Saratoga Springs State Park, a longtime destination for people looking for a soak in the naturally-carbonated mineral waters that gave the town its name, has been secretly mixing regular municipal tap water into the baths. For twenty years.
lies
Upseller's Hall of Fame: Dollar Rent-a-Car Lies, Promising Cars That Don't Exist
A couple weeks ago, I reserved a compact with Dollar Rent-a-Car in San Antonio. At the counter, the agent flat-out lied to me about what kind of car I was scheduled to get, in an attempt to upsell me to a higher class of vehicle.
Best Buy: No Warranty? You Are Not A Valued Customer
A sleazy Best Buy salesman tried to scam Phil into buying a warranty. Phil was offered a “free warranty,” which may exist in Narnia, but not Best Buy. When Phil’s purchases were wrung up, he noticed the salesman scanning a warranty coupon with a gift card.
Rebate-Processor Parago Caught In A Lie
Parago rejected Rob’s $18 rebate request because of a missing UPC. Rob had purchased Smith Micro’s Anonymizer Anonymous Surfing from Buy.com. He writes:
I sent everything in as requested, and when they posted my rebate, they claimed that I did not submit the UPC. Luckily, not only did I follow all the directions, but from an article I read on your site, I took photo pictures of my original submission.
We love photos. Especially photos that catch corporations blatantly lying to their customers.
Texas Sues Sprint For Deceptive Billing Practices
The Texas Attorney General today filed suit against Sprint over their false and misleading billing practices.
Wendy’s Lies About Trans Fats
CR tests find trans fats in Wendy’s fries [ConsumerReports.org]
It’s A Matter Of Degree. Of Bullpoopy
He wrote Unilever, inquiring why they can’t, “stick with the products that don’t suck donkey sack?”
The Aleksey Vayner Bullshit Repository of Lies
The cult of personality that is Ukranian ubermensch Aleksey Vayner requires an entire new set of Internet tools to keep tabs on it.
Sure Deodorant Is The Same As Secret
Everyone knows that in armpit odor land, Sure is for boys, Secret is for girls.
T-Mobile Happy Endings!
Last week, David complained about T-Mobile charging him double what he expected. When he phoned the cellphone company, they disputed the basis of his complaint, calling him a liar. We posted the story.
T-Mobile: U R a L1AR! LOL!
David is very unhappy with T-Mobile. Last month he upgraded to a PDA phone in order to receive his emails on-the-go, as so many of us do. Anyway, after some confusion about what features are necessary to accomplish this, David added text messaging to his account via T-Mobile’s website and the emails started flowing on in.
More Lies Verizon Told Us
Coming in a year later than the original post, a Gizmodo reader wrote in to supplement their Lies Verizon DSL Support Has Told Me Today post of May 25th, 2005.
Best Buy Sold ‘Destroyed’ Hard Drive at Flea Market
Maybe the Geek Squad’s pocket protectors are strapped on too tight.
T-Mobile Juggles Lies For Sales
Mat has a sad story. He’s a gentleman variety show performer (pictured) who travels throughout Europe during the summer and wanted a good way to stay in contact with his wife.
United Lies To Another Customer. Also, Continental’s Bitch CSR!
Apparently, lying to customers is an integral part of United’s strategy for dealing with frustrated travelers. A fter Laura complained to us about United delaying her flight, losing her bags and then unblinkingly lying to her, we received this email from Brian,who details another experience in which United lied to a customer about a lost bag.
MEGA UPDATE: Requiring Minimum Credit Card Purchases is a Violation
Erik went ahead and consolidated the merchant policies of Discover, Mastercard and Visa, which leads to a startling conclusion.
UPDATE: Requiring Minimum Credit Card Purchases is a Violation
We’re scratching our heads and going in circles and starting to get dizzy.
Don’t Overpay for a Mattress
How does the IRS sleep at night? Well, they don’t spend too much on mattresses for one thing.