Faced with a future where people can watch as much content as they want without a cable subscription, Comcast is getting ready to launch a product during the Rio Olympics it hopes will keep customers from pulling out those scissors and cutting the cord. [More]
Comcast Hopes Fans Of The Olympics Will Like Its Voice-Controlled Remote So Much They Won’t Cut The Cord
Savvy holiday shoppers who didn’t want to fight the crowds on Black Friday may still be battling congested online traffic in order to obtain the plethora of Cyber Monday deals today. That’s especially true if you’re trying to score some goodies from Target, as the retailer’s website crashed this morning. [More]
If you like viewing and ordering prints of your digital photos from the comfort of your own home and then traipsing to the local Costco to pick up your memories, then we’ve got good news: Costco has finally relaunched its online photo services website after taking the site down upon discovering a breach in July. But there’s also a bit of bad news: some customers’ credit card information may have been captured in the year-long hack. [More]
United Offers “Bug Bounty” Of Up To 1 Million Miles For Hackers Who Find Vulnerabilities In Website, Mobile App
While big companies are known to quietly seek out the services of white-hat hackers to test for weaknesses in their networks and websites, it’s not every day that a major airline publicly offers a “bounty” to people who can diagnose vulnerabilities in its systems. [More]
Last June Walmart said it would work to bring awareness to women-led companies by sticking “women-owned” labels on a range of products in its stores. While the retailer initially planned to start the campaign last fall, it finally appears to be getting around to it this month. [More]
Despite facing two previous lawsuits related to overcharging customers at its bricks-and-mortar stores, it doesn’t appear that Safeway understands the concept that you can’t say something is one price and then make a customer pay more – even online. And last week, a California federal judge ruled Safeway must refund customers the amount of money they were overcharged when the company broke its own terms and conditions by marking up prices of items ordered online. [More]
It’s not uncommon for consumers to view items at a store and then purchase them for a lower price online. One of the nation’s largest retailers is apparently tired of losing those customers and may begin price-matching its online competition this holiday season; a trend retail analysts predicted less than a month ago. [More]
Our connected colleagues at Consumer Reports are out with their latest electronics shopping survey, and online stores ranked higher than brick-and-mortar shops in almost every respect. Winners include Amazon.com, Newegg.com, Crutchfield.com and BHPhotoVideo.com.
People are talking more about bullying these days. It can happen at school, in the workplace, or online. How do you combat it? Educator and author Natasha Deen offers these three tips.
A guy shows TODAY how he posts fake glowing reviews for his own resort and restaurant on TripAdvisor, and trash talks the competition. This doesn’t mean that customer review sites like TripAdvisor aren’t worthwhile, though. Just take his own advice and throw out the best reviews and the worst. The ones in the middle are the most likely to be from real people reflecting their real experience.
A company called Solve Media is rolling out a new CAPTCHA interface that requires you type in an ad slogan instead of a nonsense word, reports AdAge. Advertisers are looking for message comprehension,” says the company’s owner, “And you know what they say, ‘If you write something down, you remember it.'” And if you force a customer to repeat your slogan during an unrelated transaction, does he resent you for it?
I know credit card fraud is rampant, but I’m not sure sending full scans of your card through email is the proper way to fix things.
Steve’s TV buying experience with Target has not gone well. If he wants to try this a third time, the store is more than willing to let him, but they say he has to pay full price now and there’s still no guarantee a broken TV won’t show up on his doorstep.
The Department of Transportation has updated its consumer guide to air travel, which provides a quick summary of what to look for when buying a ticket, and what protections you have during travel. It’s also a good starting point when you have an airline-related problem and need more information before deciding what to do next.
The group Consumer Watchdog is pushing hard for Congress to establish a “do not track” list for online consumers, which I’m all for. I’m not sure whether releasing a ridiculously unpleasant cartoon in Times Square is the right strategy, though–especially when you use the very service you’re warning people about.
According to a new ING Direct study, the word that most comes to mind when a hypothetical blind date partner is described as frugal is “smart.” Sadly, “sexy” only came to mind about 3.7% of the time, but at least you’ll have more chances: an eHarmony review commissioned by Ron Lieber at the New York Times “found that both men and women were 25 percent more likely to have a potential mate reach out to them if they identified themselves as a saver rather than a spender.”