After less than two years with mismatched CEO Federica Marchionne in charge, Lands’ End gave the former high fashion executive the (sensible, waterproof) boot back in September. [More]
land’s end
Lands’ End CEO Steps Down, Won’t Have To Go To Lands’ End Anymore
By 9.26.16
When what your customers want are corduroys, sweaters, and the occasional work-appropriate dress, maybe trying to expand and attract more fashion-conscious customers was never going to work. Less than two years ago, Lands’ End, the retailer of preppy clothing and canvas tote bags that is not L.L. Bean, hired Federica Marchionni, the president of Dolce & Gabbana USA, to be its CEO with the goal of creating a “global lifestyle brand.” [More]
Lands’ End Partners Up With Amazon To Move Some Clothes
By 9.2.16 — Updated: 11.21.16
If you’re a retail business, and you want to sell your merchandise, you should go where the shoppers are, right? Lands’ End, the retailer of preppy clothing and canvas tote bags that is not L.L. Bean, is doing just that. While maintaining its own website and stores, most of which are inside the department stores of former parent company Sears, the company will begin selling some of its merchandise through Amazon’s new fashion section. [More]
Lands’ End, Eddie Bauer Deny PETA Accusations Of Using Down Ripped From Live Geese
By 5.31.16
If you yank the soft down feathers from the body of a goose that’s still alive, here’s the thing: the goose can grow that plumage back, and you can pluck it again. That’s apparently the inhumane practice on some poultry farms in China. A continuing investigation by People for the Ethical Treatment of Animals discovered live-plucking on farms linked to suppliers of well-known U.S. retailers Lands’ End, Eddie Bauer, L.L. Bean, Sears, and Amazon. [More]
Would You Buy A Free Shipping Subscription Only For Lands’ End?
By 5.4.16
Consumers really love Amazon Prime, a subscription service that now includes a variety of other perks, but began as a humble program that got subscribers free 2-day shipping. Now other retailers have started to wonder whether they can get customers to pay up for free shipping programs with additional perks. The latest retailer to try this is Lands’ End, which has introduced their program along with a more expensive and more stylish collection of clothing. [More]
Lands’ End Still Making Its Way After Divorce From Sears
By 7.28.15
The new CEO of Lands’ End, who came to the company from high fashion brand Dolce & Gabbana, wasn’t a customer of the company before she went to work there because she wanted their classic basics for her own wardrobe. No, she shopped there to get her kid’s school uniforms. Now she’s leading the company into its future after the divorce from Sears Holdings. [More]
New Lands’ End CEO Sees Company As A ‘Global Lifestyle Brand’
By 2.2.15
When you think of “Lands’ End,” you probably don’t think “high fashion.” Yet the brand has hired Federica Marchionni, the president of Dolce & Gabbana USA, to be the company’s new CEO. Will Marchionni be able to turn Lands’ End into a global luxury brand and help it find a more profitable identity after breaking off its 13-year relationship with Sears? [More]
Some Lands’ End Customers Unhappy About Receiving “Gift” Of GQ Mag With Racy Cover
By 8.14.14
We’re not quite sure why the people at Lands’ End — a catalog that sometimes makes LL Bean look like Victoria’s Secret — would ever think that its customers would want free copies of GQ magazine. The two brands don’t exactly scream synergy. This was made all the more evident this week when Lands’ End customers opened their mailboxes to find a copy of GQ featuring an oiled-up and undressed Emily Ratajkowski, topless but for a strategically placed lei, on the cover. [More]
Lands’ End Announces Science-Themed Shirts For Girls Because Boys Aren’t The Only Ones Who Like Science
By 7.31.14
Somehow there are still retailers out there who are late to get the message: Yes, some boys like science. But so do some little girls, and the fact that Lands’ End had science-themed shirts featuring “realistic images of planets and our solar system,” while its T-shirts for girls only had unrealistic stars and dogs in tutus was very disappointing to the mother of one girl who happens to be bonkers about all things space. She wrote a letter telling Land’s End so, prompting the retailer to announce that it’s adding new sciencey shirts for girls as well. [More]
Markdown At Lands’ End Means You Pay $20 More
By 6.16.14
Reader Beth was browsing the markdown rack at Lands’ End, in the space that the retailer now leases from Sears, when she noticed something strange. A sweater she wanted was on markdown, but somehow the price was going up. How did that work? [More]
Lands’ End Divorce From Sears Complete, But They’re Still Roommates
By 4.7.14
After twelve years together, Sears and Lands’ End have officially split. They’ve been through a lot together: Sears bought the former sailing gear retailer in 2002, before the formation of the sprawling disaster that is Sears Holdings. For a while at least, absolutely nothing will change for consumers. [More]
Lands’ End Will Officially Be Freed From Sears On April 4
By 3.17.14
After 12 years in the Sears family fold, Lands’ End is heading out on its own in a spinoff set for April 4. From there on out, it’ll be a stand-alone, publicly-traded company, without the shadow of its struggling former parent company looming over all those fleece jackets and sensible sweaters. [More]
Sears Really Will Spin Off Lands’ End, Won’t Make Any Cash From It
By 12.6.13
As part of Sears’ exciting new plan of ditching any businesses that consumers actually like, the company announced today that it will be spinning off Lands’ End. The catalog company, which sells decent-quality clothing for middle-aged people, has been part of Sears since 2001. Instead of selling off the business, Sears plans to spin it off as its own entity, as it did with Sears Outlet and Hometown stores last year. [More]
Land’s End Can’t Redeem Shop Your Way Rewards, Doesn’t Care
By 12.17.12
Shop Your Way Rewards are one of the delightful selling points for continuing to shop at companies that are part of Sears Holdings Corporation, such as Sears, Kmart, and Land’s End. Hayden has accumulated a modest balance of these points, and wanted to spend them at Land’s end. The website won’t let him. He reported this problem to Land’s End, and no one at the company seems to care. At all. [More]
Lands’ End Reminds Females They Are Supposed To Be Bad At Math
By 7.19.12
If you’re a school-age female who is breezing through your math lessons, the folks at the Lands’ End catalog would like to remind you that your lack of a Y chromosome apparently means you should be struggling to keep up in the class. [More]
Amazon.Com Wins Best Customer Service
By 11.7.06
Online megastore Amazon.com won top honors in a national customer service survey released last Thursday. Here’s the top ten list, according to a National Retail Federation/American Express study.
