continental

Jet Blue Blues Continue, Even When You're On Continental

Jet Blue Blues Continue, Even When You're On Continental

The bad thing about flying journalists to and fro is that when something goes wrong, they tend to amuse themselves by taking notes. Sadly, JetBlue does not yet have a policy prohibiting pens and paper from their flights. From the Boston Herald:

A passenger, talking loudly into his cellphone, says, “I went out of my way to fly JetBlue,” he said, “and instead I’m on some Express Jet. It’s a bait and switch.”

Air Travel Just Got More Expensive, Again

Air Travel Just Got More Expensive, Again

A $5 (each way) fare hike survived through the weekend with all five major carriers adopting it, according to USAToday:

Bankrupt Delta Air Lines was the first to raise fares last week on flights within the continental United States. The move was quickly matched by rivals.

Continental Airlines: Thanks for the 4 oz of Coke

We flew to South Carolina this weekend because we heard they have some nice weather there. We flew Continental airlines, which we do not normally do. Drink time came around and we asked for a Coke. We got a glass of ice with some Coke poured around it…and no can.

iPod Video to Play on Airline Seat-Back Displays

According to Reuters, “Airline passengers will soon be able to connect their iPods to in-flight entertainment systems and watch their favorite videos without fear of running out of battery power while traveling on any of six major carriers, iPod maker Apple Computer Inc. said on Tuesday.

Airlines Try $10+ Fare Hikes Again

Airlines Try $10+ Fare Hikes Again

The major airlines got their shit together and are attempting another price raise.

Continental’s In-flight Headphones Make Ears Bleed

51-year-old Vanessa Saunder is suing Continental Airlines after defective in-flight headphones blew out her hearing. She says that mid-flight,

How Many Clicks Does It Take to Get To The Center of an Airplane?

How Many Clicks Does It Take to Get To The Center of an Airplane?

Or, which airline has the least suckiest website? Jaunted, “The Pop Culture Travel Guide,” did a site scramble to find out.

The News is Too Short to Ride

The News is Too Short to Ride

• JetBlue, Continental, ranked a mile high above competition. [LAT] “JetBlue Gets Top Ratings in Survey”

Bitchin’ Heard Round the Blogosphere

Bitchin’ Heard Round the Blogosphere

Insert your blogged complaint here. Why should these folks get all the traffic?

United Lies To Another Customer. Also, Continental’s Bitch CSR!

United Lies To Another Customer. Also, Continental’s Bitch CSR!

Apparently, lying to customers is an integral part of United’s strategy for dealing with frustrated travelers. A fter Laura complained to us about United delaying her flight, losing her bags and then unblinkingly lying to her, we received this email from Brian,who details another experience in which United lied to a customer about a lost bag.

Continental’s Customer Service Plane Goes Boom

Continental’s Customer Service Plane Goes Boom

Thanks to Continental’s incompetence, Adam had to spend an entire night on the floor of the Newark airport.

Continental’s Tagline Enrages Man, to Comedic Effect

Continental’s Tagline Enrages Man, to Comedic Effect

Continental’s tagline always reminds us off that old jazz standard about heroin addiction, “Straighten Up and Fly Right.”

Letter from Continental Airlines Seat 29E

Letter from Continental Airlines Seat 29E