comcast

Pix Of 2nd Comcast Tech Asleep On Customer’s Bed

Pix Of 2nd Comcast Tech Asleep On Customer’s Bed

ANOTHER Comcast Tech Asleep On The Job

UPDATE: And here’s the picture to prove it.

Comcast Doesn’t Like Lying To Vonage Customers Either

Comcast Doesn’t Like Lying To Vonage Customers Either

Comcast says it’s looking into the allegations of a man who claimed a rep called up and lied to get him to switch from Vonage. At issue was whether Comcast made false claims about the inferiority of Vonage’s VoIp service. In a statement released to The Consumerist, Comcast said:

Cut $20 Off Your Cable Bill

Cut $20 Off Your Cable Bill

Sometimes the obvious solutions are hardest to see. This gal felt her monthly $132.07 Comcast cable/internet bill was too high. So she called them and said she wanted to cancel because of the price.

Comcast Lies (Badly) To Snag Vonage Customer

Comcast Lies (Badly) To Snag Vonage Customer

Comcast is dissembling like a mother smucker, telling fabulous lies about Vonage in order to get customers to switch. Comcast telemarketed one man and told him that Vonage:

Random Chance In A Godless Universe: Three Good Customer Service Experience

Random Chance In A Godless Universe: Three Good Customer Service Experience

Comcast Sending Out Mystery iPods?

Comcast Sending Out Mystery iPods?

Brian W. is befuddled. He got a strange gift from Comcast in the mail the other day. For a change, it wasn’t a picture of a naked Comcast tech, flabbily draped across a faux tiger skin rug, holding a heart-shaped box of candies before his genitals.

UPDATE: Hey, Comcast! Where’s The Hockey?

UPDATE: Hey, Comcast! Where’s The Hockey?

Friday, we reported that Comcast — despite advertisements to the contrary — had no ability to supply you with the blade gougings and skate-sliced fingers of that sport of men, National Hockey.

Hey Comcast! Where’s The Hockey?

Hey, it’s almost hockey season. And the temptation of vicariously thrilling at four months of ice fights would be enough for even the most hearty Consumerist to set aside their health disdain for Comcast and sign up for their NHL Center Ice Package.

Comcast Tech: “You Don’t Need Dis Fuggin’ Box”

Comcast Tech: “You Don’t Need Dis Fuggin’ Box”

What Is Up With These Horny Comcast Techs?

What Is Up With These Horny Comcast Techs?

Remember that gal who had Comcast install her cable and then the tech proceeded to call her over and over again, trying to get a date? Reader Andrew reports that the tech got turned in by another Comcast tech. The first lovelorn tech left a message on her cellphone saying that he was wrong and would stop calling. However, the second Comcast tech may have just been trying to make elbow room . He too hit on our consumer and asked her out.

Happy Day of Labor!

Happy Day of Labor!

Today is a bank holiday for the Gawker Media Network but that doesn’t mean that the fickle wheel of commerce stops keep spinning round. Here’s some updates on consumer’s stories we reported on last week.

Comcast Statement on TV Guide Ads

Comcast Statement on TV Guide Ads

Comcast sent us this statement on the ads, which explains why only some people are seeing them at some times, and how they’re here to stay:

UPDATE: Comcast Guide Re-Added

Last night, Comcast put ads on the TV guide channel. People were mad. Then they took ’em off. People were happy.

UPDATE: Comcast Guide De-Added

UPDATE: Comcast Guide De-Added

The Comedian reports that just a few hours later, the Comcast guide ads are gone.

Adding Ads To Guide Channel, Comcast Perturbs

Adding Ads To Guide Channel, Comcast Perturbs

Blogger “The Comedian” isn’t laughing about the latest addition to his Comcast service. The cable company just added ads to the guide menu. The Comedian reports being “ticked off.” Another reader, Philip, is even more vituperative. He says he’s, ” …boiling with rage! …furious with anger!”

Blue Horseshoe Really Does Not Love Adelphia

Blue Horseshoe Really Does Not Love Adelphia

Yet another reason to not sign up with Adelphia…

Comcast’s Finest Print Ever

Comcast’s Finest Print Ever