The Chicago Tribune informs us that the quick-service industry publication QSR Magazine ranks fast food restaurants based on the follwoing drive-through attributes: speed of service, order accuracy, menu board appearance, and speaker clarity. Chick-fil-A is apparently unstoppable, stealing the top spot for the sixth time in seven years.

From the Trib:

QSR commissions research of the nation’s top 20 fast-food chains, reviewing thousands of drive-through transactions. Although Chick-fil-A took the overall crown, here are the winners in each category:

—Speed of service: Wendy’s.

—Order accuracy: Chick-fil-A.

—Speaker clarity: Chick-fil-A.

—Menu board appearance: Whataburger.

McDonald’s is apparently slipping — their speed of service is down — dropping them from second overall to seventh.

Do you agree with QSR’s results?

Here are the charts:

Speed of Service
Order Accuracy
Speaker Clarity
Menuboard Appearance

McDonald’s slips in drive-through-service study [Chicago Tribune]
(Photo:frankieleon)

Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.