Reader Jon made the mistake of trusting the USAirways website to have an accurate schedule of their Boston to NY shuttle service. Whoops.
errors
USAirways: Despite What Our Schedule Says, We Haven't Actually Had That Flight In 5 Years
By 5.27.08
CVS Accidentally Gives You Leukemia Drugs, Sends You To Intensive Care For A Week
By 5.22.08
You should always check to make sure the medicines you get are the medicines you’re prescribed. Dorothy Enriquez learned this lesson the hard way when she began taking the leukemia drugs that CVS gave her instead of her actual prescription. Not only did the pharmacy give her the wrong drug, but at several times the recommended dose for someone who actually has leukemia.
McDonald's: Drink What We Say Or No Free Southern Chicken Sandwich
By 5.16.08
Reader “Thunderpants” says that she was in McDonald’s yesterday during their free chicken sandwich promotion. The deal: Buy a medium or large drink and the sandwich itself is on the house. For some reason, however, this particular McDonald’s declared that only soft drink purchasers qualified for sandwiches. Nothing, not even a customer who claimed to have written the actual ad copy for the promotion, could convince them otherwise.
United Airlines Glitch Drops Fuel Surcharge And They Won't Be Able To Fix It Until 8pm Tonight
By 5.15.08
You can save up to $130 due to a “human error” that is causing United Airlines to drop the up to $130 fuel surcharge, says the Wall Street Journal. The airline says they won’t be able to fix the glitch until 8pm tonight, so hurry up and book it:
Discover Card And The Tale Of The $502.55 Tank Of Gas
By 5.14.08
If a gas pump ever accidentally charges you $502.55 for 17 gallons of gas, you’d expect to be able to quickly and easily challenge that charge with your credit card. Unfortunately for James Maddux of Collinsville, OK, it wasn’t that simple.
Chase Refuses To Shut Down Broken ATM Until You Threaten To Report Them To The FDIC
By 5.14.08
Reader Keith tried to get $120 from a downtown NYC Chase ATM, but the money door never opened. When he went inside to report the malfunction, the teller told him to go outside and wait. Keith thought he was waiting for someone to come fix the ATM or take his personal information. It turns out that he was just being ignored.
This Virgin Mobile FAQ Is Honest, But Not Very Helpful
By 5.14.08
Reader Aiden was considering buying a Virgin Mobile phone, but he had some questions about their Studio V program. (It allows you to make wallpapers and ringtones and sell them for $0.10 in airtime credit to other Virgin Mobile users.) The FAQ he found was honest, but not very helpful.
WaMu Backs Down, Returns The $1500 To Bill's Bank Account
By 5.13.08
Bill, whose small business checking account had been inappropriately drafted $1500, sent us the following email late last night:
Thanks, Bank of America: "I Deposited A Check That Dosen't Exist, And I Have A Receipt."
By 5.7.08
It seems that everything isn’t going so swimmingly during the transition from LaSalle Bank to Bank of America. One reader says that a check he deposited and has a receipt for has mysteriously disappeared…
Sprint: Can You Please Give Us $39,952 Today?
By 5.6.08
Reader Richard says he came home this summer to angry parents “because of our sprint bill with the family share plan was insanely high.” Of course, it turned out to be the same typo we’d written about before, but we really enjoyed the polite but firm manner in which Sprint asked Richard’s parents for $39,952… “today.”
CVS Stole My $11.78, And Refuses To Give It Back!
By 5.5.08
Reader Julie ran into some trouble at the CVS when a cash register rebooted while processing her transaction and the employee, rather than voiding the messed up transaction, simply charged her twice. Julie writes:
AT&T Fails To Provide Service, Holds $750 Deposit Hostage For Two Months
By 4.19.08
AT&T demanded a $750 deposit from Richard before selling him an iPhone, but couldn’t provide service because they improperly entered his address. Richard spent hours at the AT&T store trying to fix the mistake before deciding to cut his losses and recover the deposit. AT&T promised to refund his money in 7-10 days. That was two months ago. Why the hold-up? AT&T can’t issue the refund because they don’t have Richard’s proper address.
Gold Medal Travel Demands $200 To Correct Typo, Won't Issue Ticket Otherwise
By 4.4.08
Gold Medal Travel, a UK-based travel agency, is holding a woman’s ticket hostage. Even though Northwest airlines says the ticket will be fine and they have no policy like what Gold Medal claims, Gold Medal says the ticket will be forfeited if the woman doesn’t give them an extra $200 to correct a…
Dear Microsoft, Please Send This Man A Shipping Box
By 4.2.08 — Updated: 10.25.12
He just wants to send his Xbox in for repair, and you keep losing his request. He swears he’s not a “crazy blogger,” but despite that, we still want to help him. So please? You’ve got all his phone numbers and contact info now. Can you send a box?
Any Of These Phrases Should Have Alerted Staples That There Is A Problem Here. None Did.
By 4.1.08
(Thanks to Karen!)
Credit Card Expert Disputes Erroneous Charge, Frustration Ensues
By 3.29.08
Georgetown law professor and Credit Slips blogger Adam Levitin is having trouble disputing an erroneous $176.96 charge on his Citibank Amex card from PACER, the federal court’s online docket system, which he accesses for free. The professor is a consumer credit expert and should have no problem understanding and fixing the error, right? Fat chance.
