A Sony CSR admitted to reader Ive that dust should not void a Playstation 3’s warranty. Transcript and audio, after the jump.
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How About Not Buying An iPod?
By 10.9.07
Okay, we’ll say it, and understand that we’re writing this post on an old iBook: the iPod line is starting to look tired. Sure, that Touch is elegant in the same way as the iPhone—but its capacity is similar to the Nano, and what if don’t want to carry around a Kubrick-style slab of minimalism? There are now some really nice alternatives out there if you’re willing to walk away from the perks of being a member of the Apple camp.
8 Bluetooth Headsets Reviewed
By 10.4.07
A professed non-early-adopter has reviewed 8 different Bluetooth headsets in a range of prices, scoring them on design, functionality, sound quality, and value. Her favorite from the group: the huge Plantronics Voyager 520, which sells for around $100. Coming in last was the $100 Samsung WEP410, which kept falling out of her ear.
Earthlink's Worthless Customer Service Drives Man To Record And Post Calls
By 9.10.07
Unfazed by the idea of giving money to a company run by Scientologists, Steve signed up for Earthlink DSL back in May ’06. 4 months ago, his DSL started cutting in and out and he got static on the landline. Perhaps his router was possessed by body thetans. As Steve’s calls to customer service got more and more hopeless, he began recording and posting them online. Selected highlights…
Ted Stevens Wants To Switch Between Phones "As I Ride My Motorcycle"
By 7.12.07
Carey has a hot new Ted Stevens bon mot, gleaned from his liveblogging of the Senate Commerce Committee Hearing On Number Portability, coming from the same crazy-old-man-stratosphere as his infamous “series of tubes” remark.
Recording Of Tmobile Trying To Prevent Matt Haughey From Cancelling For An iPhone
By 7.2.07
Listen to the valiant attempt a T-mobile retention rep makes to keep Matt Haughey, Metafilter creator, from canceling and switching to an iPhone.
The $82.49 "Special" Screw
By 5.25.07
This unassuming looking screw costs 61.31 Euros, or about eighty-two-dollars and forty-nine cents. According to the forum it was posted on, it’s for the PS3 and it came from a Finnish repair shop. UPDATE: Actually, it’s for a three-way speaker.
Southern States Ban Chinese Catfish
By 5.16.07
Alabama and Mississippi have banned Chinese catfish after finding them pumped full of fluoroquinolones, an antibiotic banned by the FDA for use in animals that people eat.
Cingular Admits Store Salesmen Add On Features You Didn't Ask For, Just To Make More Commission
By 5.11.07
Matt’s voicemail stopped working so he called up Cingular to get it fixed, and while he was there he had them check out the rest of his account to make sure everything was ok, but they found something disturbing.
Verizon Keeps Making Up Contract law To Prevent Customers From Cancelling Without Penalty
By 5.7.07
Michael tried to cancel Verizon without early termination fee because they raised the basic text messaging rate from .10-.15 dollars. Two customer service reps approved the disconnect without fee, but then it got rejected by the disconnect department. Their reason was that 1) 60 days had passed since the notice of the change was sent out and 2) Since Michael hadn’t used “enough” of the text messages, the change wasn’t materially adverse.
Why Is Crunch Gym Forcing Spiderman 3 "Marketing Experiences" On Their Spinning Classes?
By 5.4.07
Yesterday we followed up on reader’s bad experience at Crunch Gym by calling 2 of their locations, the corporate office and interviewing Angie, our reader.
Ex-AOL Employee Releases "F*** AOL" Rap Song
By 2.14.07
A former AOL employee laid down a diss rap on America Online and wants you all to hear it. Because it’s mad funny. It uses a sample of Vincent Ferrari saying “cancel the account.”
FedEX Loses Vincent Ferrari’s Package
By 12.21.06
Vincent ordered two scanners from CDW. One arrived, the other didn’t.
ShopNBC Demands Money For Broken TV
By 12.16.06
The McKenzies ordered two TVs from ShopNBC three months ago. The boxes arrived damaged and the family sent them back for a warranty replacement, which has yet to materialize. As such, the McKenzies haven’t paid for the tv sets.
Verizon Still Can’t Count
By 12.11.06
Peter goes through several employees who can’t understand the hundredfold difference between dollars and cents. He escalates to and wrangles with a supervisor. At the end, Peter asks for his charge to be refunded.
