Claiming it had better things to do, the Department of Transportation issued only $1.2 million in airline fines last year, even as consumer complaints over fees and delays continued to rise. Five years ago, the agency issued over $8 million in fines, but now, they say they’re too busy working on “consumer rulemaking” and “consumer forums” to ensure that airlines honor consumer protection laws.
regulations
FDA Is Not Impressed By Diet Coke Plus
By 1.6.09
Last month, the FDA sent Coca-Cola a letter warning that their Diet Coke Plus (“it’s what plants crave”) violates FDA standards for products fortified with vitamins.
New Toy Safety Rule Has Collateral Damage: Handmade Toy Manufacturers
By 12.24.08
Thanks to big companies like Mattel, this may be the last Christmas season for a lot of handmade or custom toys from small businesses.
New Credit Card Rules Will Force Banks To Reduce Credit Lines, Close Accounts, Supposedly
By 12.19.08
Here’s another reason to wean yourself off of credit cards, and build up a robust emergency fund, in 2009: the credit card party is about to really dry up, says one analyst.
Pro-Consumer Regulation Needs Real Teeth So You Can Sue The Jerks
By 11.3.08
If the recent economic meltdown has a bright spot, it is the possibility that smart regulation may return. There will always be those who will cheat if they can, putting both consumers and the market at risk. It cannot function properly without regulation to prevent cheating and ensure consumers are getting a fair deal. But without a private right of action and attorney fees, consumer protection regulations are nearly worthless. A “private right of action” means…
Use Your Bank Accounts Every Three Years Or They Will Go To The State
By 8.24.08
Each year banks give states $4.7 billion belonging to people who failed to “initiate a transaction or communicate with the financial institution” in the past three years. The money isn’t lost forever, but getting it back can be a bureaucratic hassle full of forms and headaches.
Airlines Have Bumped 343,000 Passengers This Year
By 8.23.08
Over a quarter-million passengers were bumped from flights in the past eight months, a number that is set to grow as airlines try to boost anemic profits by slashing fleets. The Department of Transportation requires airlines to compensate bumped passengers with cash or vouchers, but savvy passengers can leverage their situation to negotiate heftier payments…
FDA Declares Bisphenol A Safe
By 8.15.08
Bisphenol A, or BPA, is the chemical used in various plastic bottles and can linings that Canada recently banned, consumers in Arkansas, California, and Ohio have filed lawsuits over, and Playtex and Nalgene have stopped using. The fear is that it’s toxic—studies on animals in Canada have shown that it’s damaging, and some tests in the U.S. suggest it’s harmful to humans as well. Critics of the anti-BPA movement point out that the human studies rely on super high dosages that never occur in real life, and that making safety decisions based on the general public’s fears isn’t exactly scientific.
FCC Commissioner: Regulating Poor Comcast Compels Us To Regulate All Speech On The Internet. Huh?
By 8.15.08
FCC Commissioner Robert McDowell (R-Obviously) recently warned conservative bloggers that the Commission’s decision to repudiate Comcast for crippling Bit Torrent could lead the government to start “dictating content policy” by requiring blogs to give equal time to opposing views. Ha! Of course, this can be avoided if we vote for the *ahem* “right” candidate in November.
Delta: Sorry Your Lung Collapsed, But You Should Have Used Your Voucher Sooner
By 7.13.08
Trevor’s lung collapsed last year, flummoxing his plans to travel with Delta from New York to Toronto. Delta issued a voucher and promised Trevor that it could be redeemed anytime within one year. What they didn’t tell him, at any point, was that they started counting not from the date of his planned travel, or from the date he requested the refund, but from the date they issued the original ticket.
Would You Like To "Opt-In" To Your Bank's Overdraft Fees? Tell The Federal Reserve!
By 6.26.08
The Federal Reserve has proposed some new regulations that would, among other things, require banks to let you opt-out of the “overdraft protection” services that often result in consumers being charged large fees for buying one too many (or 6 too many) packs of gum with their debit cards. The Center for Responsible Lending thinks the programs should be “opt-in”. Either way, without the overdraft program, your debit or atm transaction would be denied for non-sufficient funds and you would not be charged a overdraft fee.
Senate Committee Votes To Rollback FCC's Media Consolidation Plan
By 4.26.08
Poor Kevin Martin. The Senate is well on its way towards killing his proposal to let newspapers get all freaky and consolidate with television and radio stations. Martin shouldn’t be too surprised: this is exactly what happened the last time a FCC Chairman tried to ram media consolidation down our throats.
Pilots Complain That Cash-Strapped Airlines Are Skimping On Fuel
By 4.19.08
What’s the surest way to save money on rising fuel prices? Don’t use it! MSNBC has gathered pilot complaints from a database NASA maintains for the FAA, and they show that airlines are challenging pilots’ refueling decisions, urging them to carry only the minimum fuel required by FAA regulations in…
FDIC Call Center: Former Employee Says It's A Great Place For Bank & Credit Union Info
By 3.13.08
A former FDIC employee writes that the FDIC’s call center (877-275-3342) is “a tremendously helpful place to get basic referral information if you’re having trouble with your bank, lender, or finance company.” They can’t help you with complaints, but they can route you to the correct agency, provide credit union contact info, and give you the names and numbers of state agencies where your bank is located.
Here Is What This Pillow Is Made Of
By 1.14.08
Unable to stand the mystery any longer, Matt caved and cut open his pillow that sports a tag saying it contains 100% of “TEXTILE FABRICS OF AN UNKOWN KIND.” Now we know what’s inside these pillows: a heterogeneous mixture of shredded clothing and fabric factory leftovers. Mmm, downy soft sweet dreams. Don’t worry, this isn’t some scam, “Textile fibers of unknown kind” are a legally accepted industry label meaning, “new material consisting of a variety of fibers that has been reduced to a fibrous state.” Still, it’s crazy to think that’s what you might be sleeping on. More pics, inside.
Nobody Knows What This Pillow Is Made Of
By 1.13.08
I had a pillow that says ‘contains textiles of 100% unknown kind’ on that tag that says ‘Do not remove under penalty of law’. Kind of defeats the purpose of the tag, and I’m wondering what is in my pillow. Used underpants? Human hair? It does say ‘all new materials’ but that might just be ‘new to me.’
By 1.13.08
../../../..//2008/01/13/please-tell-the-ftc-that/
Please tell the FTC that credit freezes help prevent identity theft. [Comment Form via All Consuming]
Creditors Can Steal Your Social Security Check Right Out Of Your Bank Account
By 1.6.08
Nathalie Martin’s elderly cousin had her social security check garnished straight from her bank account by a collections agency. Apparently, most banks skip over the section of federal law that protects social security and other public benefits from creditors. Good thing Nathalie is a bankruptcy scholar and knows how to fight the sleazy debt collectors.
