Steve’s TV buying experience with Target has not gone well. If he wants to try this a third time, the store is more than willing to let him, but they say he has to pay full price now and there’s still no guarantee a broken TV won’t show up on his doorstep. [More]
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DOT Updates 'Fly Rights' Airline Consumer Guide
By 9.7.10
The Department of Transportation has updated its consumer guide to air travel, which provides a quick summary of what to look for when buying a ticket, and what protections you have during travel. It’s also a good starting point when you have an airline-related problem and need more information before deciding what to do next. [More]
Consumer Group Launches Anti-Google Ad In Times Square, Keeps Google Analytics On Its Own Website
By 9.6.10
The group Consumer Watchdog is pushing hard for Congress to establish a “do not track” list for online consumers, which I’m all for. I’m not sure whether releasing a ridiculously unpleasant cartoon in Times Square is the right strategy, though–especially when you use the very service you’re warning people about. [More]
Being Frugal Makes You More Appealing
By 8.23.10
According to a new ING Direct study, the word that most comes to mind when a hypothetical blind date partner is described as frugal is “smart.” Sadly, “sexy” only came to mind about 3.7% of the time, but at least you’ll have more chances: an eHarmony review commissioned by Ron Lieber at the New York Times “found that both men and women were 25 percent more likely to have a potential mate reach out to them if they identified themselves as a saver rather than a spender.” [More]
Mozy Wants To Explain Wireless Internets To You
By 8.16.10
You might think that a company like Mozy, which sells secure online backup services, would be able to troubleshoot common technical issues that are directly related to its business. After all, surely Heather isn’t the only customer to have problems with her initial backup hanging for several days in a row. But instead of offering useful assistance, Mozy’s tech support person told Heather that the problem was that “wireless internets don’t like lots of files flying through the air.” Wow, that must really cause problems with Mozy’s business model. [More]
Man Convinces JCPenney To Honor Online Price
By 8.16.10
Gerry and his wife tried to buy a pair of sneakers that the JCPenney website had listed on sale. While other products were marked “online only,” this particular pair of sneakers was marked “also in stores,” so the couple assumed that the price would be the same. Naturally, the store’s employees refused to see the logic of this argument. [More]
GameStop Buys Pre-Owned Website Kongregate
By 7.28.10
If you play games on the website Kongregate–its founders say 10 million players stop by every month–then congratulations, you’re about to become GameStop’s new BFF. There’s no word yet on how this will affect the Kongregate community; the site lets people play online games for free, and GameStop says that the its founders will continue to run things for now. If we start seeing offers to pre-order an upcoming online free game, I guess we’ll know the takeover is complete. [More]
Create A Different Password For Every Site And Never Forget A Single One
By 7.9.10
So many logins to keep track of. You can use a handful of strong passwords across all your accounts but if somehow one gets figured out, your entire networked life could be at risk. But by creating an easy-to-remember pass phrase that uses part of the website’s name it its construction, you have a unique strong password for every account you have without ever even writing any of them down. [More]
Google Store View Cameraman Spotted In The Wild
By 7.6.10
Reader Yankees368 was dining at Breeze NY when a Google employee tromped in and started taking pictures of the restaurant’s interior, including the food he was about to eat, for the Google Store View project. [More]
Coming Soon, A Way To Find Out How That Online Ad Knows What You Like
By 6.22.10
Last year the FTC asked online marketers to regulate targeted advertising, so in an attempt to avoid new regulatory policies the major ad industry groups have gotten together to launch a new service. Starting late summer, when a targeted ad from a participating marketer appears on your screen, you’ll be able to click a small icon somewhere on the ad and see your profile on that marketer’s site. You’ll also be able to then opt out of future ads from that ad network, reports Wired. [More]
HP And Yahoo Want To Put Ads On Your Printouts
By 6.21.10
Google’s not the only company that wants to put ads on everything you read. HP’s new web-connected printers will let you send pages or photos directly from websites or phones and schedule recurring printouts from content partners–and the company is pilot testing a program with Yahoo’s advertising network to deliver targeted ads on those scheduled printouts. [More]
ABC Doubling The Commercials On iPad App, Online Streams
By 6.16.10
If you watch ABC’s shows online or with an iPad, your limited commercial interruptions are about to get a little less limited. So far, most of ABC’s streaming shows contain 5 to 6 ads of 30 seconds each, but mocoNews says one of ABC’s executives just confirmed that the network is going to double that ad load, perhaps leading the way for other networks to do the same. [More]
Watch The World Cup Online Live (Sometimes Free!)
By 6.11.10
The World Cup has started and there’s several places you can watch the beautiful game, aka soccer, aka association football, streaming live online and free. There’s restriction depending on your geographical location and internet service provider, but with a little effort and know-how you should be catching all the excitement of the awesomest sport in the world in no time. [Lifehacker] [More]
Congress Considers Federal Anti-Slapp Law To Protect Consumers From Angry Businesses
By 6.2.10
The New York Times has an article about Justin Kurtz, the college student who angered the owner of T&J Towing by creating a Facebook page about the company and who is now fighting a $750k defamation lawsuit. That sort of lawsuit–the kind meant to intimidate an opponent into silence–is called a “strategic lawsuit against public participation,” or Slapp. Now two Representatives are sponsoring a bill that would create a federal anti-Slapp law to protect consumers from vengeful businesses. [More]
Keep PayPal From Using The Default ATM Debit Setting
By 5.25.10
PayPal exists to make money, not to help you. That’s why the unregulated money broker likes to ensure that when you pay with a linked account, you pay via the ATM debit card setting, because it’s cheaper for PayPal. Of course, that “savings” is sometimes deducted from you in the form of a transaction fee by your bank, but PayPal doesn’t care. If you want to change that payment method the next time you use PayPal, be prepared to jump through a lot of hoops. [More]
Senator Asks FTC To Provide Privacy Guidelines For Facebook, Other Social Networks
By 4.26.10
Senator Charles Schumer is upset on your behalf over Facebook’s latest loosening of its privacy policies, and yesterday he called for the FTC to step in and provide some guidance, offering to introduce legislation if the agency feels it needs that extra authority. Specifically, Schumer wants three things: opt-out defaults should be switched to opt-in, sites should always disclose where the information is going, and there should be some general “guidelines for user privacy” that sites follow. [More]
Delete Your Facebook Account Forever
By 4.20.10
Whether you’re trying to get a job and worried about snoopy new bosses, sick of maintaining a virtual profile constantly bombarded with increasingly useless updates and pings from people that you decreasingly actually know, fed up with Facebook’s attitude towards their users, disgusted with your addiction to it, or just want you, your personal details and habits, and photos, out, deleting your Facebook profile can be done in a few easy steps: [More]
Embassy Suites Wants To Sell You Bedding And Alarm Clocks
By 4.19.10
Embassy Suites plans to launch a site next month that will let people buy sheets, comforters, pillows, coffee pots, and alarm clocks just like the ones in their hotel rooms, reports national hotel paper USA Today. A Hilton executive in charge of the Embassy brand says the company doesn’t plan to make much money off of it and that the items will be priced below retail, but I’m not sure that means you’ll find any bargains. [More]
