Josh McGinn

It’s Disturbingly Easy To Reroute Someone Else’s Mail

The U.S. Postal Service has made the process of changing your address when you move super easy and convenient, by just filling out a form online and paying $1. Maybe that’s not so good, though: The process is so easy that an identity thief can redirect your mall to their address by just filling out a form online and paying $1. [More]

Fyre|@WNFIV

People Who Paid Thousands For “Luxury” Music Festival Stuck In The Bahamas After Event Falls Apart

For some, an outdoor music festival means portable toilets, camping, and braving the elements in the name of a good time with good tunes. But for music lovers who shelled out anywhere from $1,500 to $200,000 for a ticket to a “luxury” festival experience in the Bahamas that promised famous faces and fancy food, they were expecting a much more lavish experience than what reality provided. [More]

82,000 Osprey Baby Carriers Recalled After Reports Of Children Falling Through Leg Holes

82,000 Osprey Baby Carriers Recalled After Reports Of Children Falling Through Leg Holes

Strapping on a baby carrier and toting around your child can make things a lot easier for a busy parent or caregiver. But before you hit the hiking trail, you might want to make sure your carrier isn’t one of the Osprey backpacks being recalled following reports of children falling out. [More]

Purdue University Buys For-Profit Kaplan University, But Is It A Good Idea?

Purdue University Buys For-Profit Kaplan University, But Is It A Good Idea?

On the surface, Purdue University and Kaplan University don’t have a lot in common: One is a public university from Indiana and the other is a for-profit chain mostly offering online courses. But now they have one rather large thing in common: ownership. Purdue has purchased Kaplan — for a dollar. [More]

Eric BEAUME

Reality Check: Airlines Won’t Stop Overbooking (And You Won’t Get Rich Being Bumped)

Despite promises from United Airlines and Delta Air Lines to boost compensation for bumped passengers and Southwest Airline’s vow to do away with the practice altogether, you probably aren’t going to score $10,000 the next time you fly — and there’s still a chance your flight will be overbooked in the future. [More]

Thomas Hawk

Consumerist Friday Flickr Finds

Here are six of the best photos that readers added to the Consumerist Flickr Pool in the last week, picked for usability in a Consumerist post or for just plain neatness. [More]

frankieleon

77-Year-Old Insurance Agent Pleads Guilty To Conning Customers Out Of $8.2M

A Pennsylvania insurance agent could spend more than five years in prison after pleading guilty for his part in a scheme that swindled millions of dollars from customers. [More]

Geoff

Coca-Cola: Dead Mouse Was Too Fresh To Be Found In A Coke Can

A South Dakota man claims he purchased — and drank from — a can of Coca-Cola that had a mouse sealed inside, making him ill and causing him to miss work. But the Coke folks say this just isn’t possible, since a mouse sealed in a soft drink can would have been more decomposed. [More]

Audra Bridges

United Airlines Reaches Confidential Settlement With Forcibly Removed Passenger

United Airlines and Dr. David Dao — the paying passenger who was forcibly removed from his seat to make room for an airline employee — have reached a deal that preempts a potentially lengthy legal battle. Though what that settlement entails will likely remain a mystery. [More]

(stellarviewer)

Toyota Recalls 228,000 Trucks Over Concerns About Loss Of Control

Toyota is recalling 228,000 late model Toyota trucks over concerns that a leak may cause drivers to lose control of their vehicles. [More]

Consumerist

Here’s The Timeline For The Likely Death Of Net Neutrality

New FCC Chair Ajit Pai vowed to kill off net neutrality if he could before he ever got the job, and yesterday he made good on his word, introducing a plan to roll back the reclassification of broadband as a vital piece of infrastructure and remove the FCC’s authority to insist on an internet where companies like Comcast, Verizon, Charter, and AT&T don’t have any say in where you go or what you do online. [More]

(scurzuzu)

Feds Sue Four Online Payday Lenders For Collecting On Void Debts

Last year, federal regulators released a report that found online payday lenders — despite their clean, professional websites — could be just as bad, if not worse, than their storefront counterparts. Today, the Consumer Financial Protection Bureau provided yet another example of how these companies can wreak havoc on consumers’ finances by skirting the law.  [More]

Taco Bell YouTube

Taco Bell Will Offer Free Dinner Reservations At Its Test Kitchen

It’s no Wonka Chocolate Factory, but if you’re into trying stunt food before anyone else, Taco Bell will be inviting a limited number of people behind the scenes for a free meal in its test kitchen. [More]

Why Does The Same Size Tide Bottle Say That It Washes 20% More Loads?

Why Does The Same Size Tide Bottle Say That It Washes 20% More Loads?

Reader Kelly found herself in a common consumer dilemma: She was confused about the marketing language on some detergent labels. Why did some bottles of Tide that were the exact same size as others on the shelf proclaim that they will wash “20% more loads”? [More]

New Home Depot Data Leak Exposes Gap In Consumer Privacy Protection

Michael A. Smith

Recently, Consumerist received an anonymous tip pointing to an internet address that hosted digital images of bathtubs, garage doors, kitchen countertops, contractors at work on various projects, and customers picking out and paying for products in a home-center store. The site also hosted 13 Excel spreadsheets of customer records, including the full names, phone numbers, mailing addresses and email addresses of approximately 8,000 people, as well as other information chronicling the apparent installation complaints of each customer. [More]

Sol Es

Google, Facebook Employees Targeted In $100M Phishing Scam

When the Justice Department recently said that two major tech companies had paid out a total of $100 million to a scammer posing as a hardware manufacturer, it chose to not name the businesses that had been conned. But now, both Google and Facebook are confirming that they were the ones victimized by this phishing scheme. [More]