Need to buy a snowblower, light bulbs, and some paint? You might figure, “Oh, I’ll just head to Home Depot (or Lowe’s, or Sears) and get it all done in the same trip.” But just because these stores all offer one-stop shopping for most home goods, price and quality of store-brand and private label products can vary greatly depending on the retailer. [More]
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Former Home Depot Worker Gets 30 Years For Planting Pipe Bomb In Store
By 2.9.15
If you want more money from your employer, we don’t recommend threatening to blow up multiple stores, let alone actually planting a bomb to show that you mean business. Not only are your odds of success small, it could also result in a 30-year jail sentence. [More]
Home Depot Employees Replace Stolen Xmas Gifts For Family Of Regular Customer
By 1.12.15
When employees at a South Carolina Home Depot heard that a regular customer of theirs had been the victim of a theft that left his family without Christmas gifts, they pitched in to do something they didn’t have to, replacing those stolen gifts and giving this family a belated but happy holiday. [More]
2014: By The Numbers
By 12.31.14
2014 was a record-setting year in an enormous variety of ways, both good and bad. As we wrap up and head into 2015, here’s a look at what happened, and what we learned, in the 2014 that was. [More]
Is In-Store Pickup Any Faster Than Just Shopping At The Store?
By 12.30.14
For years, an increasing number of retailers have been pushing their “buy online, pickup in store” (BOPIS, for all you acronym lovers) option as a expedient option that offers the convenience of online shopping without the hassle of having to search the aisles. But is it really any faster than traditional bricks-and-mortar shopping? [More]
Where Do People Buy The Stuff They Used To Buy At Sears?
By 11.26.14
Many American consumers have sworn off shopping at Sears and Kmart, their local stores have closed, or they have just forgotten that the chains exist. Business that once went to Kmart now goes to discount store competitors Target and Walmart, logically enough, but where do Americans go for the things that they once bought at Sears? [More]
Home Depot Facing At Least 44 Civil Lawsuits So Far Over Recent Breach
By 11.25.14
There’s no ifs ands or buts about it — the fallout from the recent massive data breach at Home Depot is far from over. The company wrote in a filing today that it’s got the specter of state and federal investigations looming over it as well as at least 44 civil lawsuits in the U.S. and Canada. [More]
Home Depot Hackers Used Self-Checkouts To Access 56M Credit/Debit Cards, 53M Email Addresses
By 11.7.14
We’re beginning to get a clearer picture of just what led to the massive Home Depot data breach discovered less than two months ago. [More]
Woman Receives Home Depot Package With Fire Starter, Tons Of Shredded Checks, Bank Statements
By 11.6.14
A Colorado woman got more than she bargained for when ordering a fire starter for Home Depot: A box full of other people’s shredded checks and bank statements. [More]
John Oliver: Lowe’s Robot Won’t Keep Couples From Killing Each Other At Hardware Store
By 11.3.14
Last week, Lowe’s unveiled the test of a customer service robot at one of its Orchard Supply stores and we pointed out that it’s really just doing the job Lowe’s should be asking of its employees. What we were remiss in mentioning is the other important aspect of home-improvement store customer service — preventing married couples from murdering each other while shopping. [More]
Do You Ever Shop Anywhere? Congratulations: Your Data Will Be Hacked
By 10.10.14
By the numbers alone, basically everyone in the country has been the victim of at least one data breach in the past year, if not more. 106 million Americans had their card data stolen from Target and Home Depot alone, to say nothing of the data breaches at Jimmy John’s, Dairy Queen, P.F. Chang’s, UPS, Albertsons, Jewel-Osco, ACME, Shaw’s, Sally Beauty Supply, Goodwill, some Marriott hotels, Neiman Marcus, and Michael’s craft stores. And that isn’t even considering other breaches that were too small to make national headlines, or that simply haven’t been discovered yet. [More]
Home Depot Pepper Spray Spat Sends 4 To Hospital
By 9.30.14
The good news: It’s a Home Depot story that doesn’t involve your credit or debit card information being stolen. The not-so-good news: More than a dozen people at a California Home Depot had to be treated after a customer decided that it would be a good idea to use pepper spray on another customer. [More]
Did Home Depot Ignore Hack Warnings From Employees?
By 9.22.14
While the millions of us who shopped at Home Depot during the five months in which hackers were siphoning off customers’ credit/debit card data from in-store payment systems are keeping our eyes on our accounts and credit reports, former employees at the nation’s largest home improvement retailer claim they warned the company about the possibility of a breach years ago. [More]
Home Depot Says 56 Million Credit/Debit Cards Compromised In Breach
By 9.18.14
Weeks after it was first reported that Home Depot’s in-store payment systems had been breached for many months, the world’s largest home improvement retailer has finally given some idea about the number of accounts that may have been compromised. [More]
Chase Proactively Replacing Some Debit, Credit Cards Involved In Home Depot Breach
By 9.17.14
Home Depot has yet to confirm the estimated number of customer credit and debit card accounts that were compromised during the data breach that affected thousands of stores for five months, and it’s not known whether much of the stolen card info will ever be sold by the hackers now that everyone knows about the massive theft. Regardless, JPMorgan Chase has already begun the process of replacing some cards for customers who may have been affected. [More]
Senators Request Info From Home Depot, Apple On Recent Data Disasters
By 9.11.14
Following two serious violations of consumers’ privacy — the theft of potentially hundreds of millions of credit and debit card numbers from Home Depot, and the personal photos and information stolen from Apple iCloud accounts of numerous female celebrities — some lawmakers in D.C. are looking for some answers from the companies that were supposed to keep our data safe. [More]
ID Thieves Don’t Need PINs To Withdraw Cash From Debit Cards Stolen From Home Depot
By 9.9.14
When Home Depot confirmed the potentially massive data breach of its in-store payment systems in the U.S. and Canada, it tried to quell some concerns by saying there was no evidence that PIN info for debit cards had been compromised in the attack. But it looks like enough other information was stolen in the hack that a clever ID thief wouldn’t need that PIN to drain the cash from a victim’s bank account. [More]
Home Depot Confirms Data Breach; Started As Far Back As April
By 9.8.14
After nearly a week of only saying it was investigating reports of a massive data breach, Home Depot has confirmed that its in-store payment systems were indeed compromised by hackers. [More]
