There are dozens of car, truck, SUV, and minivan brands to choose from, but one carmaker is bringing up the rear in the latest owner satisfaction survey from our colleagues at Consumer Reports. [More]
rankings
Presenting The Top 10 Jobs — Collect 'Em All
By 10.15.10
In compiling this list of the 100 most satisfying jobs, CNN Money curiously left off my daytime profession of print journalism. [More]
AT&T Comes In Last In Latest Network Quality Survey Among Consumers
By 9.13.10
J.D.Power and Associates released a new survey last week that measured customer complaints among national cellular networks, and although different companies excel in different regions, AT&T is still consistently the laggard when it comes to call connections and overall quality. Of the six regions covered in the survey, AT&T places last in four of them. The only part of the country where it does okay is the North Central Region, where it places third, and where the otherwise highly-ranked Verizon comes in last. [More]
5 Reasons Why Every Single College Ranking Is a Pile of Crap
By 8.20.10
It’s almost back-to-school time, which means now is the season to be inundated once again with the annual lists ranking colleges and universities. But in this guest post from Zac Bissonnette, author of the upcoming Debt-Free U: How I Paid for an Outstanding Education Without Loans, Scholarships, or Mooching off My Parents, he explains why these lists are all a complete crock. [More]
Want A Good, Cheap Chardonnay This Summer? Try 7-Eleven
By 6.14.10
No, seriously. According to taste tests performed by wine experts at Consumer Reports, Yosemite Road chardonnay–which is sold by 7-Eleven for around $5 a bottle–is among the top four “very good” recommendations by the magazine in its July issue. [More]
Airlines' Approval Ratings Rise
By 6.8.10
You love the airlines now! Or at least, you don’t hate them any worse than you did back in 2007, according to a new survey released by J.D. Power & Associates. [More]
Shoppers Love Costco And Dillard's, Say Target And Walmart Are Subpar
By 6.1.10
Consumer Reports asked 30,000 readers to weigh in on the best and worst chain stores in the country, and it looks like people really love Costco and Dillard’s. Both stores received above average ratings in things like merchandise quality and value. On the other end of the spectrum, Target’s women’s fashion, jewelery and watches were rated below-average in quality. [More]
Huff Post Ranks Airlines On Safety Records
By 5.25.10
Even the Huffington Post admits that their Safest U.S. Airlines list is a bit unnecessary, considering the excellent safety records of everyone on the list. Still, it’s fun to rank things, so that’s what they did. U.S. Airways and JetBlue came in near the top, while Delta, United and Continental came in at the bottom. Regardless, you’re likely to remain alive after a flight on any of them. [More]
What's The Best Smoothie?
By 4.27.10
Whatever smoothie I’m drinking at the moment, that’s my answer! Consumer Reports took a nerdier approach, as they often do, and gathered a bunch of people to taste test various store-bought smoothies, then combined those opinions with information from nutritionists. Coming out on top in the dairy category was Lifeway Lowfat Kefir Strawberry, and in the fruit category was Bolthouse Farms Berry Boost Blend. [More]
Chicago Is Worst Place To Get Your Car Repaired, Memphis Is Best
By 2.25.10
The website AutoMD.com sent mystery shoppers to 600 auto repair shops in 50 different market areas to ask how much it would cost to replace the front brakes on a Ford Focus. They found that on average, repair shops in Memphis were among the most affordable shops tested, and they tended to consistently quote their prices to customers. The worst was the Chicago area, where shops quoted anywhere from $425 to $150, and where every shop tested changed its quote depending on what information the mystery shopper presented. [More]
America's Best Airports: Detroit, Denver, Minneapolis/St. Paul
By 2.24.10
J.D. Power and Associates has released rankings of U.S. airports based on a survey of 12,000 travelers last year, and Detroit’s decision to mesmerize travelers with colored light really paid off. You can check out the list here and sort the airports by overall satisfaction or by factors like the quality of check-in or baggage claim. [More]
Zagat Releases First Cellphone Carrier Survey Results
By 1.15.10
Zagat, the popular consumer feedback-based restaurant review guide, now reviews wireless carriers as well, and they’ve released rankings on the four national carriers. The company surveyed 2,319 wireless consumers and then created Zagat-style scores in a variety of categories. Here are some of the highlights. [More]
Which Notebook Brands Are The Best?
By 12.14.09
The website Laptop has launched a new series of posts about notebooks and netbooks. This time, they’re grouping the models by brand and asking readers to weigh in. Up first: HP, which generally has good aesthetics and keyboards as well as multitouch technology, but bad touchpads and heat issues. They also note that customer service is pretty bad for HP products. [More]
The Best States For Health Care
By 10.8.09
A new report has been published that ranks the quality of health care for all 50 states and the District of Columbia. It’s not looking too swell for people who live in the South.
How To File A Complaint Against Your Insurer
By 8.28.09
After our post yesterday ended up crashing the National Association of Insurance Commissioners’ consumer information website, we received an email from them. They said they wanted to explain how the site works to address some reader questions, as well as point out that you too can contribute to the rankings by filing complaints when your insurer does something objectionable.
Which Cellphone Company Has The Worst Call Quality In Your Region?
By 8.28.09
If you want to decide which cellular provider to do business with based on performance, you might be interested in checking out the new “2009 Wireless Call Quality Performance Study” from J.D. Power and Associates. If you don’t have time, just remember that Verizon Wireless offers the most reliable call quality around the country, coming out on top in 4 of the 6 regions.
Find Out How Much Your Insurer Sucks
By 8.27.09
So you suspect your health/auto/home insurer is run by the devil, but you’re not sure whether the alternative you’re considering is any better. Kiplinger Finance has posted a helpful article on how to find the complaint ratio of an insurer via the National Association of Insurance Commissioners’ website. Update: here’s how to file your own complaint.
Behold, The 10 Most Pet-Friendly Cities
By 8.7.09
Rent.com — which fans of the Broadway musical will be devastated to learn is devoted to home-finding and not the play — has named the 10 most pet-friendly cities in a press release.
