A few months ago, we reminded you that your credit card company is building a psychological profile of you. But what about a short, convenient list of things that get credit card companies‘ notice? Marketplace has you covered.
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United Breaks Guitars
When United Airlines broke Dave Carroll’s $3500 Taylor guitar in the the spring of 2008, he contacted them to ask for compensation. After all, he and other passengers watched from the plane as United baggage handlers actually threw his guitar around on the tarmac. United said they wouldn’t pay for the damages, so Carroll wrote this catchy song about how much United sucks. We think it should go in United’s next ad campaign.
Bank Of America Bans Customer For Life
Jesse tried to scam Bank of America. No, wait. He tried to open two accounts at once! No, that’s not right either. He did something wrong, that’s obvious. Isn’t it? Hello? Please tell us what Jesse did wrong, Bank of America. Your lifetime banning confuses us.
Best Buy Shrinks Reward Zone Program
Reader IfThenElvis forwarded us the following email he received alerting him to changes in the Reward Zone program from Best Buy. He adds, “I can’t tell if this is good new or not. I suspect not.” It’s not the end of the world or anything, but it definitely marks a slight constriction in the program.
Get The Best Seat When Flying Coach
Snagging the best plane seat doesn’t always require an upgrade, thanks to a few handy tips from Condé Nast Traveler. Inside, how to avoid the dreaded middle seat and keep yourself entertained on the flight…
Everyone Knows How To Handle A Stolen Checkbook Except For Verizon
Yesterday I was musing that Time Warner Cable was passing the cost of customer care off to other businesses, by requiring customers to take half-days or full days off of work just to wait for a cable repairman. Today I think I stumbled upon another hidden economic impact of bad customer service: it’s responsible for generating a lot of the “free” content online. The next time you’re reading an IMDB entry about “Damages” or “Big Love” for example, you can thank Verizon’s collection of angry, confused, and possibly insane employees, and all the idle time they create for a customer who has to deal with them.
Top 10 Ironic Ads From History
Remember when you could buy barbiturates for the baby? Cover your house with asbestos? Or get heroin from the doctor? Okay, probably not, but thanks to the immortal beauty of advertising, you can take a trip back in time. Here’s our pick of some of the most ironic ads in American history.
FDA May Take Vicodin And Percocet Off The Market
Bad news for Dr. Greg House and other, non-fictional chronic pain patients. The FDA advisory panel that met yesterday about the effects of excessive doses of acetaminophen made another recommendation to the FDA—to take popular painkillers Vicodin and Percocet (and their generic versions) off the market because of the effect both drugs can have on the liver when taken for extended periods. The FDA will most likely follow this recommendation.
Sears: Lose Your Job, Keep Your Purchase, Forget The Debt
Acknowledging that skittish consumers are still unwilling to buy big-ticket items, Sears tomorrow plans to unveil a bold new guarantee: if you lose your job after charging a purchase worth $399 or more to your Sears card, the retailer will credit 1/12th of the purchase price to your account for each month you are unemployed. If you stay jobless for one year, the debt is entirely forgiven, and the appliance is yours to keep.
Madoff Eligible To Scam Again In Only 150 Years
A federal judge has sentenced Bernard L. Madoff to 150 years in prison, after which time we assume he’ll drink the blood of the living, hang out a shingle, and start soliciting “investments.”
This Just In: Pet Stores Are Ripoffs
If there’s something dogs really, really don’t give a feces about, it’s brands. And cleanliness, and newness, and price. Same goes for cats. But keeping your pets happy and healthy is way cheaper than pet stores want you to think. To prove it, and help out, we’ve made this handy chart:
Billy Mays Dead At 50
You have to wonder if before going to sleep last night, pitchman Billy Mays thought of Michael Jackson, Farrah Fawcett, and Ed McMahon, and said to himself one last time, “but wait, there’s more!”
Four Financial Tools All New Parents Need
The baby’s on the way! You’ve got a crib, toys, and a rapidly approaching delivery date. So what else you do need? Kiplinger shares the four must-have financial tools that no new parent should go without…
Be Your Own Financial Regulator
Any sort of federal agency to protect consumers from abuse from the financial industry is months, or possibly years, away, notes Linda Stern of Reuters. That’s why you shouldn’t depend on such an agency to protect you in the meantime. In fact, you can take her advice and use it no matter what happens at the federal level.
Trade Your Clunker For These Sweet Fuel-Sipping Rides
The Car Allowance Rebate System (CARS), popularly known as the “cash for clunkers” program, starts next month. Need help picking a suitably fuel-efficient car?