest hits compilation. It turns out it wasn’t mop water, so that’s a plus, but she did manage to push all three registers off the counter.
“Caught on Tape: Women Goes Apeshit at McDonald’s Over Bad Hamburger” [True Crime Report]
refunds
More Footage Of The McDonald's Water Thrower
By 1.11.10
Greyhound Refunds Would-Be Traveler It Stood Up
By 12.23.09
Miriam wanted to take the Greyhound bus on a trip, but it was Greyhound that took her for a ride, refusing for several weeks to refund her ticket, offering only a voucher. [More]
UPDATED: Greyhound Stood Me Up And Won't Refund My Ticket
By 12.21.09
Miriam says she bought a Greyhound ticket in November, but the bus skipped her stop without notifying her. She couldn’t get the company to cough up anything more than a voucher for a future trip. She writes: [More]
UPDATED: Bumped From A Hotel, Promised A Refund That Hasn't Come
By 12.15.09
Personal finance blogger Krystalatwork traveled to Las Vegas, booking a prepaid stay at Harrah’s. But along with a number of other travelers, she found no room at the inn and was forced to stay at the considerably less posh Flamingo, then promised a full refund. [More]
Reader's $400 In JetBlue Credits Expire With No Notice
By 12.10.09
S. had canceled two JetBlue flights some time ago. Instead of refunding customers’ credit or debit cards after a reservation cancellation or change, JetBlue issues credits for future flights. Fine. The problem–and the detail that wasn’t made clear to S.–is that these credits expire. [More]
PayPal Abandons Another Scammed Seller
By 12.8.09
Todd got ripped off by a scammer on an eBay purchase. He made sure to insure the device before shipping it off via the United States Postal Service, but it turns out that an insurance claim won’t help him get PayPal to step up. [More]
British Airways Won't Fly You To India For $40
By 12.1.09
If you happened to log onto British Airways’ site Oct. 2, you could have bought a $40 flight to India. Well, you could have bought the flight, but wouldn’t have been able to use the tickets because the airline said the offer was a mistake. [More]
Fry's Sells Magical Disappearing HDTVs To Customers
By 11.27.09
The Fry’s store in Renton, Washington, just played a mean trick on at least half a dozen customers. This morning, Jeff successfully navigated through the crowd outside, the crowds inside, and no less than five different lines in order to purchase a 52″ TV. Everything went remarkably smoothly. Well, until the very end. [More]
Hammacher Schlemmer Helps Consumerist Reader With Refund
By 11.25.09
This morning, the general manager of Hammacher Schlemmer saw the post about The Unrefundable Headache Wrap and left his contact info in the comments section. I forwarded it on to Tanya, and she’s just emailed me back with good news. [More]
Planet Fitness Publicly Shamed Into Refunding Dead Member's Fees
By 11.25.09
Gregory Rowell has been dead for nearly two years, but no one knew that he’d set up an auto debit with Planet Fitness on a second checking account. The gym continued to debit his account each month until a bank employee notified the victim’s mother, Patricia Rowell. When she provided the death certificate and asked them to refund the money, they not only refused, but said it was her fault and offered her a six month membership instead. That’s when Rowell took her story to the local newspaper. [More]
Meet 'The Imaginary Refund Policy' From Hammacher Schlemmer
By 11.24.09
It turns out Hammacher Schlemmer doesn’t want their goofy products any more than you do. Tanya in Canada has been trying for a month to get a refund on a product she felt didn’t live up to its promise, but the company won’t even acknowledge whether they’ve received it. Update: Hammacher Schlemmer has responded, and issued the refund. [More]
Vonage Reaches $3 Million Settlement With 32 States
By 11.17.09
If you had trouble canceling your Vonage account in recent years and ended up getting charged for services you didn’t want, you might be eligible for a refund under an agreement Vonage just made with the attorneys general of 32 states.
Family Kicked Off Flight For Misbehaving Kids, No Refund
By 11.13.09
An Arizona mom says she was flying to Billings, Montana for her birthday — but never got off the ground because the airline kicked her — and her unruly kids off the flight. They were told they could take another flight — if they paid for it. The airline says it’s their policy not to offer refunds.
Michigan Utility Company Must Refund $39 Million To Overcharged Customers
By 11.5.09
In Michigan, utilities can increase rates without first getting approval, but that means the Michigan Public Service Commission can later reduce them. That’s what happened on Monday, when the Commission ordered Consumers Energy to refund about $39.6 million to customers it overcharged since last May.
Baby Too Boring? Watch The Neighbor's Baby With This Monitor
By 11.3.09
If you buy the Summer Infant Day and Night Video Monitor, you might want to make sure your neighbors haven’t also got one, or else they’ll have a secret window into your newborn’s room.
Creator Of Baby Einstein Vids Admitted In 2005 She Didn't Know What She Was Doing
By 10.29.09
A website that focuses on female entrepreneurs interviewed the creator of the Baby Einstein video line back in 2005. As Boing Boing pointed out yesterday, her explanation of how she developed the videos is pretty funny. Well, Boing Boing calls it “damning,” but it’s funny that everyone—Disney included—took the product line so seriously.
Disney Offers Baby Einstein Refunds After Alleged False Advertising
By 10.25.09
If you’ve purchased Baby Einstein products, your tot is probably somehow—inexplicably—still not a genius. But you may be eligible for a refund of the purchase price, due to overzealous claims made about the products.
Customer Gets Payless To Compensate Him For Text Message Spam
By 10.23.09
Peter was pretty frustrated when Payless Shoesource ignored his two opt-out texts and continued to pester him with SMS spam. His complained via email and got taken off their list, but then he decided to see if he could get back the money those texts cost him.
