For years now, airlines have experimented with different programs — like real-time baggage tracking — that aim to ensure that passengers and their luggage arrive together and in one piece. Alaska Airlines is jumping on the issue, allowing some passengers to replace traditional checked bag tags with a high-tech, electronic version. [More]
When a Minneapolis-bound Megabus caught fire and exploded last month in the suburbs of Chicago, no passengers were injured. Their baggage, however, was destroyed, and that’s how they learned how difficult it is to get compensation when everything in your bag has burned up in a bus explosion. Even having a travel writer for the New York Times on board isn’t enough to recuperate the full value of everything they brought on the bus. [More]
Luggage company Samsonite is taking on some extra baggage — on purpose. The company confirmed Thursday that it’s agreed to buy rival Tumi for around $1.8 billion. [More]
Some airlines aren’t living up to their obligation to compensate passengers for damage to their luggage, recent inspections by the Department of Transportation found. Now, the agency is warning carriers that if their policies and trainings don’t fall in line with federal regulations by Jan. 9, they could face fines and other enforcement action. [More]
If you thought the airline losing your suitcase of souvenirs was rough, imagine if they lost a bag with your prosthetic leg. That’s apparently what happened for a professional dancer and Boston Marathon bombing victim traveling with American Airlines this week. [More]
Last year, Spirit Airlines showed passengers that it didn’t quite get the concept that holidays – especially those that fall in late December and early January – are meant to spread cheer and goodwill toward fellow humans, by increasing baggage fees for merry travelers. This year, the budget airline is once again utilizing those surcharges, and this time, it has company in Frontier Airlines. [More]
When talking about the airline you run, it probably isn’t the best idea to start out by recounting how said carrier misplaced your bags on your latest flight. Unless, maybe, you’re trying to seem relatable and let consumers know that accidents happen. But even then, it can’t be anything less than embarrassing. [More]
After a long day of traveling the last thing you want to deal with is lost baggage, but, unfortunately, that’s a very real situation for millions of consumers: over the last five years, the Transportation Security Administration paid out $3 million for lost, stolen and damaged baggage. American Airlines is trying to give travelers piece of mind that their bags are well within reach by launching a new bag tracking service. [More]
If you’ve been hopping on trains with big loads of luggage and gleefully stowing it Amtrak’s baggage compartments, you’re going to need to curb your tendency to over pack: starting Oct. 1, Amtrak will start enforcing its baggage weight limits, handing out fees to those hauling more than their fair share onboard.
Have you ever ever wondered what it’s like for your checked luggage at the airport? Where does it go, what does it see, who touches it — does it make suitcase friends along the way? While many of those questions remain unanswered, a new video shot from the point of view of a piece of baggage cruising around behind the scenes at Schiphol Airport in Amsterdam is definitely mesmerizing.
If you’ve ever had your checked luggage stolen, damaged, lost or otherwise mishandled while flying, you probably know you’re not alone. But what you might not know is how often the Transportation Security Administration actually admits wrongdoing and compensates unhappy travelers in those cases. Enlightenment is here: A new report says the TSA has forked over about $3 million in the last five years for such claims.
Federal officials say they’ve uncovered an alleged marijuana smuggling ring that involved three baggage handlers working at Oakland International Airport. Because airport workers can go behind the scenes where others can’t, investigators say the baggage handlers used their security badges to access off-limits areas and get pot from one point to another.
In the last year, a number of people have attempted – sometimes successfully – to stow away in different areas of airplanes to catch a free ride. On Monday, a ramp agent for Alaska Airlines inadvertently became a stowaway when he fell asleep in the plane’s cargo hold, causing the plane to initiate an emergency landing after just 14 minutes in the air. [More]
Most of us have been there at one time or another: rushing to stuff our suitcase or backpack into the overhead space on a flight so other passengers can get by. But what happens when that bag falls and hits someone else? If you’re an Oregon man on the receiving end of the falling suitcase, you apparently file a lawsuit against the airline. [More]