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Gawker’s Customer Service Under Fire

Gawker’s Customer Service Under Fire

For a brief period in August, every Gawker commenter was naked, their email address flapping in the wind.

Consumerist T-Shirt Nears Production

Consumerist T-Shirt Nears Production

Here’s a sneak preview of what the new Consumerist t-shirts will look like. The gear will be available for purchase at the Gawker Shop within a few weeks or so. Twenty bucks.

Pocket Guide To Using The Consumerist

You ran a story on such and such, how can I find it? There’s a handy search box at the top right of each page. Or you can type site:www.consumerist.com into Google along with what you’re looking for. See example.

John Brownlee, RIP

Sometime between the hours of 11am and 3pm yesterday, Associate Editor John Brownlee was hit by a train. A train called opportunity. Mr. Brownlee is moving on from The Consumerist to run a new site for Wired.

On Delayed Comments & Double Comments

Been noticing a lot of double comments and complaints about delayed comments. Rest assured, our commenting system is as borked as ever.

Monday Morning Readers Round-Up

It’s Monday, and that means it’s time to spin the Consumerist faucet for a fresh influx of tips again.

The Consumerist Podcast

The Consumerist Podcast

Hey, now there’s an easy way to keep track of all our audio fun.

Consumerist Job Opening

The Consumerist is looking for a writer obsessed with saving people money to join the site’s team. We’re looking for more posts like these:

HOWTO: Use This Blog

HOWTO: Use This Blog

To welcome all our new readers, here’s a brief guide to using The Consumerist.

Consumerist T-Shirt Prototype Unveiled

Consumerist T-Shirt Prototype Unveiled

Hey remember we had that tshirt contest and y’all thought up slogans? Well, we finally beat a draft out of our designer.

Welcome, 20/20 Viewers

Welcome, 20/20 Viewers

Hi! Thanks for visiting The Consumerist. Hope you enjoyed the show on ABC.

Consumerist On 20/20 Friday Night

Consumerist On 20/20 Friday Night

Set the TiVo for Friday, Oct 13, ABC’s 20/20, 10 PM Eastern Time. Editor Ben Popken chats with “Give Me A Break!” John Stossel about consumers recording their customer service experiences and sharing them online. Nice timing with the Google YouTube buy, no?

Monday Readers Round-Up

Monday Readers Round-Up

The People’s Square: Tell Us What To Write

Hey, anyone can comment and, despite what Ben claims, the bar to entry is extremely low, being outsourced entirely to an intern chained to her desk at New York as it is.

Become A Consumerist Commenter

Become A Consumerist Commenter

There’s two ways to get in The Consumerist cool school, tryouts and raising your hand.

Did You Pack Your Consumerist Kit?

Did You Pack Your Consumerist Kit?

Slowly but surely, we gathered the posts that save you time and money into a pocket-sized case. Never needing a restock, the Consumerist Kit constantly fills itself back up again with info, links and gambits to bolster your consumer savvy. Items like:

Comments Garrote

The new commenting system let in the hoi polloi. We want smart, on-topic comments displaying wit and/or insight. Therefore, we must begin a ruthless purge of the unworthy. These comments aren’t just removed, we’re banning their makers entirely.

Editor is Back

Howdy folks. Ben Popken here, back from vacation. Thanks to Brownlee for steering the blog in my absence. It seems to be free of scratches or dings, a step up from other things he’s borrowed. A certain mail-order Russian bride comes to mind. Big ups to Mark and Meghann for doing a great job of filling in. It inflates my already ballooning ego to know it takes two bloggers to make up for one Popken. I kid, I jest, I’m happy to be back.