A Comcast TV and internet outage hit Boston and parts across the eastern seaboard yesterday, with a fix still pending this Cyber Monday.
The Twitterverse seems to have collectively deduced that it’s a DNS issue and report success in switching to different servers. Google’s at 126.96.36.199. and 188.8.131.52 have been working for some. Here’s info on how to change your DNS settings for both Windows and Mac.
The last message on @ComcastCares, posted yesterday at 9:30 PM, says, “It appears our engineers are finalizing the correction. I appreciate everyone’s patience during this unexpected outage.”
Tipster Hargosh wrote us, “it really helped that their customer service line was either busy or only responding with a recording about “experiencing a major outage in your area.”
Did your Comcast go out yesterday? Have you had any luck in getting it resolved? Sound off in the comments.