You can spend months, and thousands of dollars, putting together a trip abroad, but no matter how much effort you take to avoid travel trouble, unforeseen circumstances can force you to change your plans. Thankfully, most airlines flying to and from the U.S. have a policy that lets passengers cancel tickets within 24 hours of booking. Note that we said “most airlines” — not all. [More]
air canada
Don’t Get Stuck Paying For A Flight You Can’t Take; Know Your Airline’s 24-Hour Cancellation Policy
By 2.4.16
Air Canada Pilots Warned To Stop Sneaking Porn Into The Cockpit, Because Seriously?
By 10.2.14
Perhaps there’s something about the name that makes it a tempting locale to stash porn, but Air Canada pilots have been warned to stop sneaking porn into the cockpit, after several incidents where the airline found explicit content on planes. Because you know, there are other things to concentrate on when you’re flying a ginormous piece of metal through the sky, thousands of feet above the ground. [More]
No Bathroom On The Plane? No Problem, Passenger Pees In Bag
By 5.22.14
No one climbs on a 19-seat turbo prop aircraft traveling between Newfoundland and Labrador and expects a luxury travel experience. Passengers on a flight last month normally would have expected access to a bathroom during the three-hour flight, though. One family who paid $800 per person for their tickets were stunned when a fellow passenger relieved himself into a bag while he sat next to them. Shortly after takeoff. No sense in waiting. [More]
Airline Apologizes For Baggage Handlers Caught Dropping Luggage From Height Of 20 Feet
By 4.21.14
As airlines crack down on passengers’ attempts to shove too-large and overstuffed carry-on bags onto planes, a growing number of travelers are forced to gate-check their luggage, meaning it’s collected at the gate and put straight into the plane’s underbelly. But some baggage handlers don’t feel like carrying luggage down all those steps from the jetway to the ground and are just dropping passengers’ bags from heights of around 20 feet. [More]
If You Get Caught Joining Mile-High Club, Don’t Kick The Officer Who Arrests You
By 4.2.14
We’ve never really considered a crowded plane to be the most conducive setting for amorous adventures, but maybe we’re just being square. We also use the term square, so that might be your answer right there. Regardless, we’re not the ones facing criminal charges after allegedly engaging in a public sex act then assaulting the officer who arrested us. [More]
The Greyhound That Air Canada Lost In The San Francisco Airport Is Dead
By 10.28.13
When the owner of Larry the Italian Greyhound died of cancer, a friend found him a good home with a family in British Columbia, Canada. He just had to get there. She put him on an Air Canada flight with strict instructions not to let him out of his crate…but an Air Canada employee did. He ran away, and no one knew what happened to him for more than two weeks. Larry, it turns out, was hit by a car outside of the airport and rushed to a nearby vet. He was too badly injured, and euthanized at the clinic. [More]
Air Canada Loses Dog, PR Guy Sends Dismissive E-mail To Reporters
By 10.11.13 — Updated: 9.23.14
Everyone in the news business knows that people love stories about animals. Is it the opportunity to gaze at photos of furry faces? A sign of the ultimate decline of American civilization? Probably a little of both. Larry the Italian Greyhound was flying from San Francisco to a new home in Canada when a well-meaning worker let the dog out for a walk. He ran away, and was last seen in a parking lot. [More]
Air Canada Rouge Flight Attendants: Hipsters Of The Skies
By 5.31.13
Air Canada’s new discount carrier, Air Canada Rouge, bills itself as a “new stylishly affordable leisure airline.” Rouge introduced its new uniforms to the flying public this week, and they’re very versatile. Flight attendants can wear them from work to a concert to picking out artisanal marshmallows at the local farmer’s market. They make the flight attendants look like hipsters, is what I’m saying. [More]
Air Canada Pilot To Passengers: Just Gonna Bring The Plane Down Low So We Can Look For A Missing Yacht
By 10.17.12 — Updated: 10.18.12
We’re usde to hearing things in mid-flight from the captain like, “If you look out the windows on the left side of the plane, you’ll see the Grand Canyon!” but passengers on an Air Canada jet headed to Sydney from Vancouver heard quite a unique announcement on a recent flight. The pilot announced over the P.A. that the plane would be descending to a low altitude off the coast of Australia, and could passengers please see if they could spot a damaged yacht? [More]
Needle Found In Sandwich Aboard Air Canada Flight Is Really Putting Us Off Prepackaged Food
By 8.1.12
Two weeks after a couple of Delta Air Lines passengers claimed to have bitten into sandwiches containing sewing needles, with an additional four needles also discovered in that time period, an Air Canada passenger says there was a sewing needle in a prepackaged sandwich aboard a flight from Victoria, Canada to Toronto. Is there a busy sewer out there accidentally dropping his or her tools, or what? [More]
Do You Get More Satisfaction From Cheap Airlines Than Legacy Carriers Because You Expect Less?
By 6.13.12
When it comes to being satisfied with our flying experiences, it turns out we’d rather opt for low-cost carriers like JetBlue, over old legacy airlines like US Airways, according to a new study that rated customer satisfaction. [More]
Parts Of A Broken Air Canada Jet Engine Rain Down Toronto Suburb
By 5.29.12
While it wasn’t so bad as say, an entire engine falling on a house a la Donnie Darko, a Toronto neighborhood was sprinkled with falling parts from an Air Canada Boeing 777 on Monday. Cars were hit but no passengers or people on the ground were harmed by the reportedly hot chunks of blackened metal raining from the sky. [More]
Delayed Air Canada Passengers Pass Time With Free In-Plane Concert
By 5.16.12
Being stuck on a delayed, crowded plane — even for a short period of time — can be an ordeal. But for Air Canada passengers waiting on the tarmac to take off for their flight to Bucharest, they were lucky (or perhaps unlucky, depending on your taste in music) to be traveling with members of the Lemon Bucket Orkestra. [More]
Flight Grounded For 4 Hours After Cat Gets Loose In Cockpit
By 1.25.12
Snakes on a plane, ghosts in the machine, pigs on the wing, dog-fighting… and now cats in the cockpit. Passengers on an Air Canada flight were greatly inconvenienced after curious feline found its way into the pilot’s seat. [More]
Passengers Removed From Orlando-Bound Flight For Watching 9/11 Clips Before Takeoff
By 7.27.10
A father and his son were removed from an Air Canada flight in Toronto last Tuesday after another passenger saw the boy watching footage of the 9/11 World Trade Center attacks on his iPod, reports Canoe News. The airline says the pair were determined not to be a security risk, just people with a really bad sense of tact, and it cleared them for a following flight. [More]
Don't Fall Asleep On A Plane; You Might Wake Up In The Hangar
By 4.6.10
Just about anyone who has taken a long flight has fallen asleep in their seat for at least a few minutes. But most of us wake up when the plane lands. And in only the rarest situation do we wake up in an otherwise empty jet… inside the airplane hangar. But that’s exactly what a passenger on an Air Canada flight says happened to him. [More]
Air Canada Cuts Inflatable Life Vests In Order To Save Fuel
By 8.25.08
Airlines are cutting things like entertainment units, snacks and beverages in order to raise revenue and cut fuel costs, but what about those inflatable life vests? Do we need those? Air Canada’s regional airline “Jazz” doesn’t think so.
Air Canada To Charge Extra For "Specially-Trained" CSRs
By 4.4.08
Air Canada has heard you loud and clear, and they’re going to start making sure they have decent customer service reps on-hand to help you the next time your flight is canceled, delayed, or re-routed. And you’ll have to pay for it: “$25 one-way on short-haul flights and an extra $35 one-way on long-haul routes within North America.”
