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Nation’s Largest Privately-Owned Bank Must Return $28M To Credit Card Customers

The nation’s largest privately held bank sold its credit card customers on add-on programs intended to help cover their accounts when they faced unexpected hardships. However, the Consumer Financial Protection Bureau says the bank deceived customers about the reality of these and other programs and has ordered it to provide nearly $28 million in relief to hundreds of thousands of affected cardholders. [More]

WIVB

Police On The Lookout For Guy Who Stole Beer While Dressed As Batman/Captain America

If you’ve seen a guy around town wearing a Batman suit paired with a Captain America mask, you might want to give police in Salamanca, NY, a call. [More]

Ben Roffelsen Photography

Credit Card Numbers Aren’t Worth Much Now, So Hackers Want Your Mobile Banking Info

If you’re worried about the security of mobile banking, you’re not alone. Mobile banking apps use a wide array of complicated passwords, biometric tools (like thumbprint or facial scanning), and two-factor authentication to make sure you’re you before “you” try to mess with your money. But preventing anyone from being able to guess how to log in to your account does no good if your phone’s got malware on it that gives would-be baddies a wide-open back door. [More]

Google Fiber Is Now Signing Up Customers For Service In Salt Lake City

Google Fiber Is Now Signing Up Customers For Service In Salt Lake City

Almost a year and a half after Google announced it would be bringing its new fiber service to Salt Lake City, the company has started the sign-up process for the city’s residents. [More]

United Airlines Updates Login Protections With Pre-Selected Security Question Answers

United Airlines Updates Login Protections With Pre-Selected Security Question Answers

Earlier this year a man was accused of hacking United Airlines in order to steal travel vouchers from some frequents fliers. In an attempt to better protect loyal customers’ vouchers, mileage points, and other information, the carrier recently unveiled a slew of updates to its website, including employing a security question section with pre-selected answers. Wait, what?  [More]

Jeepers Media

Burger King Manager Facing Assault Charge For Allegedly Throwing Sauce At Customer

It can be frustrating for both customers and fast food employees alike when something about an order isn’t right, but that’s no excuse for chucking things at each other. One such tense situation is why a Burger King manager was arrested recently, after allegedly throwing sauce at an unhappy customer. [More]

As Sales Continue To Drop, Sears Borrows $300 Million From Its Own CEO

Scott Miller

As more shoppers go online — or turn to retailers that don’t feel like they’ve just given up — same-store sales at Sears and its corporate kin Kmart have continued to sink, leading the once-great department store chain to borrow $300 million from the hedge fund owned by none other than Sears Holdings CEO Eddie Lampert. [More]

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Under Fire Over EpiPen Price Hike, Mylan Expands Savings Card Program

After receiving intense backlash from consumers, lawmakers, and health advocates over the skyrocketing price of emergency allergy treatment EpiPen — the costs increased as much as 600% in just nine years — pharmaceutical giant Mylan plans to cover some of that cost for certain patients.  [More]

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Report: Apple Working On Video Editing, Sharing App In A Push Towards Social

Instead of just making the hardware that allows folks to use social media, Apple is reportedly working on a video sharing and editing application of its own, and testing out new features for it on its iOS. This way, it can be/ the social tool instead of just the means to an end. [More]

Eric BEAUME

It’s The Little Things That Often Make Travelers Happy With Airlines These Days

In an era of add-on fees, crunched-up knees, and general dissatisfaction with air travel, what does it take for an airline to stand out with customers? Apparently not much. [More]

Facebook

Facebook Now Using Your WhatsApp Data For Advertising

Back in 2014, Facebook acquired messaging service WhatsApp in a headline-grabbing $16 billion deal. WhatsApp, though, had been built around respecting users’ privacy, while Facebook is, well, the exact opposite of that. [More]

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6 Things You Should Know About Heather Bresch, The CEO Behind EpiPen Price Hike

As you may have heard, the cost of a life-saving EpiPen from drug maker Mylan increased as much as 600% in just nine years, causing lawmakers and health advocates to call on the drug company — and its CEO Heather Bresch — to lower the cost and provide answers for its increase in the first place. But that could be difficult given the executive’s personal connections not only to the medication, but one legislator.  [More]

Daniel Oines

Don’t Waste Your Time Sending These Ideas To Ford

We’ve all been there: you’re in your car, driving along, when you’re suddenly struck with an idea for an insanely awesome invention that could totally change the way you and the rest of the world drive. That’s great, and Ford wants you to send it some of those ideas, but others, well, it’s heard’em before. [More]

When Do Identical Products Have Two Different Prices At The Same Store? When They’re Sold At Target, Obviously

When Do Identical Products Have Two Different Prices At The Same Store? When They’re Sold At Target, Obviously

Target’s pricing and labeling incompetence is so legendary that we now use the term “Target Math” to describe a situation where any retailer baffles customers by, for example, advertising a “sale” that is more expensive than the everyday price, or where percentages are irrelevant, or when the economy of buying in bulk is turned on its ear. The latest fuzzy math from Target involves charging two different prices for identical items, including infant ibuprofen and acetaminophen. [More]

TheeErin

Does Southwest’s “Bags Fly Free” Policy Hurt On-Time Performance?

Southwest Airlines uses its “Bags Fly Free” policy of not charging passengers for their first two checked bags to set itself apart from all its competitors who have begun charging these fees in recent years. A recently released study claims this no-fee practice may actually be hurting the airline, though other data raises questions about this conclusion.
[More]

Van Swearingen

Judge Clears Fitbit Of Allegations That It Stole Trade Secrets From Rival Jawbone

The fight between rival fitness tracker companies Fitbit and Jawbone may finally be put to rest, after a judge cleared the former of stealing trade secrets from the latter. [More]

Consumerist

Comcast Still Not Quite Sure If Its $70 Gigabit Offer In Chicago Actually Exists

One city at a time, Comcast is upgrading its cable internet networks to a fast new high-speed standard, called DOCSIS 3.1. In Chicago, the launch of the tech itself seems to be fine… but finding out how much it costs, if you can sign up for it at all, has proven much harder for consumers. [More]

‘Office Space’ Dreams Go Mainstream With Printer-Smashing Opportunities Everywhere

‘Office Space’ Dreams Go Mainstream With Printer-Smashing Opportunities Everywhere

Thanks to a box office flop turned cult favorite, if someone says to you, “I want to go all Office Space on this printer right now,” you know what it means: beating a printer to death with a baseball bat as an outlet for the frustrations of corporate culture. So it’s not surprising that there are now sanctioned events popping up in the mainstream that let people bash office equipment into oblivion. [More]