Tragic details are revealed in NHTSA memo about the Lexus that crashed at almost 100 MPH after the gas pedal became stuck on the floormat, leading to the immolation and death of the four family-members inside, and Toyota’s 3.8 million vehicle recall.
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United Loses $12,418.28 Of Famous Rock Climber Steph Davis's Gear
By 10.30.09
Pro rock climber and base jumper Steph Davis is always superstitious about her last “flight.” On any trip, the last jump off the cliff in her wing suit, she’s sure something will go wrong. Recently, her fears came true, but not while hurtling herself off the Eiger. It was her flight on United, who lost $12,418.28 of her gear, including parachute.
Copycat Company Sues Original Artist To Void Copyright Claims
By 10.28.09
It’s a natural impulse to want to support the little guy, the David who faces down a powerful Goliath. That’s why it’s easy to get behind this guy’s claims that a copycat business is suing him to force him to abandon his own copyrights. Wtf!, you might say when you read something like that. Is that even possible? It is, and the story is more nuanced when you look at both sides, which makes it a good example of why it’s sometimes hard to be a “good consumer” when deciding where to spend your money.
Jobs With The Highest Stress For The Lowest Pay
By 10.28.09
Are you feeling underworked and overpaid? You very well may be, compared to people in the top 15 most stressful, lowest-paying careers, according to Payscale.com. CNN Money rounded these jobs up, and explained why they made the list.
Top 10 Crappiest CEOs (According To Their Employees)
By 10.27.09
Glassdoor released its report of the 50 lowest-rated CEOs as determined by employee reviews on its site. I scractched out all the companies you don’t care about and ended up with this list of the 10 Crappiest CEOs (of consumer-facing compaines) (according to their employees)…
Wachovia's "Way2Save" Account Triggers Over $5,000 In Penalty Fees
By 10.27.09
Wachovia has a new financial product called Way2Save that automatically moves $1 from your checking account into a high interest personal savings account every time you make an electronic bill payment. Susan tried to maximize her contributions by making a lot of little bill payments, but Wachovia cut off access to her funds without notice and triggered an avalanche of penalty fees. Now she owes over $5,000 to her credit card companies, far more than she would likely have ever earned through Wachovia’s complicated savings program, and of course Wachovia is denying any responsibility.
Bank Of America Uses Temporary Hold To Trigger Overdraft Fee?
By 10.26.09
Bank of America got so fee crazy last week that it applied a $10 overdraft fee to Christopher’s account even though it wasn’t overdrafted. I went back and forth with Christopher to try to figure out what BoA could have done to trigger this, but as you can see from the screen cap below, he only had two debits on the day of the event.
Al Franken: How Many Medical Bankruptcies Are There In Switzerland?
By 10.26.09
We stray into politics often at our peril but I had to share this clip of Sen. Franken kneecapping a senior fellow at the Hudson Institute conservative think tank. In what was supposed to be a hearing on the Medical Bankruptcy Fairness Act, Diana Furchtgott-Roth instead used her testimony to pillory against health care reform proposals not even being discussed. After Sen. Whitehouse asks her if she even read the bill at hand, Sen. Franken goes: “You said the way we’re going will increase bankruptcies…How many bankruptcies because of medical crises were there last year in Switzerland?”
Vaginal Mints Are A Very, Very Bad Idea
By 10.24.09
Jen Philips over at Mother Jones received a sample of an exciting new candy from a PR rep. Called Linger, it bills itself as “the intimate mint.” Or “feminine flavoring system.” Because you’re supposed to put it in your vagina.
Chase Sets Early Payment Trap, Customer Falls Into It
By 10.23.09
Daniel’s Providian/WaMu credit card was recently absorbed into Chase’s swollen belly, and they welcomed him to their family by catching him in a technicality that cost him $39. Here’s a good example of why you need to pay attention to statement cycles, even if your bank won’t tell you to.
Here's What The New FCC Net Neutrality Rules Mean
By 10.23.09
Yesterday the FCC announced new, expanded rules enforcing net neutrality, and they’ve set aside the next 60 days for public debate. Get ready to hear all sorts of creative end-of-the-world-as-we-know-it arguments from opponents like AT&T. We’ve checked out the official document (pdf) and below we summarize the changes that are open to public discussion for the next two months.
What You Know About Car Care Is Probably Wrong
By 10.22.09
Most Americans drive cars, but haven’t the faintest idea how they work. Often we have car care axioms inherited from our parents or driving teachers that apply to cars from a generation or two ago. What are some commonly believed car care myths that simply aren’t true?
Brewery Owner Stares Down, Whups Monster In His Closet
By 10.22.09
Score a victory for the little guy. Matt Nadeau, the owner of the Rock Art Vermont brewery, which was slapped with a lawsuit by the sue-happy makers of the Monster energy drink for brewing a beer called “Vermonster,” has gotten the bullies to step off.
Consumerist At The White House, Part III: Regulating Credit Bureaus
By 10.21.09
Here’s a question a lot of you asked: How will the proposed Consumer Financial Protection Agency deal with credit-report agencies like Equifax and TransUnion. Jump in for the answer from Diana Farrell, Deputy Director of the National Economic Council.
First Consumerist Meetup 11/4!
By 10.21.09
I just got done setting up our equipment rental to show the Internets Celebrities movies from Rooftop Films, which means that our first Consumerist meetup must be very close indeed…
5 Legal Ways To Get Windows 7 For Under $120
By 10.21.09
Windows 7, Microsoft’s big bucket of bugfixes, hits stores tomorrow. If you had enough foresight to take advantage of Microsoft’s public beta and pre-order discounts earlier this year, you may already have a cheap version of the new OS. If not, here are a few ways to pick up Windows 7 now, without having to hand over $120, the lowest official price for an upgrade.
Epic: Kindle 2 Fails Man's Drop Test, Forces Amazon To Pay Him $400
By 10.20.09
Paul bought a Kindle 2 from Amazon. He dropped it one day, and it sort of broke but not entirely, and Amazon wanted $200 to replace it. Instead, he got them to send him a $400 check, while still keeping the device. How? [More]
What Are Some Cheap Halloween Costume Ideas?
By 10.19.09
The personal finance blog Moolanomy posted a list of 25 cheap Halloween costumes, including ones that make no sense (see “Soup and crackers”) and ones that sound borderline dirty (see “Facebook wall”). The list made us realize that our readers probably have a lot of equally cheap, and equally-or-more creative, costume ideas of their own.
