Michael emailed us, and Dell, from a loaner computer while he’s on a trip. His own laptop isn’t working, and thanks to a steady stream of broken promises and incorrect information, now he’s stuck without access to the software and development files he needs for his work.
lies
Bank Of America Board Members Subpoenaed
By 9.18.09
New York Attorney General Andrew Cuomo’s office is gathering information in order to file fraud charges against some BoA executives over what they knew, and what they hid, when they acquired Merrill Lynch & Co. a year ago. Earlier this week, his office subpoenaed 5 board members to find out “what they knew regarding the mounting losses and bonus payments at Merrill before the deal closed on Jan. 1 and what role they played in deciding whether to disclose that information to shareholders,” according to the Associated Press.
Data Recovery Corp Invents Terms To Convince You Your Hard Drive Is Broken
By 9.4.09
Fox 11 News in LA went undercover with an intentionally damaged hard drive to find out whether online complaints about Data Recovery Corp, Inc. were true. Can you guess what the result was?
How To Identify Astroturfers And Front Groups
By 9.1.09
Everyone likes to hate on spammers, but they’re basically the houseflies of the Internet. Far more insidious and damaging are astroturfers and front groups—those corporate-funded, agenda-pushing people who don’t disclose who they’re really working for while they participate in online culture and the media. The Center for Media and Democracy has put together a list of tips to help you identify them from real grassroots movements, while Free Press has created a widget that reveals front groups for five large companies you frequently see on Consumerist.
Beware Fake Gift Card Balance Websites
By 8.20.09
A reader just ran into a gift card scam while trying to unload an Apple gift card via CraigsList. If you’re directed to a website that asks you to put in your gift card information in order to show the balance as “proof” that you’re legit, you’re being conned.
Note To Seniors: Proposed Medicare Reform Does Not Include Plans To Kill You
By 8.5.09
Yesterday, Consumer Reports noted that an anti-health reform politician is trying to convince senior citizens that they’ll be required to take lessons in euthanasia if any reform is passed. Regardless of what side you come down on with health care reform, this is flat out wrong. We care about this lie, which is still bouncing around the media, because it might interfere with the very real and useful tasks of setting up living wills and determining health care proxies—things that matter to both the elderly and the terminally ill.
Studio Turns High School Graduation Into Marketing Stunt, Nobody Cares
By 7.29.09
The Wall Street Journal looks at how an unfortunately named marketing agency called the Intelligence Group tried to promote recent bomb “I Love You, Beth Cooper” with a viral video on YouTube. (Can we just once and for all ban anyone who works in advertising from accessing YouTube?) They paid the valedictorian of a Los Angeles high school $1,800 to “spontaneously” blurt out a secret crush during her speech, and they hired someone to film the speech in a faux-homemade style to post online.
Plastic Surgery Company Agrees To Pay $300,000 For Fake Customer Reviews
By 7.15.09
Over a year ago, we wrote about Lifestyle Lift and its attempts to astroturf a customer review website (while simultaneously suing that website for trademark infringement, naturally). But then they caught the attention of New York Attorney General Andrew Cuomo’s office, and now they’ve agreed to pay $300,000 and will stop publishing fake reviews online.
Game Crazy Cashier Caught Sneaking Gameguard Fees Onto Sale
By 7.13.09
Lu tried to buy “Dead Space” yesterday at a local Game Crazy because it was on sale. The cashier, however, added two fees for $1 and $2 for “Gameguard” insurance without Lu’s permission—then tried to explain it away by saying the price was higher than marked and he’d actually had to give discounts to bring it down to the sale price.
Geek Squad: Sorry We Accidentally Hosed Your Motherboard. Here's A Vastly Inferior Replacement
By 7.4.09
Geek Squad tried to repair a broken fan in Brian’s Sony laptop, but somehow managed to instead break the laptop’s motherboard, processor, and much of the internal cabling. Though Geek Squad replaced all the damaged parts, Brian soon realized that the laptop’s new processor was slower and cheaper than the original model…
Door To Door Alarm Salesmen In Kansas Caught Scamming Homeowners
By 6.24.09
Salesmen for Pinnacle Security have reportedly been going through Wichita neighborhoods and telling customers of CastleRock Security that the company has gone out of business. “These imposters then attempt to remove the CastleRock security equipment and attempt to obtain a blank, voided check so that they can start billing withdrawals from the customers’ checking accounts.”
Peter Pan Saves The Earth By Giving You Less Peanut Butter
By 6.19.09
Pedro discovered that ConAgra Foods focused the Grocery Shrink Ray on Peter Pan peanut butter and came up with an excuse for the downsizing straight out of Never Never Land: It’s good for the environment.
RadioShack Sells Defective Pre As New, Gets Caught
By 6.16.09
Eric bought a Palm Pre from RadioShack this past weekend, but maybe he shouldn’t have. Or maybe RadioShack should make sure that when a phone is returned as defective, it’s not sent back out to the first unsuspecting customer as a brand new device.
Jiffy Lube Tries To Scam Yet Another Customer
By 5.4.09
Seriously, Jiffy Lube? You haven’t received enough bad coverage about ripping off your customers? Fine, here’s another one: Daniel says they tried to add about $170 in extra “needed” repairs and replacements recently when his girlfriend dropped off her car to get the oil changed. Even after she turned them down, they still slapped an extra $6 “Peak Global Life Time 100%” charge on the bill. We don’t know what that means, but those are all good words, and anything that’s 100 percent has got to be quality. Apparently Jiffy Lube doesn’t know what it means either.
Amex Hikes Rate, Drops Balance, Then Tries To Bribe Customer To Pay Off Debt Early
By 4.28.09
Courey Gouker’s recent experience with American Express encapsulates every trick the company has pulled in the past few months to drive away their customers, including dropping the credit limit, hiking the rate, and even offering him a cash bonus to pay off his balance in full. In addition, the company’s CSRs made promises to him that they didn’t keep, and notes on his account have gone missing. About the only thing they haven’t done is email a photo of the CEO flipping him the bird.
Stephen Colbert Supports Payday Lending, So You Probably Should Too
By 4.17.09
Chicago Democrat Luis Gutierrez introduced a bill last month that supposedly reforms out of control payday lending, where interest rates can exceed 300%, but actually gives payday lenders the freedom to charge annual interest rates that can exceed, um, 300%. It doesn’t sound like much of a reform, and in fact Gutierrez has been heavily funded by the payday lending lobby. But luckily for you and me, Stephen Colbert explains why this is all a good thing.
Brookstone Clerk Tries To Sneak Warranty Into Sale
By 4.16.09
Clearly Brookstone doesn’t spend enough time training its employees to be dishonest, because this airport Brookstone clerk did a terrible job at trying to sneak a $4 warranty onto Nadav’s father’s purchase. She even admitted to the act when confronted.
69 Cent Tracks Are Hard To Find On iTunes Music Store
By 4.8.09
MP3newswire.net browsed through not-quite-hits from past decades on the iTunes Music Store to see where these fabled 69 cent music tracks are hiding. He tried the Katydids, Camper Van Beethoven, the Lyres, Rock and Roll Trio, but found nothing below 99 cents. Then he went back to be-bop and blues recordings of the ’40s—nope. Finally, he looked at songs from Ada Jones, a recording artist from 1893 to 1922. Everything was still 99 cents.
