Mike rushed his girlfriend to the airport to catch a flight to see her dying mother, only to watch her miss the flight because United Airline’s ticketing agent refused to help because “it was time for her to go on her break.” Passengers waiting in line were more than willing to let Mike’s girlfriend skip to the front of the line, but her sad situation apparently wasn’t enough to earn the agent’s sympathies. When his girlfriend finally reached the gate in time to watch her flight depart, the gate agent defended his colleague’s lack of sympathy, saying “management really makes us work some unreasonable schedules.”
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Following Garmin's Replacement Instructions Could Cost You $99
By 4.12.09
Garmin wants to bill reader Hal $99 for a new SD card after failing to tell him to remove his old card before returning his dead-on-arrival StreetPilot C510. The SD card holds the unit’s maps, and without one, the GPS unit is useless.
Enterprise Rent-A-Car Is Unsurprisingly Useless And Full Of Lies
By 4.11.09
Enterprise Rent-A-Car failed reader Jimmy in every possible way, which is quite the accomplishment since he only wanted a full size car to drive around his visiting friends. GEICO, Jimmy’s insurance company, set him up with Enterprise after he lost a head-on collision with a deer. Enterprise managed to muck up nearly every step of the rental process, promising to deliver cars they didn’t have, delivering the wrong class of car, and upselling unnecessary insurance that they wrongly said GEICO would cover. Jimmy’s never going to use Enterprise again, and inside, you’ll see why…
Best Buy Sells 9-Year-Old Discontinued Hard Drive As Brand New Western Digital, Refuses Refund
By 4.11.09
Jon spent $250 on a Western Digital VelociRaptor but what he received from Best Buy was a Quantum Fireball, a discontinued hard drive that hasn’t been sold for nine years. Best Buy, of course, took no responsibility for the odd swap, and said that Western Digital must have accidentally sold a competitor’s discontinued drive. Western Digital, of course, said that a Best Buy employee stole Jon’s hard drive. We’ve seen this happen before with Best Buy, and Jon has made it clear that he knows how to bite back…
Time Warner Cable Caps Metered Broadband Overage Fees At $75
By 4.10.09
Time Warner Cable, sensitive to the public outcry about metered broadband, has tweaked its policy — capping overage fines at $75. Does this make it all better?
HP Will Fix Your O And P Keys For $298…Oh Hell Just Buy A New Laptop
By 4.10.09
Randy tried to get new O and P keys for his HP laptop. The outsourced, English-is-not-his-first-language, customer service rep won’t sell or send him the keys and instead insists that Randy sit in for a $298 repair. Blithely indifferent to Randy’s increasing incredulity and rage, the customer service rep suggests that for that amount of money, Randy should just buy a new laptop for $400. That’s right, a new laptop because two of the keys are bad. The ridiculous chat transcript, inside…
Florida Attorney General Sues Maker Of Caylee Anthony Doll
By 4.10.09
The Florida Attorney General has filed a lawsuit against Showbiz Promotions, LLC, maker of the Caylee Anthony doll and the Michael Vick dog chew toy, claiming that the company promised to donate the profits to charity — but did not follow through.
Yelp Will Allow Business Owners To Respond To Negative Comments
By 4.10.09
Angry small business owners get your keyboards ready — Yelp is going to let you respond to negative comments! This is going to be …. awkward! Oh well, we love a good fight.
Vince Tries To Sell ShamWow And SlapChop In Spanish
By 4.10.09
Vince takes the ShamWow to a whole new level, as he tries to sell his famous macroshammy in Spanish. Yes, Spanish, a language he is not fluent in, a fact that becomes abundantly clear in this video. You’ll note there are far fewer shots of his face than in the original. However, he still has that exact same sideways grimace and contorted eyebrows thing going on. Must be something he perfected after long hours staring into a seedy hotel room mirror. UPDATE: And here’s Vince trying to sell the SlapChop in Spanish!
3 ATM Skimmers Found In One Week At Chase/WaMus – What?!
By 4.9.09
Three different ATM skimmers were found this week and reported on blogs, raising the question of what the heck is going on considering these are supposed to be a rarity. First, our reader Dan found a skimmer on a WaMu/Chase ATM in LA. Gizmodo picked up the story and subsequently their reader Sean Seibel found a skimmer on a Chase ATM in Manhattan’s East Village. Then this kid Nick McGlynn found a setup similar to the one Sean did, also on a Chase ATM. Now, when our reader Dan took the credit-card snagging device skimmer to the police he said they, “got a big kick out of the skimmer, saying they’d never seen one in person.” Hmm… Let’s look at a bunch of sexy ATM skimming photos and figure out what’s up with all these skimmers cropping up…
Monster Cable Awakens From Slumber, Sues Another Company
By 4.9.09
Well, that didn’t last long. Back in January, we were hopeful that Monster Cable had seen the error of its stupid ways and stopped suing everyone but the dictionary for using the word “monster” in their title. They were just hibernating, it seems, and now they’re back and bullying another company—this time a family-owned transmission manufacturer in Florida named Monster Transmission.
Worst Company In America: AIG VS Peanut Corporation Of America
By 4.9.09
Poisoning the economy or poisoning your customers? Decisions, decisions!
Hit With A Credit Card Rate Hike? Try Freezing The Account
By 4.9.09
Rosemary writes that Bank of America just increased the interest rates on her two credit cards by 12% and 15% because the balances were too high, after slashing the credit limits on both cards a month before. She’s frustrated, of course, but like everyone else who’s been hit with these increasing fees, she’s sort of stuck with their decision. But Mary Schwager at Examiner.com suggests you try placing your account on hold for six months or so, at which point your creditor may be less terrified of the economy and willing to work with you.
Worst Company In America: Round 2 Bracket
By 4.9.09
Round 2 begins today! Here’s the updated bracket. How did you do?
Kosher Coke Continues Its Popularity Among Sugar Lovers
By 4.9.09
Now that Pepsi has gotten the message that some people just prefer sugar-sweetened-soda, we’re wondering why Coke doesn’t offer it’s Kosher for Passover version all year round. It’s certainly popular with Coca-Cola aficionados of all religious persuasions.
Disney Credit Union Sends Debit Card That Is Already Expired
By 4.9.09
Poor Ruben just wants his Disney Credit Union card to work, but there appears to be no hope — unless he can stand to listen to an hour of the Main Street Electrical Parade Theme while on hold. If you’re not familiar with this particular composition, let us assure you that it is the kind of music used in interrogations to extract confessions.
New York Representative Goes After Time Warner's Metered Broadband
By 4.9.09
Rochester, NY is one of the expanded test areas for TWC’s new metered broadband program, (along with Austin & San Antonio, TX, and Greensboro, NC.) The people of Rochester are especially upset about the change, including their representative, Eric Massa, who had strong words for Time Warner.
