Telecom’s two biggest bruisers are finally set to duke it out in the ring. And don’t expect this pair of pugilists to just phone it in. [More]
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Sprint CEO "Concerned" By AT&T/T-Mobile Deal
By 3.22.11
After learning that his company could potentially go from a distant third place to a very distant last place overnight by the pending sale of T-Mobile to AT&T, Sprint CEO Dan Hesse is letting the world knows he isn’t exactly thrilled. [More]
Verizon Charged Me For Using A Device I Never Turned On
By 3.22.11
A Verizon store employee giving inaccurate information, and a customer forced to pay extra because of the error? No! Impossible! Yet it happened to Steve, and he’s not sure what to do. [More]
Free Calls To Japan From AT&T, Verizon, Comcast And TWC
By 3.17.11
Several telecommunications providers are giving US customers free long-distance calls and texts to Japan. AT&T, Verizon, Comcast and TWC are all waiving charges. AT&T is giving 60 minutes of free talk time between the US and Japan until the end of the month. Verizon is offering $0.00/minute rates between the two countries until April 15. Comcast is giving away free calls to voice customers through April 11. Time Warner Cable is giving digital phone customers free calls to Japan through April 15. A helping hand for those looking to connect with a friend, colleague or loved one over in Japan. [More]
Verizon Gives Out Refunds For Deceptive Premium Text Messages
By 3.10.11
Verizon has set up a site to give out refunds to customers who signed up for premium text messages with an advertiser who “did not meet Verizon Wireless’ standards for the disclosure of pricing and subscription information.” Here is a list of the 120 affected short codes. If you were a Verizon customer who signed up for one of them, you can file a claim here. [More]
AT&T Rolls Back Free Rollover Minutes For Some
By 3.3.11
Looks like AT&T is rescinding the 1000 free rollover minute offer for some of the people people who tried to jump on it. [More]
Verizon Looking To Introduce Tiered iPhone Pricing Plans In Mid-Summer
By 3.1.11
When Verizon released its version of the iPhone last month, it said the unlimited data plan required to use the phone would eventually give way to tiered pricing though the company refused to put a timeline on it. Now, Verizon is being slightly more specific about its plans. [More]
Who Sucks The Most, AT&T Or Verizon? Vote With Your Gum
By 2.28.11
Instead of spitting their gum on the sidewalk like usual, people are using it to vote whether AT&T or Verizon sucks more. “Gum Election” is a project where people download a free poster off this site, post it out on the street, and people stick their gum on the entity that “sucks the most.” Early results based off a poster hung up on Lafayette Street in New York favor AT&T. [More]
Consumer Reports Can't Recommend Verizon iPhone
By 2.25.11
Our cousins-in-arms at Consumer Reports have finished their tests on the Verizon iPhone and found that, just like the AT&T version of the iPhone 4, it offers great multimedia functionality, a sharp screen and one heck of an MP3 player. Unfortunately, when used without a case, it also shares its predecessor’s problem of dropping calls and weak signals. [More]
AT&T Bribes Users With 1000 Free Rollover Minutes
By 2.14.11
The latest salvo in the AT&T and Verizon Cola Wars was for Big Blue to bribe all its users into staying with a surprise gift of 1000 bonus rollover minutes. Some users thought the text message announcing the free minutes was some kind of spam or scam – and who could blame them? – but it was definitely sent out by AT&T, as confirmed to Consumerist by AT&T PR. They said, “It’s real – we’ve done this before…it’s a way of thanking our customers.” If you didn’t get the text, some users, even those who weren’t targeted by the initial blast, have reported the free minutes showing up on their account after texting “yes” to 11113020. [More]
AT&T Launches Unlimited Calling to Any Mobile
By 2.10.11
AT&T will let you make unlimited calls to any mobile phone on any network for free, as long as you are already have unlimited messaging ($20 for individuals, $30 for FamilyTalk plans) and are in a qualifying voice plan. After enrolling in Mobile to Any Mobile Calling, dialing another cellphone won’t use up your minutes. Coming on the same day that the Verizon iPhone goes on sale, it looks like AT&T is making a play to try to keep budget-conscious customers from exiting. More info at att.com/anymobile. [More]
No One Knows Where My Verizon iPhone Could Possibly Be
By 2.9.11
Where is Sandy’s Verizon iPhone? It was supposed to be on her doorstep yesterday, but…it’s not. The box that it was supposed to be in contains only iPhone accessories. Verizon must conduct a three-day investigation into whether they shipped her an iPhone or not, leaving her without the precious phone that she pre-ordered after ten years with Verizon. [More]
Verizon Drops Snark Bomb On AT&T In New iPhone Ad
By 2.4.11
Verizon gets all catty against AT&T in this new ad. First it shows the iPhone spinning and light passing over it while a a dramatic orchestra pumps and a throaty announcer intones, “It’s beautiful. It’s intelligent. It’s genius. But does your network, work?” Then the phone rings. It’s Verizon guy! He says, “Yes, I can hear you now,” and wiggles his eyebrows. Oh snap! Let the coke wars begin! In other news, the “can you hear me now” guy is has put on a few pounds. In other other news, Verizon has declared they’re all sold out of iPhone 4 pre-orders. [More]
Ahead Of iPhone, Verizon Says It May Start Throttling Top 5% Of Data Users
By 2.3.11
The same day Verizon Wireless started taking pre-orders for iPhone, they posted a new notice on their site saying they reserve the right to throttle the top 5% of data users, WSJ reports. Here’s what it said: [More]
Verizon Unveils Pricing Plans For iPhone
By 2.2.11
As Verizon prepares to start taking iPhone pre-orders from existing customers, the company has finally unveiled its full slate of pricing plans for the coveted smartphone. [More]
Sprint Also Making Upgrade Program Suck More
By 2.2.11
Not wanting to be left out of the party, Sprint became the latest carrier to announce it’s going to make it more expensive for customers to upgrade. [More]
Is Verizon's Unlimited iPhone Data Plan Worth It?
By 1.25.11
Earlier today, Verizon announced that — at least for now — they’ll be offering unlimited data plans to its iPhone users for $30/month. But the question is: Do you need it? [More]
Man Develops Cobwebs Waiting For Verizon FiOS To Lookup His Address
By 1.25.11
It should not take numerous minutes for Verizon to look up John’s address just to see if he might be eligible for FiOS. All told it took them 27 minutes just to locate his address and say, nope, you can’t get FiOS. So he served them by talking trash about their database. Oh snap! [More]
