Northfaceninja watched in horror as a Comcast employee repeatedly smashed his Comcast van into a car driven by a senior citizen before barking: “Get the fuck down from your car so I can kick your ass.” The angry employee quickly abandoned his ass-kicking plan once he noticed onlookers jotting down his license plate number.
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Comcast Driver To Senior Citizen: "Get The F!@# Down From Your Car So I Can Kick Your Ass"
By 9.7.08
By 9.2.08
../../../..//2008/09/02/cnet-has-rounded-up-a/
Cnet has rounded up a list of free bandwidth monitoring apps for Windows and Mac users who will be facing Comcast’s new 250 GB download limit next month. They aren’t perfect, but they “should tide you over until Verizon brings some Fios action to your hood.” [download.com]
Comcast: 250 GB Cap Coming October 1st?
By 8.28.08
Broadband Reports is saying that they’ve confirmed through several sources that Comcast is going to be instituting a 250GB cap on their high speed internet.
Comcast: Fire Destroyed Your Cable Box? Pay Up.
By 8.21.08
Here’s one more thing to worry about when a fire destroys your home — Comcast.
How To: Locate Someone Competent At Comcast
By 8.19.08
Reader Jeff writes in to let us know that Comcast Frank and the Twitter team swooped in and rescued him from Comcast tech hell.
Comcast Disconnected My Verizon, What Should I Do?
By 8.18.08
Here’s an odd situation: Reader Stephen says that Comcast (his old cable company) disconnected his new Verizon cable. He’s not sure what exactly he should do about it and would like your advice.
FCC Commissioner: Regulating Poor Comcast Compels Us To Regulate All Speech On The Internet. Huh?
By 8.15.08
FCC Commissioner Robert McDowell (R-Obviously) recently warned conservative bloggers that the Commission’s decision to repudiate Comcast for crippling Bit Torrent could lead the government to start “dictating content policy” by requiring blogs to give equal time to opposing views. Ha! Of course, this can be avoided if we vote for the *ahem* “right” candidate in November.
Comcast Tech Accuses 74-Year-Old Man Of Stealing Cable Service
By 8.9.08
Ally’s story, after the jump…
You Only Have To Call Comcast 9 Times Before You Just Give Up And Go To Their Office
By 8.7.08
Reader Adam has written in to share his maddeningly typical experience with Comcast. As he says, “They didn’t kill my first born child, but they were a big pain in the ass.”
Comcast Offers You A $500 Credit After Digging Up Your Lawn
By 8.5.08
Reader Kyle says that his dispute with Comcast has resulting in something of a happy ending, though they’re still working out that pesky easement issue. Comcast is under the impression that it has an easement on Kyle’s property, while Kyle’s records show that they do not. According to Kyle, Comcast has agreed to mail him some paperwork about the easement and has offered him a credit of $500.
Get Comcast Just For Wii? Flee? Fee.
By 8.1.08
If you think you can sign up with Comcast just to get a Wii and then cancel or downgrade service, think again. Downgrade service or cancel in the first year, $250 in fees, second year, $125. Other restrictions apply. The insider says the new Wii promotion is a bunch of crap and they and other Comcast CSRs won’t be offering it to customers unless customers beg for it because of all the caveats. Frankly, they’re in the right for protecting their asses on this one. However, it’s not too hard to imagine scenarios where Comcast gets the account details wrong and customers wrongly get assessed fees… The internal document, inside…
Um, Comcast, Could You Maybe Not Randomly Dig Up My Property Without Asking?
By 7.30.08
Reader Kyle, like so many of us, would rather Comcast not dig up his property without asking, especially when they are a) running cable for his neighbor b) mysteriously avoiding an area near the curb where they could have run the cable without disturbing his yard. To add insult to (landscaping) injury, when he asked the Comcast workers to stop digging they refused, and when he called Comcast to ask them to tell the workers to stop, they also refused, then hung up on him.
By 7.30.08
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Finishing second in the Worst Company In America contest hasn’t slowed down Comcast’s money making machine. Their profits rose 7% thanks to telephone and high-speed Internet services. They’re adding customers and making more money per customer, thanks to bundling, says Bloomberg. “…Average revenue per customer rose 8.6 percent to $109.66 as it sold packages combining its services.” [Bloomburg]
Confirmed: Comcast Gives Free Wii To New Triple-Play Subscribers
By 7.28.08
Just like we told you via exclusive insider leak last Tuesday, Comcast is indeed giving away a Wii to new triple–play subscribers. It says so right in their press release. You will have to sign a new 2-year contract with Comcast for “Triple Play” services. And you will have to sign up with Comcast. There is that.
Countrywide Home Loans Wins Consumerist's Worst Company In America Contest
By 7.28.08
Duhn duhn da duhn! Envelope please… yes, America has voted and… the Worst Company in America award goes to…. Countrywide Home Loans (now owned by Bank of America)! The final vote was…
Comcast Frank Is Real And We Have Photographic Proof From The New York Times
By 7.25.08
Comcast’s Twitter-jockey has his own New York Times story. Awww. We love Frank, even though we probably make his life really crappy by posting lots of Comcast complaints. Oh well! Sorry, Frank.
Please, I Beg You, Do Not Send Another Useless Comcast Truck To My House
By 7.24.08
Chris L. writes in to let us know that the EECB (Executive Email Carpet Bomb) is probably the only way you’re going to get Comcast to fix a network problem that affects your entire neighborhood. Calling and talking to the “zombies” at the call center will just result in yet another “truck roll” (where Comcast comes to your house and says everything is fine.)
