Laser In On Your "Region President" To Get Verizon Wireless Executive Customer Service

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A Verizon Wireless insider tells us that the best way to get white glove customer service treatment is to target the president for your Verizon region. Here’s how:

1. Try to resolve your customer service issue with a call center supervisor or a store manager

2. Fail

3. Go to http://aboutus.vzw.com/leadership/area/index.html

4. Locate your “Area” (Northeast, Midwest, South, or West)

5. Click on the presidents until you find the one in charge of your state/region

6. At the bottom there is a contact form for the administrator to that president.

7. Fill out your complaint form, noting how you attempted to resolve the issue with a call center supervisor or store manager. If you don’t, you will probably get a canned response telling you to call regular customer service.

8. Await your call back!

And if that doesn’t work, you can always try these contact infos.

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