This is actually a happy story, despite my inability to write cheerful-sounding headlines, so pay attention if you’ve ever been told that your whole apartment complex can get cable/FiOS/whatever, but you can’t because you are special and not allowed to be happy. You’d be surprised at how many letters we get from people who have this problem. One such person, Andrew, Consumerist Reader, decided to email the CEO. [More]
cablevision
Cable Providers Rushing To Broadcast Tiger's Return To Golf In 3D
By 4.1.10
It would be so easy to make jokes about Tiger Woods’ club and balls being seen in 3D. But it’s not gonna happen. Regardless, in spite of the fact that about 4.2 people have purchased 3D TVs — and that golf is probably the least interesting sport to televise, let alone in 3D, cable companies are lining up to broadcast the Masters golf tournament in its three-dimensional glory. [More]
Time Warner Launching WiFi Hotspots In NYC
By 3.25.10
Earlier today, Time Warner Cable announced their plan for placing WiFi hotspots in NYC that will be free to subscribers of their Road Runner internet service. [More]
Verizon Accuses Cablevision Of Patent Infringement On Cable Boxes
By 3.18.10
Just as it’s finished its battle with ABC, Cablevision looks like they’re about to lock horns again. This time it’s with Verizon, who have accused the NYC-area cable company of infringing on several of its patents for set-top receivers. [More]
List Of Subscriber Fees Shows What You Pay For Channels You Hate
By 3.9.10
After the spat between Cablevision and Disney invaded the Oscar telecast last Sunday, the fees channels charge cable companies (who then pass them along to you) have come into the spotlight. All Things Digital posted a list from industry analyst SNL Kagan that shows the wholesale prices each channel charges cable companies for their product. [More]
ABC7 Cuts Off Cablevision Customers Just In Time For Oscars
By 3.7.10
Oscar is being held hostage in the latest battle between the New York City-area ABC affiliate and cable provider Cablevision. At midnight last night, ABC7 cut off their feed to Cablevision, leaving millions Oscarless. This caught our attention not only because it was a spectacularly obnoxious negotiating ploy on ABC’s part, but also because local media are giving Cablevision customers some pretty bad advice. [More]
After 3 Months, Only 35 Paying Customers For Newspaper's Web Site
By 1.26.10
Newsday is a Long Island newspaper. Some people bought it for $650 million and put it behind a pay wall. Three months later, they’ve got 35 subscribers. Yes, 35. [More]
Cablevision Explains Why Their Business Model Is Good And Scripps Sucks
By 1.10.10
Cablevision has a new looped announcement in their food fight against Scripps. The message plays on the channels where HGTV and Food Network used to be. This time, they ask why Scripps doesn’t just sell Food Network and HGTV directly to interested customers. Funny, I keep saying that about the entire cable lineup. [More]
FOX Did Not Pull Its Programming From TWC, Food Network Pulled From Cablevision
By 1.1.10
After much lambasting and ballyhooing, FOX agreed to keep arguing with TWC over what it charges for the cable company to carry its programming — without pulling the shows as it had threatened to do. Cablevision customers, however, are going to go without Food Network and HGTV. [More]
Complaint E-mail To Cablevision Results In Immediate Response, Cool Insider Info
By 9.4.09
Do you know how powerful just one dissatisfied customer can be? David, a telephone, internet, and cable TV customer of Cablevision, didn’t know until he was finally frustrated enough with the company to send a very honest e-mail detailing his issues with their service. He received a response that he hadn’t expected at all.
Indie Flicks Now Come To Cable Boxes As Soon As They Hit Theaters
By 6.18.09
It used to be Steven Soderbergh who could get away with bringing indie films to cable on-demand services on their theatrical opening day
Cablevision Takes Away Analog Stations Before DTV Transition, Confuses Customers
By 5.22.09
Joe works at a Radio Shack store on Long Island. Lately, the combination of the digital TV transition and some recent lineup changes at local cable TV provider Cablevision has Joe concerned, since he has both a conscience and a brain, and is an avid Consumerist reader.
Cablevision: It's Impossible To Hook Up Basic Service Without A Converter Box
By 2.22.09
Cablevision told Chris that his boss’ 95-year-old uncle couldn’t receive basic service without a cable box, “no matter what.” Chris, who installs home theaters, knew that his uncle’s cable-ready tv didn’t require a cable box. Pointing this out to Cablevision’s customer service representative, however, was apparently “disrespectful.”
Cablevision Wants You Back, Promises "Free 911"
By 11.20.08
Ever since switching to FIOS a few months back, reader GiteEmSteveDave has been pestered by his old provider, Cablevision. Like any other jaded ex, Cablevision is losing it’s mind in well-meaning promises – like, offering “411+911 FREE”. Gitem, you have to be firm – you had good times together, but you’re with FIOS now, and Cablevision needs to move on and accept it. If they don’t get the picture, then maybe a little tough love is in order.
We Are Not Impressed By New York City's Proposed Cable Consumer Bill Of Rights
By 4.26.08
New York City Comptroller Bill Thompson has proposed tying a Cable Consumer Bill of Rights into the 10-year franchise renewals Time Warner and Cablevision are expected to sign later this year. The proposal would force cable operators to disclose information about their expenses and service goals—which sounds nice and important on paper—but wastes an unrivaled opportunity to end the cable operators’ most hated practices.
Azureus: Other ISPs May Also Be Throttling BitTorrent
By 4.22.08
A few months ago Azureus petitioned the FCC, which led to a FCC hearing in February. One of the complaints from the commission was that there is little data available on the scope of BitTorrent throttling, a gap Azureus now tries to fill by collecting data on the prevalence of TCP-resets among ISPs worldwide.
Cablevision Claims They Are Not Lying Liars, But Mysteries Remain
By 4.20.08
Cablevision responded to our post chastising their attempt to force customer to upgrade to digital service by pointing to an unrelated FCC mandate. Cablevision admits that there is no connection between their unilateral business decision to cut channels and the FCC-mandated transition to digital television, but their statement leaves several questions unanswered. Read Cablevision’s statement and our response, after the jump.
