The first few months of 2017 haven’t exactly been great for airlines, what with system outages, bumped passengers being dragged off planes, and other customer service fiascos. In fact, new federal data shows that bumpings were slightly up during the first quarter of 2017, while complaints filed against airlines actually dropped 19%. [More]
a sliver of good news
Airline Bumpings Were Up, But Complaints Went Down In First Months Of 2017
By 5.17.17 — Updated: 5.25.17
