For the better part of a year, airlines have experimented with different programs aimed at easing travelers’ frustrations when it comes to their checked luggage; from Alaska’s electronic baggage tags to Delta’s checked bag map. Now, its American Airlines turn, as the carrier launched an app update allowing passengers to receive notification when their bags are delayed. [More]
Where’s My Bag?
3,000 Checked Bags Stranded At Phoenix Airport After TSA System Glitch
By 5.13.16
Thousands of travelers arrived at their destination only to find their checked bags were left behind at the Phoenix Sky Harbor International Airport on Thursday after a Transportation Security Administration computer system suffered a technical issue that took the airport’s bag screening system out of operation. [More]
American Airlines Launches Real-Time Baggage Tracking Service For Travelers
By 9.29.15
After a long day of traveling the last thing you want to deal with is lost baggage, but, unfortunately, that’s a very real situation for millions of consumers: over the last five years, the Transportation Security Administration paid out $3 million for lost, stolen and damaged baggage. American Airlines is trying to give travelers piece of mind that their bags are well within reach by launching a new bag tracking service. [More]
Report: Envoy Air, ExpressJet More Likely To Lose Your Bags; Virgin, Frontier Least Likely
By 12.18.14
Each time I check my suitcase before hopping a flight, I say a little prayer that my things will make to my final destination. Luckily for me, I’ve had few issues with checked baggage (knock on wood), but thousands of other passengers haven’t been so fortunate. In fact, a new report from the U.S. Department of Transportation reveals that more than 1.6 million consumers have filed mishandled baggage reports in the first nine months of 2014. So, is there one airline that’s more apt to lose your luggage? Probably. [More]
