Walmart’s recent $3 billion acquisition of e-commerce company Jet.com may have been the retailer’s way of spurring its online business, but the largest retailer in the world has already been mingling its physical stores with its online presence. Much like fellow big box store, Home Depot, Walmart has increasingly used its vast network of stores to fulfill online purchases. [More]
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Why Are Home Depot & TJ Maxx Bringing In Customers Other Retailers Can’t?
By 8.17.16
With retailers like Macy’s, Kmart, Sears, and others closing dozens of stores year after year in a bid to boost their bottom line in the face of sluggish sales, you might think the retail world as a whole is struggling. While a number of big names have indeed seen better day, a few companies are bucking that trend. [More]
Do You Have A Constitutional Right To Shop At Home Depot?
By 8.5.16
It’s not uncommon for a retailer to ban shoplifters from ever stepping foot on the premises again. However, a California man convicted of stealing from a Home Depot says that being barred from going back to the store — or any other Depot in the state — is a violation of his rights. [More]
Kroger Accuses Visa Of Using Threats To Force Supermarkets To Accept Less Secure Debit Cards
By 6.28.16
Another week, another large retailer accusing Visa of forcing stores to accept debit cards in a way that it is not as secure as it could be — and which will cost the retailer more money to process. [More]
Home Depot Accuses Visa, MasterCard Of Colluding On “Defective” Credit Cards
By 6.15.16
While banks and credit card issuers are slowly rolling out new debit and credit cards containing microchips intended to make them less susceptible to fraud, Home Depot says in a recently filed lawsuit that the two largest card networks have colluded with the banks to produce cards that are not as secure as they should be. [More]
What Are Shoppers Buying Since They Aren’t Buying Clothes?
By 5.23.16
It’s bleak out there for a clothing retailer, with sales slumping at many chains, leading some — American Apparel, Aeropostale, Pacsun, among others — to declare bankruptcy. So if we aren’t shopping for items to clad our bodies, what are we shopping for? [More]
If Home Depot Employees Think You’re Buying Parts For A Pipe Bomb, Expect A Visit From The Police
By 4.15.16
There are possibly non-bomb reasons for going into a hardware store, buying a length of metal pipe, having it divided up into smaller pieces, and then having each of those pieces threaded for caps on both ends — but it’s definitely the sort of purchase that will probably result in the police knocking on your door. [More]
Georgia Governor Vetoes Controversial “Religious Liberty” Bill
By 3.28.16
Amid pressure from civil rights groups and private industry, Georgia Governor Nathan Deal has vetoed a controversial piece of legislation that would have allowed religious groups and individuals to deny services to same-sex couples and for faith-based employers to not hire someone based on their sexual orientation. [More]
Home Depot Agrees To Pay $20M To Settle 2014 Data Breach Lawsuit
By 3.8.16
Nearly two years after Home Depot said 56 million consumers’ credit and debit cards, as well as email addresses, were compromised in a massive data breach, the home improvement retailer has reached a $19.5 million deal to settle a class-action lawsuit and compensate those customers. [More]
Home Depot Explains Why It Offers “Do-It-Herself” Workshops
By 1.7.16
Interested in learning how to do a few handy things around your home? Home Depot, like some other retailers, offers free workshops to customers. In fact, it offers three types of workshops: The generic “Do-It-Yourself” classes, kid-friendly tutorials, and then “Do-It-Herself,” a category that has some wondering what a customer’s gender has to do with DIY home repair. [More]
Home Depot Continued To Sell 28 Products After Safety Recalls
By 11.19.15
When a product is recalled by the Consumer Product Safety Commission, it becomes illegal for a retailer to continue to sell that item. But Home Depot apparently wasn’t following that rule for the past three years, selling 28 different products after they were recalled. [More]
Home Depot Customer Sues For $250K Over $28 Late Fee
By 10.19.15
Earlier this year, Home Depot charged an Oregon customer a $28 late fee for allegedly missing a payment on his store line of credit. The subsequent dispute over that fee resulted in more fees, a 100-point drop in the customer’s credit score and now a $250,000 lawsuit against the retailer. [More]
Man Recruited Homeless To Help Him Steal As Much As $800K From Home Depot
By 10.6.15
There’s shoplifting, and then there’s organizing a network of people help you pull off illegal activities: law enforcement in Detroit said a man who recruited homeless people and others on the streets to steal from Home Depot made as much as $800,000 over a few years, by returning those shoplifted items for store credit. [More]
Home Depot Website Glitch Provides Two Ratings For Some Products
By 9.2.15
While researching products on a retailer’s website, other customers’ reviews and ratings of those items can be helpful. But a glitch in Home Depot’s rating presentation system has caused a bit of confusion: the product page shows two different ratings for some products. [More]
Apple Pay Unavailable At Home Depot As Retailer Upgrades Payment Terminals
By 5.5.15
Though Home Depot was never officially a partner with Apple’s Apple Pay mobile payment platform, which allows users to pay using credit card information stored their phones, the home improvement chain’s NFC-enabled checkout terminals worked with Apple Pay — until recently, that is. The retailer has begun the process of upgrading its in-store payment system, meaning that Apple Pay and other mobile payment platforms are now unavailable. [More]
Home Depot Expands Spring Black Friday To Spring Cyber Week
By 4.20.15
For a store that sells supplies for improving homes and planting gardens, it’s true that spring is kind of like Christmas. That’s why it makes sense that Home Depot is expanding their “Spring Black Friday” event out to a Spring Cyber Week. However, while it makes sense, it’s still stupid. [More]
Home Depot’s ‘Spring Black Friday’ Stupidity Is Back
By 4.10.15
Retailers really love the concept of “Black Friday.” They love it so much that they’re trying to expand it in all directions. Instead of the day after Thanksgiving and the kickoff to the Christmas shopping season, Black Friday is now a year-round event that is an inclusive alternative to “Christmas in July.” Now it’s a spring event, too. [More]
Home Depot Employees Build Custom Wagon For Cancer-Stricken Dog
By 3.6.15
The owner of an elderly cancer-stricken canine says she was just hoping for some wagon-building advice from Home Depot employees but she ended up with something much more — a custom-built cart for her ill furry friend. [More]
