Derek didn’t expect all that much from KFC. He picked up a chicken pot pie for a lunch treat, and brought it back to work. He found that it had what he calls “an extremely strong chemical smell and taste,” and wasn’t about to eat the pie. He’s not upset about the foul-tasting pot pie: he got on with his life. What he finds disappointing is that he reported it to KFC using the form on their web site, then called them on the phone, and received no response. Why bother having a form at all? Why bother having a customer service number if all the representatives are authorized to do is shrug?
Fast-food restaurant promotions exist to get customers in the door and to keep them coming back. When Steve and his wife showed up at their regular Burger King for a tasty dinner of Whoppers, they brought along a coupon they had printed from Burger King’s website. It turned out that their local franchise couldn’t accept that coupon. Okay. They could deal with that. It was when the cashier talked up a different promotion, then explained that the restaurant was actually out of game pieces for that promotion, that Steve became annoyed enough to write to Burger King corporate.
Americans really, really love Doritos. We also love fast-food tacos. Therefore, it’s only logical that we should love Taco Bell’s nacho cheese-ish Doritos Loco tacos. After a $75 million advertising barrage, the chain has now sold 200 million of these spectacularly popular tacos. That’s, what, one million hungry stoners fed?
The restaurant business, particularly fast food and casual dining, is feeling some heat after putting the kibosh on offering customers sales this summer, and it seems set to bring back discounts and other offers to lure in patrons again. This, at a time when food costs are set to rise. But hey, whatever gets those golden customers coming through the door, right?
I do most of my writing between 2 A.M. and 5 A.M. Even if I wanted to, I couldn’t drive over to the nearest 24-hour McDonald’s and order up an Egg McMuffin or a breakfast burrito right now. Breakfast food in the most wee hours of the morning? Who could imagine such a wondrous thing? McDonald’s, of course. They’re currently testing out very, very early breakfast service at their 24-hour locations in Ohio.
As we’ve mentioned before during this whole Chick fil-A standoff thing, it’s the fast food chain’s employees who have been unfairly drawn into a cultural tug of war. For example, there’s the Tucson, AZ, executive who thought it would be a hilarious idea to post a video of himself berating a Chick fil-A staffer. Not only did he fail to effect any change, he’s the one who is now out of a job.
It’s probably happened to most of you at some point in your eating experience. You go to bite into — or take a sip of — an item you’ve come to really enjoy, only to find there is, say, more salt, or less chocolate, or just some new ingredient. And with that, the relationship is over…
While New York City Mayor Michael Bloomberg is a supporter of same-sex marriage, he says he disagrees with the way some of his fellow mayors have responded to the ongoing Chick fil-A controversy.
Lots of people love the taste of Chick fil-A chicken sandwiches. Not all of them are thrilled with some recent comments made by the company’s president. For those who want the Chick fil-A taste without having to deal with the controversy — or maybe you just don’t live near a Chick fil-A — someone has apparently cracked the code on the recipe.