Comcast Customers Report Nationwide Phone Outage Image courtesy of Mike Mozart
If you happen to be a Comcast voice subscriber and were planning to make a barrage of calls today, you’re probably have a difficult time going about your business. That’s because Comcast appears to have been hit with a wide-ranging outage of its phone service.
Comcast customers have been reporting outages on social media for most of the afternoon. It appears to mostly be an issue with phone service.
And a look at Down Detector shows that the site has received more than 6,100 complaints about Comcast issues since around 2 p.m. ET, originating from areas such as Chicago, Seattle, Houston, Atlanta, Portland, Denver, Minneapolis, and more. The site also shows that some of the complaints reported include Comcast Internet service.
A rep for Comcast tells Consumerist that they are working on the issue and that it appears to involve business accounts, not residential.
While Comcast’s support account on Twitter hasn’t addressed the outage, it has replied to several subscribers’ Tweets with the exact same message, apologizing for the frustration and noting that there is no timeframe for a fix yet.
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