Comcast has won a key court battle as the U.S. Court of Appeals for the District of Columbia ruled that the FCC lacks authority to require broadband providers to give equal treatment to all Internet traffic flowing over their networks, reports the AP. [More]
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Comcast Wants Me To Cut Down Their Cable Myself
By 4.6.10
We’re sure that with the snow and rain storms in recent months, service techs for all the cable companies have had their hands full with repairing service outages and reconnecting customers, but this is the first we’ve heard of a cable company just telling a customer to do their job for them. [More]
Comcast Sends Me To A Payday Loan Where I Am Propositioned By A Hooker
By 4.6.10
Here’s a new one. We really thought we’d heard every Comcast complaint out there, but no, this one has a hooker. Reader A. wanted internet but Comcast said it could not hook up said internet because the person who lived there before didn’t cancel their account. In order to prove he was really the new tenant, he needed to show his lease to Comcast. Unfortunately, instead of a proper Comcast office, customer service sent A. to a payday loan in a bad part of town where he was propositioned by a hooker. He is not pleased, and would like to know if Consumerist readers would still sign up with Comcast after the whole payday loan/hooker fiasco. [More]
Comcast Finally Gives Everyone Access To Online Usage Meter
By 4.2.10
After way too many months of regional testing, Comcast has finally decided to let customers everywhere have access to its online metering tool to measure their individual usage. [More]
Cable Providers Rushing To Broadcast Tiger's Return To Golf In 3D
By 4.1.10
It would be so easy to make jokes about Tiger Woods’ club and balls being seen in 3D. But it’s not gonna happen. Regardless, in spite of the fact that about 4.2 people have purchased 3D TVs — and that golf is probably the least interesting sport to televise, let alone in 3D, cable companies are lining up to broadcast the Masters golf tournament in its three-dimensional glory. [More]
Worst Company In America: Comcast VS DirecTV
By 3.31.10
Here we go, folks. It’s DirecTV’s NFL Sunday Ticket monopoly, creepy Chris Farley Ads and draconian enforcement of early termination fees VS well, what can you say about Comcast. They’ve got issues. [More]
NBC And Comcast Get Financing For The Mergepocalypse
By 3.25.10
Reuters is reporting that NBC and Comcast have secured financing for their proposed merger. And I beheld when he had opened the sixth seal, and, lo, there was a great earthquake; and the sun became black as sackcloth of hair, and the moon became as blood. [More]
Tell FCC What You Think About Proposed Comcast/NBC Mergepocalypse By May 3
By 3.19.10
Do you have strong feelings for or against Comcast’s proposed acquisition of 51% of NBC/Universal? The FCC has asked for comments from “interested parties,” so if you have anything compelling to say on the matter, here’s where to go. [More]
Comcast's Sarcasm Detector Is Broken
By 3.16.10
As this chat transcript shows, Comcast does not have the necessary bandwidth to detect sarcastic remarks. [More]
Leaks: How Much It Sucks To Be A Comcast Customer Service Rep
By 3.12.10
Come, come hither. Step into the flesh of a Comcast customer service rep. Doesn’t it feel nice? Yes, yes. This is what it’s like to work for Awesome Cable Inc. Now you know what they go through, and tricks and tactics for dealing with them. Come my pretty, and let the Comcast mole teach you the ways… [More]
Insider's Guide To DIY Comcast Troubleshooting
By 3.12.10
Why waste another sick day waiting for a tech to never show up when you can troubleshoot it yourself? Tossed over the transom by some anonymous insider, here’s a how to on solving many problems with your Comcast internet, TV, or digital voice, like a big boy. [More]
Comcast Still Unsure About The Whole 'Unlimited Usage' Thing
By 3.3.10
Yesterday, we posted an item about a reader who discovered that when a Comcast brochure promised “unlimited usage” of high-speed Internet, it in fact meant “limited, and you will lose service for a year if you go over again.” After the story hit the site, you would have expected Comcast to make sure that everyone at the company was on board about the exact definition of “unlimited,” but apparently not. [More]
Comcast: 'Unlimited Usage' Doesn't Mean 'Unlimited Usage'
By 3.2.10
In January, Consumerist reader Matt received a brochure from Comcast touting their high-speed Internet service with “Unlimited usage for a flat, monthly rate.” But only one month after upgrading to Comcast’s “Ultra Tier,” he found out that, well… “unlimited” actually means “limited.” [More]
And Now… The Reader Submitted Comcast Xfinity PornLogos
By 3.1.10
Xfinity is Comcast’s new name for itself. We said it sounded like a porno company and you agreed. We tried our best (or at least the best we could do in, like, 15 minutes) to make the logo as porn-o-riffic as possible. You guys took it to the next level. Comcast, here are three new logos for you to chose from.
Comcast Claims Your Cable Modem For The Nation Of Comcastlandia
By 2.19.10
Jim owns a cable modem. It got old, so he got a new one. Now Comcast has claimed the old one as their property, says it has not been returned, and wants money. Jim does not want to relinquish the money, or the modem, to Comcastlandia and their colonization attempts. [More]
HBO, Verizon Fios Team Up For 'HBO Go' Online Service
By 2.17.10
While most of the major TV networks and several basic cable channels have been ramping up the amount of programming they make available online, premium cable channels have steered clear of the Internet. That could change with today’s announcement that Verizon Fios and HBO have teamed up to create HBO Go, a service that makes the pay channel’s offerings available online. [More]
Comcast Employee Found With Throat Slashed — Just A Workplace Accident
By 2.11.10
Police in Branford, CT say they are no longer investigating an incident where a Comcast employee was found unconscious with his throat slashed inside the fenced-off parking lot of a service center. Apparently, the knife-wound was simply a workplace accident. [More]
Al Franken Makes Comcast's CEO Look Like A Tool
By 2.5.10
Love him or hate him, Sen. Al Franken (D-MN), former employee of NBC, made Comcast’s befuddled CEO Brian “Comcatastrophe” Roberts look like a complete tool during yesterday’s hearing on the proposed Comcast/NBC mergepocalypse. [More]
