If you’re going to try to impress someone by claiming to be a federal air marshal, be sure the real deal isn’t within earshot. [More]
DELTA
Worst Company In America Round One: United/Continental Vs. Delta
By 3.16.11
Day Two of the WCIA 2011 tournament takes to the skies with this dogfight between the two biggest birds in the business! [More]
JetBlue: We Won't Be Stingy On The Free Snacks Anytime Soon
By 3.7.11
Last week, we brought you the sad news that the two-headed beast of United/Continental had decided that coach passengers don’t deserve free pretzels. It seems inevitable that this “luxury” is doomed to extinction, but JetBlue says it has no intention of killing off its gratis inflight snacks. [More]
80-Year-Old Woman Ends Up On Wrong Delta Flight After Getting Someone Else's Boarding Pass
By 2.23.11
Finally, a Delta gaffe that doesn’t end up with a dead pet. [More]
Kitten Freezes To Death After Delta Flight, Owner Offered Free Trip And $50
By 2.17.11
Snickers, an 11-week old kitten, is dead after taking a trip on Delta that went horribly awry. The owner said the airline initially offered over $3,000 in compensation. They have now revised that offer to free airfare plus $.50 for every pound the kitten weighed. There’s a $50 minimum payout on that policy, which is a good thing because the feline only weighed 3 pounds. [More]
Delta SkyMiles No Longer Have An Expiration Date
By 2.15.11
In the latest move to combat the combined United/Continental Voltron, Delta has announced that the miles accrued on its SkyMiles frequent flier program will no longer vanish when they go unused for too long. [More]
Delta Installing More Comfortable (And More Expensive) Economy Seats
By 2.7.11
For those who would be willing to pay a little more for a few inches of legroom but who don’t want to pay for business- or first-class seats, Delta may have some good news for you. [More]
Delta Auctions Off Flight Bumps To Lowest Bidders
By 1.5.11
A reader over at Marginal Revolution spotted Delta’s new system where when you check in at the kiosk it asks you to bid on what it would cost to get you to volunteer your seat. Below the entry box it says, “Delta accepts lower bids first.” Genius! [More]
Dog That Escaped From Delta Flight Found Dead
By 1.3.11
Right before Christmas, we brought you the story of a dog that had escaped from its crate while being transferred between two Delta flights in Atlanta. Unfortunately, news reports say the dog was discovered dead near a highway over the weekend. [More]
Delta Pulls Listings From Three Travel Sites
By 12.29.10
Things are starting to get ugly in the battle between airlines and travel-booking websites. Less than one week after American Airlines pulled its listings from Orbitz.com, Delta has announced its flights will no longer be listed on three other sites. [More]
"Disturbed" Passenger Gets Naked On Delta Flight
By 11.29.10
With all the TSA controversy lately, you might assume that a passenger who strips naked on a flight from Chicago to New York would be making some sort of statement about the 4th amendment. Nope. [More]
Delta Offering Free In-Flight WiFi During Holiday Travel Season
By 11.8.10
Let’s face it — traveling during the holidays kinda sucks. We know this because they have made movies about it. So in an attempt to convince fliers it’s not the suckiest airline — even if they do publicly lie about their baggage policies — Delta is offering free in-flight WiFi for folks who have to fly hundreds or thousands of miles to deal with passive-aggressive in-laws. [More]
Delta Fined $100,000 For Lying To Passengers About Lost Luggage Liability
By 11.1.10
According to federal regulations, airlines “shall not limit its liability for provable direct or consequential damages” to less than $3,300 per passenger. Someone should have told that to Delta, which was recently slapped with a $100,000 fine by the Dept. of Transportation for distributing pamphlets telling customers something very different. [More]
Reader Sues Delta Over Bungled Baggage — And Wins!
By 10.22.10
Even though we’re paying oft-ridiculous fees for checked bags on airplanes, none of that ancillary revenue seems to be going toward improving the actual checking in or tracking of said bags. That’s why it’s refreshing to hear a story where a screwed-over passenger stands up to this general ineptitude and comes out victorious. [More]
CEO Says Delta Doesn't Like His Company's "How To Avoid Bag Fees" Ad
By 10.6.10
Scott Jordan, CEO of Scottevest, a company that makes, among other things a giant pocket for your iPad, is telling the world that Delta rejected his company’s full page ad for a jacket that has so many pockets you’ll be able to “avoid extra baggage fees.” [More]
VIDEO: Watch Sparks Fly During Emergency Landing At JFK
By 9.27.10
Over the weekend, a Delta flight en route from White Plains, NY, to Atlanta was forced to make an emergency landing that had the plane’s wing dragging on the runway in a shower of sparks. Luckily, the whole thing ended safely for all on board — and it was caught on video. [More]
Know How Much Your Bag Weighs Before Flying
By 8.9.10
Delta tried to charge “Frustrated Traveler” an illegitimate bag fee yesterday by claiming it was over the weight limit. He knew, however, that unless the bag had been eating tubs of frosting throughout the flight, it was still the same 47 pounds it was when he weighed it himself before boarding. [More]
A Pilot's Perspective On Woman Removed From Plane For Asking If Captain Had Been Drinking
By 8.5.10
Yesterday, we brought you the story of a woman who had been kicked off a Delta flight after asking the flight crew if the flight’s captain had been drinking. This story drew the attention of a Consumerist reader who also happens to be a pilot. [More]
