banks

Mass Trolling of Banks Records Unavoidable

Mass Trolling of Banks Records Unavoidable

Vice President Dick Cheney fired a stern rebuke on Friday to journalists after the disclosure of a secret program that combed a massive array of international banking transactions searching for terrorist ties, reports NYT.

US Trolled Bank Records

US Trolled Bank Records

According to an article published yesterday in the NYT, the government secretly reviewed bank transaction data following 9/11 in order to trace ties to terrorist organizations. In the pursuit of quick results, however, some concerns for jurisprudence may have been cast aside as ballast. Reports Times:

New Chase Debit Card Still Lets Vonage Screw Customer on Old Card

New Chase Debit Card Still Lets Vonage Screw Customer on Old Card

You would think that after Chase goes through the trouble of reissuing new Visa debit cards to replace its MasterCards, they might also take the precaution of deactivating the old card when the new one is activated. Not so, Disappointed in NYC writes. When our reader tried to cancel Vonage, they wanted to charge a cancellation fee. He refused but they still charged his old Chase Mastercard. Chase CSR said the Vonage charge went through but nothing else would.

The News

• Northwest and its flight attendants enter final denouement, again. [CT]

Minorities Get The Worst Loans

Minorities Get The Worst Loans

Were you cursed with skin a shade darker than a gleaming opalescent white? Are your nethers nutmeg or, worse yet, ebony? Well, the honkies here at the Consumerist love you… but unfortunately, loan companies don’t. Also, you can’t have any of our money.

Pith & Vinegar: Awkward Simile Edition

Pith & Vinegar: Awkward Simile Edition

• Vonage offered shares to customers before the IPO. Now that the stock tanked, customers are balking at paying up, and Vonage may pursue payment, which is sorta like breaking the knuckles on your amputated arm. [NYT]

New Debit Card, Same Balogna Baloney

New Debit Card, Same Balogna Baloney

We received our happy super fun awesome new Washington Mutual GOLD debit card today.

USAA Continues to Rule

USAA Continues to Rule

In all the the various shenanigans and nightmare-drenched, neo-Kafka retellings of financial institution experiences, one company swoops to the top among Consumerist readers.

Insurance Upsell Smells Off

Insurance Upsell Smells Off

    Hi Ben,

Ask The Consumerists: Know A Good Bank?

Ask The Consumerists: Know A Good Bank?

A request for aid from one of your fellow readers, Laura:

Buying a Car and Getting Away With It

Buying a Car and Getting Away With It

Inspired by our post “HOW TO: Buy A Car Without Putting A Shotgun In Your Mouth,” M. writes in a story about navigating the tricky world of car financing.

UPDATE: Requiring Minimum Credit Card Purchases is a Violation

UPDATE: Requiring Minimum Credit Card Purchases is a Violation

A day without ice cream is like a day without sunshine.

Telepickpocketing Phisers Fry Consumers

Telepickpocketing Phisers Fry Consumers

LIke a malignant pile of pustulent bacteria, scammers are constantly evolving.

UPDATE: Requiring Minimum Credit Card Purchases is a Violation

UPDATE: Requiring Minimum Credit Card Purchases is a Violation

Amy’s Ice Cream has a new sign (right) that seems to say that the $10 minimum charge is suggested, not required. The sign we originally posted (left) was one a store manager had replaced the ‘official’ sign with, according to Steve.

UPDATE: Requiring Minimum Credit Card Purchases is a Violation

UPDATE: Requiring Minimum Credit Card Purchases is a Violation

Our article on the minimum credit card fees charged at Amy’s Ice Cream generated quite a little uproar. Amy is pictured, left, helping award Lonnie Williams with the “Best Transition” small business award in Austin. It’s made from left-over toffee ice cream.

Time to Human, Banks, Day 5

Time to Human, Banks, Day 5

Ring ring, Mr. Banker, pick up the phone, we hit the stopwatch and hang up. Here are the results.

UPDATE: Requiring Minimum Credit Card Purchases is a Violation

UPDATE: Requiring Minimum Credit Card Purchases is a Violation

My my, how the rocky road of customer service melts and leaves a sticky trail.

Time to Human, Banks, Day 4

Time to Human, Banks, Day 4

Today’s results in our week-long test of how long it takes banks humanoids to pick up the ring ring ring.