A man in Tennessee has been banned from ever entering any Regions Bank branch again, because the bank says he was so disruptive and hostile to their employees that they were forced to seek a restraining order. The cause of the dispute was a $29 late fee on an account where the bank had moved up the due date but hadn’t noted it on the online version of the account. [More]
banks
Which Retail Bank Has The Best Online Service?
By 3.29.10
Tom is moving here from New Zealand in a few weeks and he needs to find a bank. He writes, “I’ve checked out the major players, but the number one thing that’s turning me off is their online banking systems are horrible! I use online banking A LOT, so this is important to me. In terms of services I’d want, I need a debit card, and that’s about it. Maybe I’ve been spoiled, but this is what I’m used to.” He sent us a screen grab of his current bank’s online presence, and it’s quite attractive (see bigger screenshot below). [More]
I Don't Want A Savings Account, Fifth Third: Please Stop Calling Me
By 3.25.10
Brad is a customer of Fifth Third Bank. He’s annoyed at the bank’s marketing practices. He tells Consumerist that when he transferred a large amount of money from his account with a credit union, Fifth Third decided that he clearly had too much money, and they wanted to help him open a savings account to remedy that situation. Well, that’s not what they said, but close enough. [More]
Anonymous Protestor Leaves Pile Of Manure In Chase ATM Vestibule
By 3.23.10
Someone who was fed up at Chase made a special deposit on the floor of one of their ATM vestibules in NYC a couple of days ago. Fortunately for the clean-up crew, it looks like it was manure and not actual human poop. [More]
Reader Pays Off $14,330 In 20 Months
By 3.19.10
Stuck in a $14,300 debt hole, reader Trixare4kids was dug herself out using tips she learned about on Consumerist. Let’s learn how she went on a personal finance rampage, learned to live frugally, did it all in 20 months, and how you can do it too! [More]
Credit Unions Ask Customers To Leave
By 3.16.10
Credit unions might be attractive alternatives to big commercial banks, but they’re not crisis-proof. OregonLive says about a fifth of the nation’s credit unions are having financial troubles right now. To get in better financial health, they’re introducing fees for services that have long been free, and even asking members to move their deposits to other institutions. [More]
TD Bank Will Pay Off Your Mortgage
By 3.16.10
Free house! TD Bank is running a new contest: apply for a new mortgage, get a chance to have them pay it off in full for you. [More]
Robbers Break Into Bank, Don't Steal Anything
By 3.16.10
Much like the burglars in New Jersey who cut a huge hole in the roof to steal laptops, a crew of crooks in Brooklyn made their way into the safe-deposit room of a Sovereign Bank. But unlike the Best Buy burglary, these thieves didn’t take anything. [More]
Faux-Hawked Wells Fargo Manager Allegedly Embezzled $900,000+ From Elderly
By 3.15.10
An ex-Wells Fargo bank manager is accused of embezzling more than $900,000 from customers, most of whom were frail and elderly. [More]
Reach Chase Executive Offices For Mortgage Modifications
By 3.15.10
Here is a fun-pack of executive escalation contact info you can use if you’re trying to get Chase to modify your mortgage. With the bureaucracy and indifference staring you down, you’ll need every vector you can get your hands on. [More]
Reporters Buy Up Toxic Assets
By 3.15.10
To dig right into the meat of the story they’ve been tracking for over a year, NPR Planet Money reporters David Kestenbaum, Chana Joffe-Walt plunked $1000 down and bought up a securitized pack of Countrywide mortgages. At one point it was worth $75,000. Will the homeowners pay their mortgages and the reporters make their money back or will too many houses get sold at a loss and the asset implode? Follow along and find out. [More]
Monoprice Not Taking New Orders During Fraud Investigation
By 3.10.10
Popular a/v cable site monoprice is back up but is not taking any new orders while it investigates the potential theft of banking information from its customers. Monoprice took its site offline this weekend after a few customers complained that credit cards they used at the site had fraudulent charges. [More]
BoA Kills Overdraft Fees On Debit Purchases
By 3.10.10
Bank of America announced they will stop charging overdraft fees on debit card purchases. If you don’t have enough money to buy the item, the transaction will be declined. [More]
BBB: You Complain A Lot, Especially Against Cell Phone Companies, Banks
By 3.9.10
People stood up for themselves and went to the Business Bureau 10 percent more often in 2009 than they did in 2008, according to BBB’s figures, which also say complainers focused their ire on cell phone companies and banks. [More]
New Program Wants To Help You Sell Your Home At A Loss
By 3.8.10
While some indicators seem to say that the economy is turning around or at least not getting worse, there are still millions of homes out there that are at risk of foreclosure. And since so many of those outstanding mortgages were based on grossly inflated home prices, the odds of finding a buyer that will pay off the mortgage are slim. However, a new program about to take effect in April will encourage lenders to accept less than they’re owed. [More]
BoA So Messed They're Incapable Of Taking Your Money
By 3.5.10
It’s a real junkyard over there at Bank of America. We have yet another complaint about their online system being so jacked up that it won’t even take your money. That’s the last thing you want to happen when you’re trying to pay your mortgage in these foreclosure-happy times. Jason has already escalated to the executive office, and they still suck. [More]
